Toshiba Driver issues

stephen

Hi all,

A friend of mine asked me to do a system restore of his laptop prior to he giving it to somebody. I have reinstalled windows and its working perfectly but I can't get sound and its scrolling is very jumpy. I have tried installing both sound card drivers and graphics drivers.

The graphics are fine apart from the scrolling issues (eg youtube work fine) but the system is not picking up or recognising the sound card.

The Laptop is as follows:
Toshiba Qosmio F10
Windows XP Home Addition

I have attached an Everest scan.

Thanks in advance for your help
Stephen.

QCH

First off... make sure you have installed all the drivers for that model. It is not listed in the US site but on the Toshiba UK. Here is a direct link to the Qosmio F10 Driver Download page. First thing... Read the instructions on how ans what to install. The page is here.

It says to start with a bunch of apps and wireless but I would ALWAYS start with the chipset. Then follow their recommendation.

Please let us know what happens after you follow Toshiba's recommended steps.

stephen

Thanks for the swift reply, I will check this out and post back.

stephen

Hi All,
Feedback time!!!

Good Links QCH, spot on with the drivers. I managed everything easly enough apart from the sound driver which really broke me up. But I finally got it working last night. From surfing the Forums to try and find a solution it seems Audio drivers seem to be a huge problem so I am going to list below the installation method I used, this might not work for everyone but it worked for me.

1) Download the latest drivers. Put the downloaded driver in a file somewhere you can find it again, I parked it on the desktop.

2) Go to Start>Control Panel>System>Hardware>Device manager and uninstall the non-functioning sound card device/driver.

3) Restart the PC. When the PC restarts it will try to auto install new devices it detects, hit cancel. Go to Start>Control Panel > Add Hardware.

4) When you run the new hardware wizard, select install from a list or specific location when prompted.

5) At the next screen choose don't search I will choose the driver to install

6) At the next screen choose Sound Video or Game Controller

7) You will now be presented with a list of sound devices. Click Have Disk button. In the next window click Browse.

8) Direct it to the folder where you parked the Driver. Then to the W2K_XP folder within that folder. Click "Open" button. You might have to play around to find the correct folder within the driver folder.

9) Select the Driver file within the folder. Click Ok. Now the New Hardware wizard should show a bunch of stuff to be installed. Click Next and let it finish installing. Restart and for me at least everything was back to normal.

GOOD LUCK!!!!

By the way this was a Toshiba Laptop with Windows XP Home Edition.
Thanks again QCH for the Links
Stephen.

QCH

stephen wrote:

By the way this was a Toshiba Laptop with Windows XP Home Edition.
Thanks again QCH for the Links
Stephen.

No problem Stephen... always glad to help.