Godaddy Domain and Outlook 07

MAGIC

I am not an outlook expert but a family member asked me a set up his Godaddy email account with outlook on this laptop. I set it up IMAP using all the recomended ports and settings per Godaddy's support site.

At his house he said the responsiveness of outlook is very slow and when he deletes emails, outlook puts a slash through it but it doesnt actually delete for a while.

I have read that IMAP is just slower than POP3 due to the redundancy with the hoste server but i dont think godaddy supports POP3(not sure on that). Also he has satalite internet which is fairly slow and i think that might have a roll in the lag with outlook.

I tried to explain this to him and he said he will just take it to a pc shop to get it looked at. I am afraid he is going to take it in and pay for nothing.

Do i have a fair understanding of how this should be set up and did i set this up correctly or is there a better way to do it?

THANKS

Ryder

Imap reads a copy of the various folders and displays it in outlook. All folders created reside on the server you are connected with, yes that makes it slow.

There is nothing a "PC checkup" will do to fix this. It sounds like you have it setup just right. I use IMAP to the OCZ server here with Outlook 2003.

ardichoke

Yeah Magic, you have things set up right. The problem is with the fact that he's using satellite internet. While the bandwidth on that is nice, there's a lag to it. This lag is what's causing the general slowness since all changes that are made to an IMAP mailbox are immediately synced to the server. Unless he can get a lower latency broadband connection, it's just something he will have to live with.

kryyst

Also when using imap a delete in outlook is only a request to delete on the imap server it's not instantaneous. The imap server will have rules on how long it retains a deleted mail before actually purging it from the server. As others have said you've set things up right he's got a slow connection and using a slow protocol to boot.

QCH

I have GoDaddy IMAP email and I use Outlook 2007. It is slow... I think GoDaddy's server is not the best. It can take a minute to reconcile emails with GoDaddy's email server and I don't have much on there.

kryyst

According to this godaddy supports pop. So I would recommend he just changes his email to pop instead of imap. This will be much faster then using imap.

Alternatively if he's using imap so that emails aren't pulled off his webmail onto his local machine I would suggest the following solution. Create a gmail account. Have gmail pop into his godaddy account. Then he can pop his gmail account through outlook and it will leave his emails on his gmail account as well as his desktop. He then just creates his smtp to go through his godaddy account if that's what he wants.

QCH

For POP3.... There is a setting within Outlook to NOT delete the server version of the email just download a copy.