As far as the laptop in the article, it would be nice to know, where it was built... I mean, I doubt it very much that ASUStek builds all their computers by themselves, wouldnt be supprised if they used a certain contractor to build that series of laptop. And also... I doubt ASUS does their RMA personally, I wouldnt be supprised if that also is a secondary shop that does the work...
Are you sure they extend the warranty for free on registration? I paid for a three year warranty, and that's what shows up on my account with their support site.
I'm going thru a similiar issue right now. The other night I Rebooted My G73jh, went to grab some more coffee amd came back to a Black/Blank Screen. Tested the vga out and the HDMI but no response. Called Asus and they claim they won't RMA since the 1 year manufacturers warranty is up as it's 16 months since date of purchase.
Any suggestions on how to reach Chris A.? Sounds like he at least made an effort.
OK. THAT was an adventure... I've gone from being an ASUS supporter to Nope.avi in about 30 minutes. I'm glad to see there was some resolution to your torment mertesn, but not nearly enough in my opinion. Let's hope that someone from ASUS takes valuable note of this article. Also, kudos to "Chris", wherever he is.