Replacement CDs or files

primesuspectprimesuspect Beepin n' BoopinDetroit, MI Icrontian
edited February 2006 in Gaming
OMG I have searched for hours. I cannot figure out how to order replacement CDs for scratched games that I own.

There are two:

Battlefield 2 - disc 1

Painkiller - disc 3

I have searched EA Games support site, Dreamcatcher's support site, google, etc. I own the games. I don't want to re-purchase them just for a scratched disc.

Anybody know how to get my discs replaced?

Oh the joys of a houseful of kids :rolleyes:

Comments

  • KwitkoKwitko Sheriff of Banning (Retired) By the thing near the stuff Icrontian
    edited February 2006
    Have you tried toothpaste?
  • TheSmJTheSmJ
    edited February 2006
    Call EA's tech support.
  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited February 2006
    It's not the plastic side that's scratched. The "label side" (the actual data layer) has a nick in it - you can see right through the disks.
  • KwitkoKwitko Sheriff of Banning (Retired) By the thing near the stuff Icrontian
    edited February 2006
    I found this:
    Electronic Arts warrants its software to the original purchaser that Electronic Arts' software is free from defects for a period of 90-days as stated in the manual. If the disk has been misused or the 90-day warranty has passed, then a fee will be assessed to replace the software. FEES: • Floppy Disk and PC-CD products: $7.50...Please send the disk, a brief note describing the defect and a sales receipt dated within the 90-day warranty. If a fee is applicable, please include a check or money order for the corresponding amount to replace the disk. EA Customer Warranty P. O. Box 9025 Redwood City, CA 94065-9025 (650) 628-1900

    Obviously the 90-day sales receipt thing doesn't apply to you.
  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited February 2006
    thanks, seth. I'll call that number tomorrow to make sure
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