Need Help with hijackthis

UKFrog

Hi all and thanks for helping out a newb

I have a problem with my PC and have been trying to sort it out for months now with some success. Unfortunatly I have also made a bit of mess here and there and need help getting my PC back to normal.

I have taken a log from Hijackthis bellow:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:54:12, on 03/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgchsvx.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Startup Faster\sfAgent.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\WBMKbdAP.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Photoshop 7.0\Photoshop.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - (no file)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - (no file)
O4 - HKLM\..\Run: [StartupFaster] "C:\Program Files\Startup Faster\startuploader.exe" -run SFAURUN SFCURUN SFAUSTARTUP SFCUSTARTUP
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10m_Plugin.exe -update plugin
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: StartupFaster
O4 - Global Startup: StartupFaster
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra 'Tools' menuitem: &KeyScrambler Options - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (<layer class="TFTB-Highlight" style="background-color: rgb(255, 255, 0);"><layer class="TFTB-Highlight" style="background-color: rgb(255, 255, 0);"><layer class="TFTB-Highlight" style="background-color: rgb(255, 255, 0);">KXHCM10</layer></layer></layer> Control) - http://60.43.33.196/<layer class="TFTB-Highlight" style="background-color: rgb(255, 255, 0);"><layer class="TFTB-Highlight" style="background-color: rgb(255, 255, 0);"><layer class="TFTB-Highlight" style="background-color: rgb(255, 255, 0);">kxhcm10</layer></layer></layer>.ocx
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Airytec Switch Off - Task Scheduler (SwOffScheduler) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe
O23 - Service: Airytec Switch Off - Web Interface (SwOffWeb) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe
O23 - Service: Windows Live ID Sign-in Assistant (wlidsvc) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (file missing)
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing)
O24 - Desktop Component 0: (no name) - (no file)

--
End of file - 10957 bytes


Can someone help me sort out what to do with this please?!

Cheers

kryyst

You've got some errors that are being detected
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - (no file)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - (no file)
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O23 - Service: Windows Live ID Sign-in Assistant (wlidsvc) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (file missing)
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing)
O24 - Desktop Component 0: (no name) - (no file)

You can for sure remove them. It sort of looks like you were mucking around with AVG and some elements got improperly removed. I'd suggest either re-installing AVG at this point if you like it or uninstalling it and using something else like Microsoft Security Essentials for example.

You should also get a program called ccleaner and run it to clean up any registry entries for missing files, which I'm betting you'll have a lot of.

But beyond more specific information on what the actual problem is it's hard to diagnose.

UKFrog

@Kryyst

Thanks.
I did have problem with AVG and had to uninstall it at one point and then reinstalled it, AVG is working fine now.
Then Problem I had was with the Video driver for the ATI radeon HD graphics card I have. Microsoft update came up with an update for it, I installed the update and all seemed well until my PC started crashing, leaving no error message in windows log files. PC would reboot and I couldn't find where the problem was.
Cut a long story short, I located the problem to the file ATI2DVAG, this is compatible driver for Radeon HD series. this also stopped the ATI Catalyst from starting. Plus a crash when using windows search companion.
I had to disable the driver, install the original driver from CD, then re-install the Catalyst control centre.
Seems to work fine now.

I did some cleaning in the Registry using Advanced System Cleaner and RegistryBooster 2, I think this is where my current problem comes from, I think the programs deleted some important files from my PC.

Is CCleaner better than the ones I have used?


Cheers.

Tushon

Ccleaner is the only reg cleaner I use and it has not given me a problem on literally hundreds of computers. Clean all temp files, reg settings, faster add/remove programs loading. All profit.

For your future info, I'd always go straight to the source for driver installs if possible. Windows updates has a tendency to release old drivers and muck up installs.