Letters were entered by themselves

Calypze

Yesterday, when I was in my Gmail account, suddenly a box almost the same as the one you get when you press Ctrl + F appeared, and a lot of seemingly random letters were entered in there by itself, i.e I didn't do it. It went on for a while, perhaps in minute or so, and then it stopped. Certain keys didn't work to press afterwards, among them M and , and . and -.

Afterwards, I closed Firefox and signed out from my user to sign in again. Though when I had signed out, in the box where the user password should be entered, the computer entered a lot of things by itself for a while, but it was possible to clear it to enter the password. And when I had finally signed in, there were still the same problem with some of the keys, they didn't work. So I ran CCleaner and restarted the computer. Obviously Windows itself felt that something was wrong, as it asked me if I wanted to start up in any special mode or so, or just normally. I did it normally, still the same problem with the keys, and it entered stiuff by itself at the password box for the user sign-in.

So for the night I took out the battery (I'm using a laptop) as well as pulled out the cable, and had it like that over the night. At first there was the same problem when I had pulled back the battery to start it up, the computer entered stuff automatically in the password box for a while, I cleaned it and signed in. Though then I think all keys worked alright. And when I turned off the computer and turned it on again, there was no automatic entry in the password box. Right now it seems to function normally.

This whole thing is the craziest thing that has ever happened to me on a computer. I wonder what caused this strange phenomenon. Because this can't be what one should expect from a computer:eek3:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:19:32, on 2009-11-25
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\McAfee Security Scan\1.0.150\McUICnt.exe
C:\Users\Johan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=sv_se&c=83&bd=Presario&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=sv_se&c=83&bd=Presario&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=sv_se&c=83&bd=Presario&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=sv_se&c=83&bd=Presario&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Länkhjälp till Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll (file missing)
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Inloggningshjälp för Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe -silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NÄTVERKSTJÄNST')
O4 - Global Startup: McAfee Security Scan.lnk = ?
O8 - Extra context menu item: &AOL Verktygsfalt Sök - C:\ProgramData\AOL\ieToolbar\resources\sv-SE\local\search.html
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9322 bytes

chiaz

Hey there.

A few things before we start....
1. Please Read All Instructions Carefully.
2. If you don't understand something, stop and ask! Don't keep going on.
3. Please do not run any other tools or scans whilst I am helping you.
4. If you have to go away for an extended period of time, let me know.
5. Please continue to respond until I give you the "All Clear".
(Just because you can't see a problem doesn't mean it isn't there)



Please download Malwarebytes' Anti-Malware by clicking the link below:
http://www.besttechie.net/tools/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* You'll be required to post the contents of this log later.

Please Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.



Next let's have you download ComboFix.exe. Please visit this webpage for downloading and instructions for running the tool:

Go here ======> A guide and tutorial on using ComboFix <====== Go here

Please ensure you read this guide carefully and install the Recovery Console first.This applies to XP Pro and XP Home users only.If you have SP3 installed you will need to use the download meant for SP2.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should get a prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

(1) Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
(2) Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.


Please include the MBAM log, C:\ComboFix.txt as well as a new HijackThis log for further review, so that we may continue cleansing the system.


Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Misuse can cause serious computer problems.

Calypze

Thanks for helping out. Here are the logs.

I might add that it seems ComboFix changed something, as after I restarted the computer having scanned it, a few new start-up programs were detected by WinPatrol.

ComboFix never asked me about anything, it just went on with its business.

chiaz

Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.


First, please run HijackThis and place a tick by the following entries:
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)


Close all other windows except HijackThis and press "Fix Checked". Then close HijackThis and restart the computer.

=========================

Next,
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Open *notepad* and copy/paste the text in red in the quotebox below into it:

[COLOR="red"]File::
c:\windows\system32\E465.tmp
Registry::
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MEMSWEEP2]
"ImagePath"=-[/COLOR]

Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.




Refering to the picture above, drag CFScript.txt into ComboFix.exe


When finished, it shall produce a log for you at C:\ComboFix.txt

Please copy and paste the ComboFix.txt in your new reply, along with a fresh HijackThis log.

*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall. Altering this script in any way could damage your computer.*

Calypze

Ok, here are the new logs.

chiaz

OK....let's have you go HERE to run Panda ActiveScan 2.0

• Click the big green Scan now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• Once the scan is completed, please hit the notepad icon next to the text Export to:
• Save it to a convenient location such as your Desktop
• Post the contents of the ActiveScan.txt in your next reply, as well as let me know how your PC is running now.

Calypze

Here is the log from Panda. Please note that I had deliberately de-activated my antivirus during the scan.

As for the computer, it seems pretty alright. Though it also seems that Comodo sometimes do not give the "warning box" whenever I connect to the network that gives me Internet access, as it used to always do. There is also a program called Services.exe that sometimes wants to change something in the registry, and according to Comodo, that particular demand is unusual. This has been occurring since I ran ComboFix.

chiaz

Do you have the full file path of this Services.exe?

Calypze

C:\WINDOWS\System32\services.exe

The keys it has been wanting to modify are HKLM\SYSTEM\ControlSet001\Services\tunnel\Type and HKLM\SYSTEM\ControlSet001\Services\TrustedInstaller\Start

chiaz

That filepath seems OK to me, but just to be sure, can you go to Jotti and scan the file:
http://virusscan.jotti.org/en

Other than that, is your PC running OK?

Calypze

I uploaded it to Jotti, and no scanner reported anything.

Yes, the computer seems to work quite alright now. The earlier HJT logs reported nothing serious?

chiaz

I think our work is done here - your PC should be clean now.

It's time to remove ComboFix.

Go to to Start > Run
Type in box

combofix /uninstall

Note: the space between the X and the /uninstall

Press Enter.

This command will:

Delete the following:
ComboFix and its associated files and folders.
VundoFix backups, if present
The C:\Deckard folder, if present
The C:_OtMoveIt folder, if present

Reset the clock settings.
Hide file extensions, if required.
Hide System/Hidden files, if required.
Reset System Restore.


Even if you have no more queries or problems, I would appreciate if you can reply once more to this thread so that I will be able to have this archived. Thanks.

Calypze

Thank you for helping. Just one minor issue: How do I get to "Run" in Windows Vista? It's not directly under the Start menu like in previous Windows versions.

chiaz

Press the 'Start Menu' at the bottom left of your screen.

In the small search box directly above, type Run.

Click on the Run program that appears as your search result.

From there, you should be able to proceed with the instructions above.

Calypze

chiaz wrote:

Press the 'Start Menu' at the bottom left of your screen.

In the small search box directly above, type Run.

Click on the Run program that appears as your search result.

From there, you should be able to proceed with the instructions above.

I tried it, but then I got an error message saying that Combofix is only for Windows XP and 2000. And it seems like my wallpaper background disappeared...

chiaz

Hmm that's strange...yours isn't a 64-bit Vista version right?

Weird how it ran OK but now throws up this error when we want to remove the tool...let me know.

Calypze

chiaz wrote:

Hmm that's strange...yours isn't a 64-bit Vista version right?

Weird how it ran OK but now throws up this error when we want to remove the tool...let me know.

No, my Vista is a 32 bits version.

Yeah, it worked well when the cleaning was on.

chiaz

Sorry for the late response.

Download a fresh copy, install it over and run it again. Then follow the instructions again to uninstall it.

Calypze

Ok. Should I run it with the script again, or once without and once with it, or just once without it?

chiaz

Once without it.

Calypze

I tried that, and now even when I start it in the normal way, I get the error message that ComboFix is only for Windows 2000 and XP.

chiaz

In that case, just remove the ComboFix file. Any other issues?

Calypze

Sorry for my slight absence.

It seems like ComboFix messed up some image things. For instance, if I create a folder and put only images in it, it no longer shows minor images as a broschure when the folder is viewed as an icon (i.e it is placed on the desktop).

More importantly, I can't have any desktop background. The Windows ones are all gone, and it seems not to allow me to use custom images either. Right now the background is only black. Though before I sign in into my user account, the usual (non-changeable I think) background is there.

chiaz

Please download the latest version of Combofix.

Disable all resident AV protection (Avira AntiVir) so it does not stop CF.

After downloaded run the new version of combofix with the /uninstall argument. So if you downloaded it to the C:\ drive, you would run:

C:\combofix.exe /uninstall

Calypze

I've tried that, including entering the exact location of CF, even if it was just at the desktop. It still only turns out the compability error message.

It all seems rather strange, given that it worked to do the original scanning, but even that doesn't work anymore, because it (again) just turns out the compability error message.

chiaz

Give me a couple of days; I'll get the creator of ComboFix to look at this.

Happy New Year!

Calypze

chiaz wrote:

Give me a couple of days; I'll get the creator of ComboFix to look at this.

Ok thank you.

chiaz wrote:

Happy New Year!

You too.