I am helping a friend deal with his infected computer. I used this forum in the past with the help of Katana, I cleaned my laptop and implemented Malwarebytes and Winpatrol... and have had no serious problems since.
My friend's computer giving the BSOD and restarting. I was able to start in safe mode, yet no mouse will work. I was able to tab through and am running McAfee antivirus scan 17 infected objects were found and I am awaiting it's conclusion. Please point me to the correct diagnostic tools so that I can provide you with the information you need to help me clean up and secure my friends computer. I will follow your instructions to the T.
Thank you shwaip for moving my post.. as I looked around the net I found a good forum on Bleeping Computer and I am going to seek their help. Thank you . You can close this or delete this thread. I really appreciate your help.
Has a good set of stuff I put together a while back that's still valid, though if you're already working with people on Bleeping Computer, you should follow their instructions.
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My friend's computer giving the BSOD and restarting. I was able to start in safe mode, yet no mouse will work. I was able to tab through and am running McAfee antivirus scan 17 infected objects were found and I am awaiting it's conclusion. Please point me to the correct diagnostic tools so that I can provide you with the information you need to help me clean up and secure my friends computer. I will follow your instructions to the T.
Thank you
Vulcansage
Has a good set of stuff I put together a while back that's still valid, though if you're already working with people on Bleeping Computer, you should follow their instructions.