HELP!! Please

jeremyfhjeremyfh yucca valley ca
edited August 2009 in Science & Tech
I am having a big problem with blue screens on my mothers computer.There seems to be no way to bypass any of it.I cannot even run safe mode.Also, I am not computer savvy.Someone please HELP!!

Comments

  • kryystkryyst Ontario, Canada
    edited August 2009
    Start by getting a copy of Memtest86 you'll have to burn it to a cd and then run it on your mom's computer. It scans the memory for errors (go for dinner, it'll take some time).

    Assuming you have no RAM errors. Fixing it really depends at what point it's BSOD'ing. If you can't even boot up the computer without a BSOD you'll need a windows OS disc for her operating system to do any kind of repairs and further troubleshooting.
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