Help!!!
Hi, I have a question, when I am on the internet for like 1 hour or more, the window just closes, and when I am working in some 3d programs they sometimes close or won't work, and I was wondering what I can do to fix this, I have a Dell Dimension 2350, with Windows xp, it is an 80GB hard drive and I have only used 42 GB, every week or so I get a notice on my tray where the time is that says windows virtual memory is low some tasks may be denied, what can I do to get more virtual memory, and if it isn't a peripheral how do I install it? TIA
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Comments
/edit/ alright i looked it up and this thing comes stock with 256mb of ddr266, otherwise known as pc2100. it doesnt seem to me that just web browsing should be using up all of that ram though, so will you go ahead and post a hijackthis log, just for kicks?
Download the file found at this site and run the program. It will bring up a list of things that are runnign on your PC that you probably have no idea about. Post the findings here and we can tell you what to do next. Adding RAM is always a good idea but we may be able to increase you page file size to meet your needs. You came to the right place though!
First question: Can you confirm the amount of physical memory you have? Click START and then RIGHT CLICK on MY COMPUTER and choose properties. It'll be there on the SYSTEM PROPERTIES - GENERAL tab near the bottom right corner.
Second: In that system properties display choose the ADVANCED tab and then click on SETTINGS in the PERFORMANCE area. CLICK the ADVANCED button and then click CHANGE in the VIRTUAL MEMORY area near the bottom.
What does it say in the PAGING FILE SIZE FOR SELECTED DRIVE area. Is the SYSTEM MANGED SIZE radio button enabled and what are the min-max settings?
256 MB is a bit low for WinXP to be "comfortable" though it will work with 256 MB. 512 MB of ram is preferable. With 3D programs you betchya that 256 MB is a bit low for memory as the page file/virtual memory will be in use. Windows starts to access space on the drive in place of the extra memory it needs and that gets "full" after a while. Even though it's temporary hard drive space in place of RAM...it doesn't always release it for other use...thus the proverbial glass of water...gets full and you get that out of virtual memory error.
You may want to change the virtual memory settings.
Click CUSTOM SIZE and type in 512 as both min and max. Choose SET and then OK for all the next screens. The computer will need to be rebooted.
My biggest recommendation besides that is another stick of 256 MB ram. That will definitely help.
Logfile of HijackThis v1.97.7
Scan saved at 2:44:58 PM, on 6/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Corel\Smart Graphics\Server\isf.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common files\updmgr\updmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\FLAWFL~1\ListDownload.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\system32\deinst_qfe002.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Stop-the-Pop\stopthepop.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://look-today.com/searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://look-today.com/passthrough/index.html?http://res://mshp.dll/index.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://look-today.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://4-counter.com/?a=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://look-today.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://look-today.com/searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.scourweb.net/nph-search.cgi?partner=wesrch1&look=stmpl1&kw=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://searchmyrequest.com/hp.php
F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\System32\System32.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\System32.exe
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: (no name) - {00041A26-7033-432C-94C7-6371DE343822} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\K.C. Daniels\Application Data\windc\windc32.dll
O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\WINDOWS\winvl\mssearch.dll
O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\WINDOWS\winvl\msiesh.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [/autorun] C:\Program Files\STOPzilla!\/autorun.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SBHC] C:\Program Files\SuperBar\sbhc.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
O4 - HKLM\..\Run: [WindowEnhancer] "C:\Program Files\winex\v9\winex.EXE" /H
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [Norton Antivirus AV] C:\WINDOWS\FVProtect.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [intrabeep] C:\PROGRA~1\FLAWFL~1\ListDownload.exe
O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\sdkqh32.dll,Install
O4 - HKLM\..\Run: [vozwv] C:\WINDOWS\vozwv.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [kjod] C:\WINDOWS\kjod.exe
O4 - HKCU\..\Run: [ssgrate.exe] C:\WINDOWS\System32\system.exe
O4 - HKCU\..\Run: [Windows Update Checker] C:\WINDOWS\system32\deinst_qfe002.exe
O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\sdkqh32.dll,Install
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
128 MB of RAM. A wwwwwwweeeeeeeeeeeeeeee bit low don't you think?
Short-Media Rule #1. You can never have enough ram. I would definitely recommend getting 2 x 256 MB of RAM...better yet...2 x 512 MB of RAM. What to do with that 1 stick of 128? Sell it off to a friend.
Ram works better in pairs. Also...depending on how much you want to spend. It may be overkill to get high performance DDR 400 memory. You won't use it effectively.
The choice is yours and 2 x 256 or 2 x 512 MB PC2100 RAM will be a definite improvement.
Run adaware and spybot search and destroy now. Make sure you have a good antivirus software that's kept up to date. Make sure you have all your windows updates.
KF
//edit: I agree, that is one nasty hijackthis post. You have way too many programs running in background. Once the mess gets cleaned up you'll have a much better performing computer.
You can get Adaware at the above address.
http://download.com.com/3000-8022_4-10289035.html?tag=pop
You can get spybot at this address. Just download, run the updates, and check for problems. If it gives you a hard time, just check back here, we can walk you through it.
All the spyware removal goodies can be found in one place here: http://www.short-media.com/download.php?dc=69
I used AVG for a while and it was good, but Avast seems to update just as regularly as AVG, and you get more options you can set yourself.