Prince of Persia Sands of Time Trilogy Issues

YantorYantor Denver
edited August 2009 in Science & Tech
To put it simply, the game won't run. It locks up and I get a faceful of black screen. I have the CD version of the game, not steam.

Computer specs:
AMD Athlon 64 x Dual Core 3.0Ghz
...onboard sound card
NVidia Quadro FX 3800 GPU (1gb onboard ram)
4 GB DDR Ram
Mad Dog MD-16XDVD9A4 DVD/RW

Windows XP Pro SP3

I've already e-mailed Ubisoft and gotten the usual unhelpful support of "check your directX" (have DX 9.0c) or "update your GPU drivers" (did that too). The one bit of advice they gave that was helpful was "run MSConfig and run Windows with selective Startup with only System.Ini and Win.ini processed." This actually worked, and I have no clue why and would rather avoid having to check 99 services one at a time.

So my question to you, oh great forum of geeks, do you know what is the probably cause of this? I suspect it is either the DRM on the disk interfering with the game (the box warns of this) or one of the services on my box. Any suggestions?

Comments

  • trolltroll Windsor, Nova Scotia Icrontian
    edited August 2009
    Hey Yantor...

    Try the suggestions from this post:
    http://icrontic.com/forum/showthread.php?t=80336
  • YantorYantor Denver
    edited August 2009
    troll wrote:
    Hey Yantor...

    Try the suggestions from this post:
    http://icrontic.com/forum/showthread.php?t=80336

    Assuming I did it right (run game, crtl-alt-del to task manager, set affinity to one processor only), trying to run PoP on only one proc did not help. Is there a way to set the game to run on a single proc before starting it?
  • trolltroll Windsor, Nova Scotia Icrontian
    edited August 2009
    No Yantor that is a way to do it...

    Reading fully this time
    "run MSConfig and run Windows with selective Startup with only System.Ini and Win.ini processed." This actually worked...

    You have a service or a startup item that is causing problems, and If there are really 99 of them then you really need to prune some stuff... Got alot of HP gear by any chance?

    I'd Hide the "Microsoft Entries" first and deselect all of the third party items, start testing from there. If it works then start putting items back one at a time till it black screens you again.

    Good Luck!
  • YantorYantor Denver
    edited August 2009
    I should have thought of the halving method of checking earlier. Found the problem.

    The Plug and Play Service. I know, weird.

    Even so, when the game runs with the plug n play service killed, a strange thing happens. It gives me an error along the lines of "Your sound card is currently being used by another program and you won't be able to get sound."

    Im running on a ASUS M2N32-SLI Deluxe motherboard with an onboard ADI AD1988B audio chipset. A friend of mine has suggested that it might be the onboard sound card that is messing with the game. Certainly, the chipset doesn't work when I disable Plug and Play, so I think there might be a connection.

    Is this the likely cause of the game not functioning? If so, is it fixable by just getting an actual sound card?
  • trolltroll Windsor, Nova Scotia Icrontian
    edited August 2009
    There are Beta MB Bios's up on Asus Site. for your board from this year.
    The ADI Drivers from Asus V5.10.xx old versions.
    The ADI Drivers from around the net are V5.12.xx etc.

    The Sound card will set you back $100 such as:
    http://us.creative.com/products/product.asp?category=209&subcategory=669&product=17927&listby=
    I wouldn't get anything less...

    The card might or might not fix your issue... You might want to try different drivers with the onboard sound. Uninstall your current ones and install a different version such as IBM's or HP's...

    Have you tried dropping the Audio Hardware Acceleration back a notch or two?
  • YantorYantor Denver
    edited August 2009
    Tried the newest ASUS drivers and completely turning off Audio Hardware Acceleration. No dice. Going to borrow a sound card and try it. We'll see...
  • YantorYantor Denver
    edited August 2009
    So I installed a new sound card in my system and am now running off that. I think I disabled the onboard sound card (don't really know how), and Prince of Persia still won't run (unless I disable the Plug and Play service, in which case I have no sound). Catch-22, eh?

    So, thank you for your help. I think this problem is systemic with any Ubisoft game I try (because I have the same issue with Assassin's Creed)
  • trolltroll Windsor, Nova Scotia Icrontian
    edited August 2009
    Good luck Yantor, sorry I couldn't help further...
    Hope you get your issue sorted as PoP and The Creed are both excellent games.
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