MS points are annoying as hell, I've had failed downloads myself. But some google searches later and I managed to get them to work as they usually have a decent timeline to have them finish.
Unlike them digital downloads that come with DVD movies.... had the client crash on me while getting the movie downloaded and now I can't get it anymore.
I have to say, as much as I would enjoy punching the 360 in the nose for its continual red rings, I have never once had an issue with downloaded content, also, I can't see Microsoft not working these things out on a case by case basis when they do happen. Maybe I'm wrong, but this all seems a bit frivolous to me, and I'm the pro consumer nut job.
I've never had an issue either, I just hate the stupid points setup. I'm glad to see that they are moving away from points on some of their full game downloads, maybe it will cascade over. What really drives me nuts about them is that points are also the currency on the Zune store too.
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Unlike them digital downloads that come with DVD movies.... had the client crash on me while getting the movie downloaded and now I can't get it anymore.