Internal Error?! please help.. ><

ushio-chanushio-chan
edited February 2011 in Science & Tech
i'm not sure if this is the right forum but does anyone know how to fix it? i keep getting the internal error! message when i scan with avira and i don't know what to do ><

Starting the file scan:

Begin scan in 'C:\' <HP>
C:\hp\bin\Python\Lib\test\testtar.tar
[0] Archive type: TAR (tape archiver)
--> 0-REGTYPE-TEXT
[WARNING] Internal error!
[WARNING] Internal error!
Begin scan in 'D:\' <FACTORY_IMAGE>

i don't know what's causing the error is so i don't know where to start >< but if anyone can help me fix it please do. thankies~

P.S. i don't know much about computer so please go one step at a time or slowly so i can follow along.

Comments

  • kryystkryyst Ontario, Canada
    edited February 2011
    well that specific error messags is saying that it understands that the .tar file is an archived file (like a zip, rar etc..) but it doesn't know how to get into it to scan it.

    There's really now way to fix that error.
  • ushio-chanushio-chan
    edited February 2011
    umm.. ok

    do you know a program that is free and available to use without having to buy it first that can scan and fix errors in the registry?

    i found one but i don't know if it's good..

    http://cyberlab.com/regzooka/?page=start
  • TushonTushon I'm scared, Coach Alexandria, VA Icrontian
    edited February 2011
    That error is not registry related. Avira is saying it can't open the file, to scan it, and given it's path, it doesn't matter. See if there is an option to ignore archives or something like that.
  • kryystkryyst Ontario, Canada
    edited February 2011
    If your registry question is an unrelated question then a program called ccleaner. It'll go through and clean your registry, which really is all most registry errors stem from.

    However as Tushon said this problem with your av has nothing to do with your registry. Your av software can't scan the tar file. Usually though it should just skip over it and continue on. Then at the end of the scan it'll give you a report saying 0 viruses found 10 files unscanable or something like that.
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