NAT/Gaming
Hello all! Have a question regarding a problem with our internet modem.
Recently, we had our internet turned back on after having it off for 6 mo., and we are having issues with running games. It was working fine before it was shut off, but now we cannot stay connected and one game we cannot even get into. These are both Turbine games (LOTRO and DDO), and looking at thier troubleshooting page suggested that these errors are caused by firewalls blocking ports.
One suggestion was to use Port Forwarding, but whenever I try to add ports I get this error- Pinhole Conflict Detected XXX
Searching other forums has yielded nothing, nor has browsing the internet. Is it likely that this is what's causing us to get knocked off? The error we get is this- Error: The connection to the server has been lost!
Another suggestion I saw was to turn on IP Passthrough, but I am not sure of what this is, or if it is a good idea to turn it on.
The modem we have is a Motorola NVG510 with U-verse, (which is apparently one of the worst modems to have, go figure). We have had no problems with the thing until this point and have been using it for quite some time. We have not had issues until they started the internet back up again.
The windows firewall is also set to allow the ports from both games, including their applications, so I figure it can't be that (unless there is something I missed?).
The internet works fine as does everything else. Unfortunately, the hard-drive on our desktop died so I am working from the laptop- it is 6 years old, but the games have run fine on it before.
Any help anyone can give will be much appreciated, and thank you for your time! -Naegelin Gang
Recently, we had our internet turned back on after having it off for 6 mo., and we are having issues with running games. It was working fine before it was shut off, but now we cannot stay connected and one game we cannot even get into. These are both Turbine games (LOTRO and DDO), and looking at thier troubleshooting page suggested that these errors are caused by firewalls blocking ports.
One suggestion was to use Port Forwarding, but whenever I try to add ports I get this error- Pinhole Conflict Detected XXX
Searching other forums has yielded nothing, nor has browsing the internet. Is it likely that this is what's causing us to get knocked off? The error we get is this- Error: The connection to the server has been lost!
Another suggestion I saw was to turn on IP Passthrough, but I am not sure of what this is, or if it is a good idea to turn it on.
The modem we have is a Motorola NVG510 with U-verse, (which is apparently one of the worst modems to have, go figure). We have had no problems with the thing until this point and have been using it for quite some time. We have not had issues until they started the internet back up again.
The windows firewall is also set to allow the ports from both games, including their applications, so I figure it can't be that (unless there is something I missed?).
The internet works fine as does everything else. Unfortunately, the hard-drive on our desktop died so I am working from the laptop- it is 6 years old, but the games have run fine on it before.
Any help anyone can give will be much appreciated, and thank you for your time! -Naegelin Gang
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Comments
Secondly, you should poke through the router for "UPnP" or "Port Triggering" and make sure both are completely turned off.
Then and only then should you attempt to forward the specified ports.
Another thing we noticed is that in NAT/Gaming there is a Hosted Applications menu, where applications and services are listed and can be added. LOTRO is on the list, but we could only assign it to one device. Will this prevent us from running it on any other computer but the one it is assigned to? Thanks again!
P.S. DDO is not on the applications list, but the ports listed look like they are the same as LOTRO. Does it still need to be added as a custom service with Port Forwarding?
P.S. The port forwarding for our modem us categorized under NAT/Gaming; is there another place we should be doing this?
I am not a gamer, but do know some (quite a bit) about internet workings and data flow. So I stayed silent while those more into gaming tried to help.
To be honest, I don't think I have ever updated the graphics card on this laptop...I have attempted to, but it tells me that the driver update is incompatible with the system ;/ Not sure if that means there's something wrong, or they don't support it... As I mentioned before, this computer isn't really supposed to run games, but they have worked ok on it in the past. Ever since we have had the internet turned back on, however, we've been having connectivity issues with games on this laptop, and another one we have.
This is also a long shot, but try to add public DNS. Link has instructions. I'm wondering if the requests are going out but TTL expires before they make it back to you and the router then drops the packets when they do finally get it back. Apparently that is a frequent issue with that router. Test that on one laptop and see if it works (those settings are on your laptop, not the router [though that can be set on the router as well, but that may be beyond the scope of this]) That just seems like REALLY shitty design. Completely drop client because of lost connectivity ... blech.
Literally 4 steps
Download firmware and update router (this may reset all to default, or you might need to check a box)
Setup your router password and WPA2 key (what you use to secure your wireless)
That's it.