You are receiving this email because Square Enix detected a limited server intrusion on December 12, 2011, and temporarily suspended the US/JP editions of the SQUARE ENIX MEMBERS service in order to conduct an investigation.
Based on our investigation, we have found no evidence at this point that any personal information was accessed. User login credentials and credit card information are not stored on the affected server. We are continuing to investigate.
We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service. We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time as we finalize our investigation in the next few days."
Comments
"Dear Square Enix Member,
You are receiving this email because Square Enix detected a limited server intrusion on December 12, 2011, and temporarily suspended the US/JP editions of the SQUARE ENIX MEMBERS service in order to conduct an investigation.
Based on our investigation, we have found no evidence at this point that any personal information was accessed. User login credentials and credit card information are not stored on the affected server. We are continuing to investigate.
We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service. We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time as we finalize our investigation in the next few days."