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picture.pif aim virus - need help

Unknown
edited February 2006 in Spyware & Virus Removal
Hey my girlfriend clicked on a link sent by one of her friends thinking it was a pictures of them, but it turned out to be a picture.pif virus that opens windows to all of her friends aim names and tries to send the link to each of them. ive tried running antivirus, adaware, and spybot s&d and nothing detects it. here is my hijackthis log. please help!

Logfile of HijackThis v1.99.1
Scan saved at 10:36:10 PM, on 2/2/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINNT\System32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\System32\CTSvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\scvhost.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Whitney\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134933031838
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTSvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINNT\scvhost.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Comments

  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited February 2006
    Can you please do the following.

    ===============

    When we're done cleaning off your system, I'd recommend that you install all the critical windows updates available from Microsoft, up to service pack 1. This will help to make your system more secure and prevent many 'problems' from reoccurring in the future.

    ===============

    Please visit at least two of the following sites for an online virus scan:

    BitDefender Free Online Virus Scan
    http://www.bitdefender.com/scan/licence.php
    Make sure you tick AutoClean under Scan Options.

    Panda ActiveScan
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm
    Make sure you tick Disinfect automatically under Scan Options.

    Housecall at TrendMicro
    http://housecall.trendmicro.com/housecall/start_corp.asp
    Make sure you tick Auto Clean.
    When it completes, post back the full filename of any files that cannot be cleaned or deleted.

    eTrust Antivirus Web Scanner
    http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

    ===============

    Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done 'cleaning' off your system, we're going to 'flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

    Also move the "Backups" folder, for HiJackThis, if present.

    ===============

    Next, Open a command prompt by:

    1. Clicking "Start", then "Run...".
    2. Enter "cmd" (without the quotes).
    3. Enter "services.msc" (without the quotes).

    -

    Now, locate and 'stop' the following services, if present:

    Local Security Authority Subsystem Service (lsass) owner ... (C:\WINNT\scvhost.exe)

    Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services. Once stopped, set this service to disabled.

    ===============

    Run HiJackThis then:

    1. Click "Open the Misc Tools Section"
    2. Click "Open Process manager"

    -

    Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

    C:\WINNT\scvhost.exe

    Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

    ===============

    Scan with HiJackThis, then check(tick) the following, if present:


    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

    O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINNT\scvhost.exe


    Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

    ===============

    Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

    files...

    C:\WINNT\scvhost.exe

    -

    Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

    -

    Reboot.

    ===============

    After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
  • Archesilaus
    edited February 2006
    Hey Crunchie,
    Thanks alot for the help, sorry it took so long to get back to you, i lost internet access for a day. I did everything you said, but when i try to kill the svchost.exe files it wont let me. it says they are protected by windows. i also installed zone alarm on her computer.

    The first 2 links you sent me did not work, and the service for the third one was down. i ran the eTrust scanner and found problems, but alot of them couldnt be fixed.

    Here is my new hjt file. i hope you have some more insight for me

    thanks again!

    Logfile of HijackThis v1.99.1
    Scan saved at 10:17:10 PM, on 2/4/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\WINNT\System32\RUNDLL32.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINNT\elitemediapop.exe
    C:\windows\eee2.exe
    C:\WINNT\System32\hpsw.exe
    C:\Program Files\Creative\ShareDLL\MediaDet.Exe
    C:\WINNT\System32\wgse.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    c:\winnt\system32\rndsregq.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\WINNT\System32\lwinosap.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINNT\System32\CTSvcCDA.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Trecker Class - {39C78B50-7E98-4aa0-B007-D83114EA6E0F} - C:\PROGRA~1\Jalmp\jalmp.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {74CD02ED-E45A-EAD9-2A03-BFCE68B9E2E9} - C:\WINNT\System32\qaypqx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
    O4 - HKLM\..\Run: [elitemedia] C:\WINNT\elitemediapop.exe
    O4 - HKLM\..\Run: [{D2-24-4F-FC-ZN}] c:\winnt\system32\rndsregq.exe FI002
    O4 - HKLM\..\Run: [TIAP] c:\windows\eee2.exe
    O4 - HKLM\..\Run: [susse] "C:\WINNT\System32\hpsw.exe"
    O4 - HKLM\..\Run: [wahm] C:\windows\eee2.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Startup: Zeno.lnk = C:\WINNT\system32\lwinosap.exe
    O4 - Startup: Z_Start.lnk = C:\WINNT\system32\dwdsregt.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O15 - Trusted Zone: *.elitemediagroup.net
    O15 - Trusted Zone: http://click.getmirar.com (HKLM)
    O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
    O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134933031838
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {9AC54695-69A4-46F1-BE10-10C74F9520D5} - http://cabs.elitemediagroup.net/cabs/mediaview.cab
    O18 - Filter: text/html - {2F6E85DC-8D2D-4896-8A4F-7DF8A7B1749D} - C:\PROGRA~1\Jalmp\jalmp.dll
    O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTSvcCDA.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited February 2006
    Wasn't svchost.exe that needed to be killed. That's a legitimate file. It was scvhost.exe - different spelling :).
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited February 2006
    Can you please do the following.

    ===============

    Go to Add/Remove programs and remove(uninstall) the following, if present:

    EZula Toptext
    WebHancer

    The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

    ===============

    Now, let's open a command prompt by going to the start menu and then select 'Run'.

    In the box that pops up type in 'cmd'. The command prompt will open.

    OR

    You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:

    regsvr32 /u jalmp.dll
    regsvr32 /u qaypqx.dll

    It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.

    ===============

    Run HiJackThis then:

    1. Click "Open the Misc Tools Section"
    2. Click "Open Process manager"

    -

    Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

    C:\WINNT\elitemediapop.exe
    C:\windows\eee2.exe
    C:\WINNT\System32\hpsw.exe
    C:\WINNT\System32\wgse.exe
    c:\winnt\system32\rndsregq.exe
    C:\WINNT\System32\lwinosap.exe

    Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

    ===============

    Scan with HiJackThis, then check(tick) the following, if present:


    R3 - Default URLSearchHook is missing

    O2 - BHO: Trecker Class - {39C78B50-7E98-4aa0-B007-D83114EA6E0F} - C:\PROGRA~1\Jalmp\jalmp.dll
    O2 - BHO: (no name) - {74CD02ED-E45A-EAD9-2A03-BFCE68B9E2E9} - C:\WINNT\System32\qaypqx.dll

    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
    O4 - HKLM\..\Run: [elitemedia] C:\WINNT\elitemediapop.exe
    O4 - HKLM\..\Run: [{D2-24-4F-FC-ZN}] c:\winnt\system32\rndsregq.exe FI002
    O4 - HKLM\..\Run: [TIAP] c:\windows\eee2.exe
    O4 - HKLM\..\Run: [susse] "C:\WINNT\System32\hpsw.exe"
    O4 - HKLM\..\Run: [wahm] C:\windows\eee2.exe
    O4 - Startup: Zeno.lnk = C:\WINNT\system32\lwinosap.exe

    O15 - Trusted Zone: *.elitemediagroup.net
    O15 - Trusted Zone: http://click.getmirar.com (HKLM)
    O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
    O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)

    O16 - DPF: {9AC54695-69A4-46F1-BE10-10C74F9520D5} - http://cabs.elitemediagroup.net/cabs/mediaview.cab

    O18 - Filter: text/html - {2F6E85DC-8D2D-4896-8A4F-7DF8A7B1749D} - C:\PROGRA~1\Jalmp\jalmp.dll


    Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

    ===============

    Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

    folders...

    C:\PROGRA~1\Jalmp
    C:\Program Files\webHancer

    files...

    C:\WINNT\elitemediapop.exe
    C:\windows\eee2.exe
    C:\WINNT\System32\hpsw.exe
    C:\WINNT\System32\wgse.exe
    c:\winnt\system32\rndsregq.exe
    C:\WINNT\System32\lwinosap.exe
    C:\WINNT\System32\qaypqx.dll

    -

    Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

    -

    Reboot.

    ===============

    To help protect your system from hostile ActiveX content, or special 'downloadable' files:

    Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

    1) Check for any available updates; if present, they'll be automatically downloaded and installed.
    2) Next, "Enable all protection".
    3) Exit the program.

    -

    Note: Remember to regularly check for updates.

    ===============

    Please download the trial version of Ewido anti-malware here:
    http://www.ewido.net/en/download/
    Install it, and update the definitions to the newest files. Do NOT run a scan yet.
    Next, please reboot your computer in Safe Mode by doing the following:
    1) Restart your computer
    2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    3) Instead of Windows loading as normal, a menu should appear
    4) Select the first option, to run Windows in Safe Mode.

    For additional help in booting into Safe Mode, see the following site:
    http://www.pchell.com/support/safemode.shtml

    Once in Safe Mode, please run Ewido, and do a full scan. During the scan it will prompt you to clean files, click OK.

    Save the logfile from the scan. Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
  • Archesilaus
    edited February 2006
    Ok i followed all your steps and it looks like alot of the spyware was removed. hopefully all of it! here are my HJT log file and ewido log file.

    thanks again!

    Logfile of HijackThis v1.99.1
    Scan saved at 2:28:12 PM, on 2/5/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\WINNT\System32\RUNDLL32.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Creative\ShareDLL\MediaDet.Exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINNT\System32\CTSvcCDA.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINNT\System32\wuauclt.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Startup: Z_Start.lnk = C:\WINNT\system32\rndsregq.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134933031838
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
    O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTSvcCDA.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

    ewido anti-malware - Scan report

    + Created on: 2:24:29 PM, 2/5/2006
    + Report-Checksum: E393504C

    + Scan result:

    :mozilla.6:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\678csxmw.default\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
    :mozilla.7:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\678csxmw.default\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
    :mozilla.13:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\678csxmw.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
    :mozilla.15:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\678csxmw.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
    :mozilla.20:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\678csxmw.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
    C:\Documents and Settings\Administrator\Cookies\administrator@msnportal.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
    C:\Documents and Settings\Administrator\Cookies\administrator@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
    C:\Documents and Settings\Administrator\Local Settings\Temp\temp.frB573\Programs\webhdll.dll -> Adware.WebHancer : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\MUVZGN6S\876057[1].exe -> Adware.Mirar : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\MUVZGN6S\eeedo[1].exe/eee2.exe -> Adware.MediaMotor : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\MUVZGN6S\mediaview[1].cab/elite.ocx -> Adware.MediaMotor : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\MUVZGN6S\WinATS[1].cab/WinATS.dll -> Adware.Mirar : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\N7BAXCR7\installer_251[1].exe -> Downloader.Qoologic.al : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\N7BAXCR7\istdownload[1].exe -> Downloader.IstBar.op : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\N7BAXCR7\mtrslib2[1].js -> Downloader.Small.ag : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\N7BAXCR7\ysb_regular[1].cab/ysbactivex.dll -> Downloader.IstBar : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\O86BBKQA\MediaTicketsInstaller[1].cab/MediaTicketsInstaller.ocx -> Adware.MediaTickets : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\O86BBKQA\titdric[1].cab/drwst.exe -> Adware.MDH : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\O86BBKQA\whCC-GIANT[1].exe/WhAgent.exe -> Spyware.WebHancer : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OL6341MZ\drsmartload_js[1].htm -> Downloader.IstBar.j : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OL6341MZ\elitemediapop[1].exe -> Trojan.LowZones.am : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OL6341MZ\htwfdr[1].exe -> Downloader.Small.bmx : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OL6341MZ\idlemg[1].exe -> Downloader.Small.buy : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OL6341MZ\kcash[1].exe -> Trojan.LowZones.dk : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OL6341MZ\optimize[1].exe -> Downloader.Dyfuca.EI : Cleaned with backup
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OL6341MZ\ZIFI002[1].exe -> Adware.ZenoSearch : Cleaned with backup
    :mozilla.7:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
    :mozilla.8:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
    :mozilla.25:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
    :mozilla.40:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.41:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.42:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.43:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.44:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.45:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.46:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.47:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.48:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.49:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.50:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.51:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.52:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.53:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.54:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.55:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.64:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
    :mozilla.66:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
    :mozilla.67:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
    :mozilla.68:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
    :mozilla.69:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
    :mozilla.70:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Adtech : Cleaned with backup
    :mozilla.71:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Adtech : Cleaned with backup
    :mozilla.87:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
    :mozilla.88:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
    :mozilla.89:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
    :mozilla.90:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
    :mozilla.104:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
    :mozilla.106:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
    :mozilla.107:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
    :mozilla.108:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
    :mozilla.109:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
    :mozilla.110:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
    :mozilla.111:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Centrport : Cleaned with backup
    :mozilla.118:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
    :mozilla.119:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
    :mozilla.120:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
    :mozilla.121:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
    :mozilla.147:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
    :mozilla.156:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
    :mozilla.158:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
    :mozilla.169:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
    :mozilla.170:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
    :mozilla.171:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
    :mozilla.172:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
    :mozilla.194:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
    :mozilla.195:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
    :mozilla.196:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
    :mozilla.197:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
    :mozilla.198:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
    :mozilla.199:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
    :mozilla.200:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
    :mozilla.201:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
    :mozilla.202:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
    :mozilla.203:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
    :mozilla.204:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
    :mozilla.205:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
    :mozilla.221:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
    :mozilla.222:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
    :mozilla.229:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    :mozilla.230:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    :mozilla.231:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    :mozilla.232:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    :mozilla.233:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    :mozilla.238:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
    :mozilla.239:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
    :mozilla.240:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
    :mozilla.242:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
    :mozilla.261:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Dbbsrv : Cleaned with backup
    :mozilla.263:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup
    :mozilla.265:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Dbbsrv : Cleaned with backup
    :mozilla.271:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
    :mozilla.272:C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\8c4a6fuv.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
    C:\Documents and Settings\Whitney\Cookies\whitney@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    C:\Documents and Settings\Whitney\Cookies\whitney@adopt.specificclick[1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
    C:\Documents and Settings\Whitney\Cookies\whitney@msnportal.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
    C:\Documents and Settings\Whitney\Cookies\whitney@partygaming.122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
    C:\Documents and Settings\Whitney\Cookies\whitney@paypopup[2].txt -> Spyware.Cookie.Paypopup : Cleaned with backup
    C:\Documents and Settings\Whitney\Cookies\whitney@stats.adbrite[1].txt -> Spyware.Cookie.Adbrite : Cleaned with backup
    C:\Documents and Settings\Whitney\Cookies\whitney@yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    C:\Documents and Settings\Whitney\Local Settings\Temporary Internet Files\Content.IE5\H0SZXT85\mm[2].js -> Spyware.Chitika : Cleaned with backup
    C:\HJT\backups\backup-20060205-133427-877.dll -> Adware.Suggestor : Cleaned with backup
    C:\kc.exe -> Trojan.LowZones.dk : Cleaned with backup
    C:\Program Files\Jalmp\jalmp.dll -> Adware.Suggestor : Cleaned with backup
    C:\Program Files\whInstall -> Adware.Webhancer : Cleaned with backup
    C:\WINNT\876057.exe -> Adware.Mirar : Cleaned with backup
    C:\WINNT\Downloaded Program Files\elite.ocx -> Adware.MediaMotor : Cleaned with backup
    C:\WINNT\htwfdr.exe -> Downloader.Small.bmx : Cleaned with backup
    C:\WINNT\idlemg.exe -> Downloader.Small.buy : Cleaned with backup
    C:\WINNT\mtuninst.exe -> Adware.MediaTickets : Cleaned with backup
    C:\WINNT\system32\dwdsregt.exe -> Adware.ZenoSearch : Cleaned with backup
    C:\WINNT\Temp\C3E4E.tmp/drwst.exe -> Adware.MDH : Cleaned with backup
    C:\WINNT\Temp\ICD3.tmp\WinATS.dll -> Adware.Mirar : Cleaned with backup
    C:\WINNT\Temp\iinstall.exe -> Downloader.IstBar.op : Cleaned with backup
    C:\WINNT\TNN.exe/eee2.exe -> Adware.MediaMotor : Cleaned with backup
    C:\WINNT\whCC-GIANT.exe/WhAgent.exe -> Spyware.WebHancer : Cleaned with backup
    C:\WINNT\ZIFI002.exe -> Adware.ZenoSearch : Cleaned with backup


    ::Report End
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited February 2006
    Almost there. Can you please do the following.

    ===============

    Scan with HiJackThis, then check(tick) the following, if present:


    O4 - Startup: Z_Start.lnk = C:\WINNT\system32\rndsregq.exe


    Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

    ===============

    Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

    files...

    C:\WINNT\system32\rndsregq.exe

    -

    Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

    -

    Reboot.

    ===============

    After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
  • Archesilaus
    edited February 2006
    Thanks so much for the help!
    Here's my log file...



    Logfile of HijackThis v1.99.1
    Scan saved at 1:51:25 AM, on 2/6/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\WINNT\System32\RUNDLL32.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    C:\Program Files\Creative\ShareDLL\MediaDet.Exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINNT\System32\CTSvcCDA.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINNT\System32\wuauclt.exe
    C:\HJT\HijackThis.exe
    C:\WINNT\System32\wuauclt.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134933031838
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
    O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTSvcCDA.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited February 2006
    Congratulations! Your log looks clean - good work!

    ===============

    Now that your PC is clean you need to follow these easy steps to keeping it this way:

    Secure your Internet Explorer by going here and following the instructions there.

    Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

    Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

    Install and keep updated, Ewido anti-malware, Ad-Aware SE and Spybot S&D.
    Run them both on a regular basis, following the manufacturer's recommendations.

    Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

    Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.


    Clear your Temp folders.
    Clear out your Temporary internet files and other temp files.
    Go to Start > Settings > Control Panel >Internet Options.
    Under the General tab click the Delete temporary internet files,
    delete all Offline content as well. Clear out Cookies.

    Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

    Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

    C:\Documents and Settings\username\Local Settings\Temp\

    In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

    Empty the Recycle Bin.

    For XP users.
    After something like this it is a good idea to Flush the Restore Points and start fresh.
    To flush the XP system Restore Points.

    Go to Start>Run and type msconfig. Press enter.

    When msconfig opens, click the Launch System Restore Button.
    On the next page, click the System Restore Settings link on the left.

    Check the box labelled 'Turn off System restore'.

    Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

    Note that all previous restore points will be lost.

    ===============

    If you have any more problems, post back.

    -

    Happy surfing,

    crunchie.
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