This is a last-resort idea. Use it only if the only other alternative is tossing the CPU in the trash.
For a missing pin on a CPU you can try this little trick.
1) Find some small-diameter solid copper wire (braided wire won't do). Ideally you want something the same diameter as the missing pin.
2) Strip the insulation off of the wire and cut it down to exactly one inch in length.
3) Put your 1" long wire all the way into the socket and carefully measure how much is left sticking out.
4) Cut off all but a tiny fraction of the protruding wire. You want to leave just enough to make contact with what's left of the missing pin, but not so much that it flattens out and shorts out adjacent pins.
What you have now is a CPU with all the pins pointing down (except the missing one) and a socket with one pin sticking up.
To repeat my warning, the only time I have used this was on older systems where replacement parts were either not available or not cost-effective. For example, if you had an old computer where it was not worth replacing the processor, which made the MB useless, which made the RAM useless, etc.
Hang tough and keep pestering them. Keep the product as was delivered to you; bent. I have unbent pins on a CPU before but that was a small bend of 3-4 pins...much less than I suspect you are talking about.
Take pictures of the damaged product and keep on that outfit with emails and phone calls until the acknowledge you.
Don't rush into anything with that many bent. That baby will run fine for now with one cpu. I had a dual 2.0 xeon setup based on a tyan mb that I sold to get the dual opteron.
Tex
Okay guys, thanks for the advice. I'll keep after this place until they do SOMETHING!
I'm going to be putting this board/cpu(s) in the case that currently houses a KT7A-R/AMD1.2@1.33 so, even with one cpu, I'll be doubling it's speed.
MrBill, is that Xeon with the bent pins an oem or retail proc? If it's retail and you can't get service from the store you bought it from, then RMA it directly with Intel.
I bet Intel will warranty it anyway as its a xeon.
Mr. Bill if you end up screwed on the deal and don't want to attempt it yourself send it to me and I'll do it. I have un bent a few pins in my day (long sigh....) Yours sounds pretty mangled but if you don't have any other options I'll take a shot.
I just bent some pins on a brand new Intel Celeron 2.8 Ghz going into a client's system. They bent as I wrestled with the fricking packaging! I had just finished commenting to someone here at the office hwo much I hated the packaging, they make it very difficult to open without the CPU popping out when the plastic rips apart, last week I almost popped one out and onto the floor! So, 10 seconds later...POP, and I catch this one as it tumbles to the desk, bending about 9 pins on an outer row.
I have seen this a couple of times before though, and working carefully with my ESD wriststrap and a very small flat head precision screw driver and and a fine knife tip, I smoothed the row back, inserted and closed the lock.
I hate the fricking packaging they use on the CPU / fan combos, they need to have something that holds the CPU in place like a piece of tape or something, so that it doesn't jump out when the plastic casing finally pops open.
MrBill, is that Xeon with the bent pins an oem or retail proc? If it's retail and you can't get service from the store you bought it from, then RMA it directly with Intel.
It's OEM. I called the place I bought it today and got an RMA. Of course I have to pay to ship it back to them, but if I can get a good one, it will be worth it.
I bet Intel will warranty it anyway as its a xeon.
Mr. Bill if you end up screwed on the deal and don't want to attempt it yourself send it to me and I'll do it. I have un bent a few pins in my day (long sigh....) Yours sounds pretty mangled but if you don't have any other options I'll take a shot.
tex
Thanks Tex. I appreciate the offer! See above post about RMA. We'll see what happens.
Comments
If you broke one of the pins, I think the poor cpu is done like dinner.
That sucks dude
For a missing pin on a CPU you can try this little trick.
1) Find some small-diameter solid copper wire (braided wire won't do). Ideally you want something the same diameter as the missing pin.
2) Strip the insulation off of the wire and cut it down to exactly one inch in length.
3) Put your 1" long wire all the way into the socket and carefully measure how much is left sticking out.
4) Cut off all but a tiny fraction of the protruding wire. You want to leave just enough to make contact with what's left of the missing pin, but not so much that it flattens out and shorts out adjacent pins.
What you have now is a CPU with all the pins pointing down (except the missing one) and a socket with one pin sticking up.
To repeat my warning, the only time I have used this was on older systems where replacement parts were either not available or not cost-effective. For example, if you had an old computer where it was not worth replacing the processor, which made the MB useless, which made the RAM useless, etc.
I'm going to be putting this board/cpu(s) in the case that currently houses a KT7A-R/AMD1.2@1.33 so, even with one cpu, I'll be doubling it's speed.
http://www.theinquirer.net/?article=16260
That will shut em up
Mr. Bill if you end up screwed on the deal and don't want to attempt it yourself send it to me and I'll do it. I have un bent a few pins in my day (long sigh....) Yours sounds pretty mangled but if you don't have any other options I'll take a shot.
tex
I have seen this a couple of times before though, and working carefully with my ESD wriststrap and a very small flat head precision screw driver and and a fine knife tip, I smoothed the row back, inserted and closed the lock.
I hate the fricking packaging they use on the CPU / fan combos, they need to have something that holds the CPU in place like a piece of tape or something, so that it doesn't jump out when the plastic casing finally pops open.
Dexter...
When I opened mine the first time and it popped out I managed to catch it with an open palm heatspreader down, so I was ok.