Thanks for your help, much appreciated, its like a new machine. i have taken your advice and am currently downloading the programs you have recommended onto the laptop as well.
just before we sign this off, i updated windws etc as you suggested however my last 2 sign ins have produced an error message and outlook doesnt seem to be transmitting external messages. IE is fine. on my next log in i will keep you posted regarding the message and Outlook progress.
Comments
Thanks for your help, much appreciated, its like a new machine. i have taken your advice and am currently downloading the programs you have recommended onto the laptop as well.
Regards
Kevin
just before we sign this off, i updated windws etc as you suggested however my last 2 sign ins have produced an error message and outlook doesnt seem to be transmitting external messages. IE is fine. on my next log in i will keep you posted regarding the message and Outlook progress.
the application failed to initialize properly (0xc0000022)
Both ActiveSync and Outlook are Microsoft applications, and I suspect that any problems are related to the update you did.
You need to ask in a OS/Software room for these applications, as they are not "Malware" related and outside my field.
http://icrontic.com/forum/forumdisplay.php?f=32 << OS room here
http://www.techsupportforum.com/
http://www.bleepingcomputer.com/forums/
http://forums.whatthetech.com/forums.html
All the forums above have good support for software/OS problems, and I'm sure they will be able to help.