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Problems with offeroptimizer and adserver popups
Hi guys,
I'm having trouble with popups from "offeroptimizer" and "adserver" on a PC I've reclaimed (it was used by my teenage daughter and had all sorts of p2p programs, cursors, toolbars and other suspect programs!). I've done everything I can with Adaware and Spybot, and also have the Google toolbar installed, but the popup problem persists - I'm hopeful that someone here can help me with the problem.
Here's my HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 7:07:37 PM, on 3/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ymvmwb.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\D-Link AirPlus\AIRPLUS.EXE
C:\Program Files\MailWasher Pro\MailWasher.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\calc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Kathryn\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: PynixObj Class - {00000000-DD60-0064-6EC2-6E0100000000} - C:\WINDOWS\Pynix.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {ADF2112B-37AD-4428-8DD9-52119C7DB02B} - C:\WINDOWS\system32\vgams.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [pkvkmfw] C:\WINDOWS\System32\ymvmwb.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: MailWasherPro.lnk = C:\Program Files\MailWasher Pro\MailWasher.exe
O4 - Global Startup: D-Link AirPlus Utility.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .png: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {49DEC3C0-C71A-11D4-BA38-000102621B9B} - http://store.yahoo.net/lib/cursorskins1/MouseMagicCS.cab
O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) - http://www.advnt01.com/dialer/internazionale_ver3.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/diamond.cab
O21 - SSODL: Mapicer - {34E688A2-6E16-4FDE-A125-E6B3F7AFDC55} - C:\WINDOWS\system32\oleget.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
Thanks to all
Spiral
I'm having trouble with popups from "offeroptimizer" and "adserver" on a PC I've reclaimed (it was used by my teenage daughter and had all sorts of p2p programs, cursors, toolbars and other suspect programs!). I've done everything I can with Adaware and Spybot, and also have the Google toolbar installed, but the popup problem persists - I'm hopeful that someone here can help me with the problem.
Here's my HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 7:07:37 PM, on 3/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ymvmwb.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\D-Link AirPlus\AIRPLUS.EXE
C:\Program Files\MailWasher Pro\MailWasher.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\calc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Kathryn\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: PynixObj Class - {00000000-DD60-0064-6EC2-6E0100000000} - C:\WINDOWS\Pynix.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {ADF2112B-37AD-4428-8DD9-52119C7DB02B} - C:\WINDOWS\system32\vgams.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [pkvkmfw] C:\WINDOWS\System32\ymvmwb.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: MailWasherPro.lnk = C:\Program Files\MailWasher Pro\MailWasher.exe
O4 - Global Startup: D-Link AirPlus Utility.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .png: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {49DEC3C0-C71A-11D4-BA38-000102621B9B} - http://store.yahoo.net/lib/cursorskins1/MouseMagicCS.cab
O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) - http://www.advnt01.com/dialer/internazionale_ver3.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/diamond.cab
O21 - SSODL: Mapicer - {34E688A2-6E16-4FDE-A125-E6B3F7AFDC55} - C:\WINDOWS\system32\oleget.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
Thanks to all
Spiral
0
Comments
===============
Go to Add/Remove programs and remove(uninstall) the following, if present:
Conscorr
The above could appear anywhere within the entry. Be careful not to remove any personal or system software.
===============
Run HiJackThis then:
1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"
-
Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:
C:\WINDOWS\System32\ymvmwb.exe
Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.
===============
Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:
regsvr32 /u Pynix.dll
regsvr32 /u vgams.dll
It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.
===============
Run HiJackThis and click "Scan", then check(tick) the following, if present:
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: PynixObj Class - {00000000-DD60-0064-6EC2-6E0100000000} - C:\WINDOWS\Pynix.dll
O2 - BHO: (no name) - {ADF2112B-37AD-4428-8DD9-52119C7DB02B} - C:\WINDOWS\system32\vgams.dll
O4 - HKLM\..\Run: [pkvkmfw] C:\WINDOWS\System32\ymvmwb.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - Global Startup: D-Link AirPlus Utility.lnk = ?
O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) - http://www.advnt01.com/dialer/internazionale_ver3.CAB
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/diamond.cab
O21 - SSODL: Mapicer - {34E688A2-6E16-4FDE-A125-E6B3F7AFDC55} - C:\WINDOWS\system32\oleget.dll
Now, with all windows closed except HiJackThis, click "Fix checked".
===============
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
files...
C:\WINDOWS\System32\ymvmwb.exe
C:\WINDOWS\Pynix.dll
C:\WINDOWS\system32\vgams.dll
C:\WINDOWS\conscorr.exe
C:\WINDOWS\satmat.exe
C:\WINDOWS\system32\oleget.dll
-
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode".
Download, install and keep updated, Spywareblaster from www.javacoolsoftware.com to help keep your system clean.
Once installed check for updates. If there are any, they will be automatically installed. Once done you then need to enable all protection and close the program.
Make sure that you update it on a regular basis.
===============
Post back a new log after rebooting and let me know how everything goes.
Thanks for the quick reply.
A couple of things to mention before I post the log:
1. There was no conscorr entry in the "Add/Remove programs"
2. Every time I killed the ymvmwb.exe process it respawned again (I tried to kill it about 10 times), so I rebooted into safe mode (where it wasn't running) and proceeded from there
After following all of the steps, here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 11:30:21 PM, on 3/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\MailWasher Pro\MailWasher.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Kathryn\Desktop\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: MailWasherPro.lnk = C:\Program Files\MailWasher Pro\MailWasher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .png: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {49DEC3C0-C71A-11D4-BA38-000102621B9B} - http://store.yahoo.net/lib/cursorskins1/MouseMagicCS.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
That looks like an improvement over the previous log, and no pop ups yet (keeping my fingers crossed).
Thanks for your help so far - might be enough to convert me into a WCE supporter!
Spiral
===============
It's probably a good idea to defragment your hard drive too. This may well improve the performance of your PC.
===============
Download, install and run Cleanup! from Steven Gould, then:
1. Click "Cleanup!"
(wait for the program to finish scanning your system, and selecting files to be removed.)
2. Exit the program and reboot the computer, if necessary.
-
For more information about using Cleanup! see here.
===============
If everything is running ok, let's do the final cleanup...
===============
1. Run "Disk Cleanup" and allow it to remove everything it finds.
2. Go to www.trendmicro.com and click "Free Online Scan", then "Scan now, it's free!". When it's downloaded, select all available drives, then check(tick) "Auto clean", then click "Scan".
===============
If your having any more problems, post back.
-
Happy surfing,
[crunchie].
PS. LOL. Just might be their year
Thanks so much for your assistance, and for spending some time helping with my problem (and other people's problems as well).
cheers
Spiral