Router isn't being detected by computer

fatsheepfatsheep
edited June 2006 in Science & Tech
I have bought this netgear router:

http://www.newegg.com/Product/Product.asp?Item=N82E16833122008

I am trying to use it to split the internet between my 3 home network PCs. However, the computer which the ISP was registered with is not detecting the router. I have tried the diagnostic tips provided in the netgear guide and various combination of power cycling and resetting of the cable modem and router as well as the shutting down of the PC. I've tried alot of things, nothing has worked. When I ping the gateway there is no responce and when I go into the network section of the control panel the netgear router does not show up.

It's worth mentioning that this is a Windows 98 SE computer and my ISP is insightbb. Any help is very much appreciated. Thanks! :wave:

Comments

  • rapturerapture
    edited June 2006
    Its been a while since I've had the displeasure of using Win9x so can't really help you that much.

    You're connecting via ethernet right? Routers won't be detected like peripherals, they're more like little computers of their own. All you will have is a LAN connection.

    Once you have the right TCP/IP settings (subnet, ip, etc) you should be able to open up the config page in your web browser of choice.

    Remember Netgear also have free 24/7 support if you get really stuck.
  • drasnordrasnor Starship Operator Hawthorne, CA Icrontian
    edited June 2006
    Do the other machines on your LAN have working Internet access through your router?

    -drasnor :fold:
  • fatsheepfatsheep
    edited June 2006
    Its been a while since I've had the displeasure of using Win9x so can't really help you that much.

    You're connecting via ethernet right? Routers won't be detected like peripherals, they're more like little computers of their own. All you will have is a LAN connection.

    Once you have the right TCP/IP settings (subnet, ip, etc) you should be able to open up the config page in your web browser of choice.

    Remember Netgear also have free 24/7 support if you get really stuck.

    Yea I connect via ethernet. I'm going to try the Netgear tech support too...


    Do the other machines on your LAN have working Internet access through your router?

    -drasnor

    Nope. :(
  • TheLostSwedeTheLostSwede Trondheim, Norway Icrontian
    edited June 2006
    sheep,

    Have one computer connected to the router only. Nothing else. Make sure the computers IP is on auto as well. Reboot a couple of times and check with ipconfig/all that you have a 192.168.X.X ip adress assigned to your pc. The ip of your Netgear should be 192.168.1.1 or something close to that. When you can loging to your router, make sure to disable DHCP as this is on by default on many, if not all, routers. It's usually much better and easier if all computers acts as their own DHCP instead if your ISP allows that. By autoassigning an ip to all pc's, they are effectively DHCP. At least on Win 2000 and XP. Don't forget to set a new password for the router.
  • RWBRWB Icrontian
    edited June 2006
    I am curious what kind of "nt being detected" you mean. I mean do you know enough to know if the computer even see's the router, or is it giving a "media disconnected" type thing? Do as MackanzOCZ says but for Windows 98 you will need to do a "winipcfg" instead, select the ethernet adapter and give us the details.

    If it is not being seen at all, as if it were unplugged for example, then it could be a number of things, from a bad cable, or even a bad router or ethernet card. Or it might be a duplex setting...
  • fatsheepfatsheep
    edited June 2006
    MackanzOCZ wrote:
    sheep,

    Have one computer connected to the router only. Nothing else. Make sure the computers IP is on auto as well. Reboot a couple of times and check with ipconfig/all that you have a 192.168.X.X ip adress assigned to your pc. The ip of your Netgear should be 192.168.1.1 or something close to that. When you can loging to your router, make sure to disable DHCP as this is on by default on many, if not all, routers. It's usually much better and easier if all computers acts as their own DHCP instead if your ISP allows that. By autoassigning an ip to all pc's, they are effectively DHCP. At least on Win 2000 and XP. Don't forget to set a new password for the router.

    How do I put the IP on auto?

    Also how do I check with ipconfig/all that I have a 192.168.1.1?

    Sorry I'm a network n00b. :(
    I am curious what kind of "nt being detected" you mean. I mean do you know enough to know if the computer even see's the router, or is it giving a "media disconnected" type thing? Do as MackanzOCZ says but for Windows 98 you will need to do a "winipcfg" instead, select the ethernet adapter and give us the details.

    If it is not being seen at all, as if it were unplugged for example, then it could be a number of things, from a bad cable, or even a bad router or ethernet card. Or it might be a duplex setting...

    It's not giving me a "media disconnected" thing but when I go into the network section of the control panel (as it directs me to do in the trouble shooting guide) the netgear router is not among the devices listed.

    I have tried 2 different ethernet cables. One works with my other US robotics router which I am currently using. In neither scenario was the router detected.

    How do I do a "winipcfg"? And select the ethernet adapter? Sorry, again I'm a network n00b. :(
  • RWBRWB Icrontian
    edited June 2006
    OK for windows 98... goto your "Start" menu and go to "Run", type in "winipcfg" and click "OK".... google for it to see the pictures, but you should see what I mean. It's fairly straight forward.

    If you have a 192.168.x.x type number(where "x" is a number that is handed to you through the router), you should be connected to the router. Though you might have a manually set IP which you can determine if you go to "Network" inside your "Control Panel", click on you're "TCP/IP -> *Ethernet Adapter" and goto the properties for that and you should see what we mean. The part where I typed "*Ethernet Adapter" above may not be what is listed, it will be whatever ethernet adapter you had installed in your computer like Linksys, Netgear, or a builtin type like Realtek or Intel.

    BTW your router will not be displayed in your networking stack.... which is the stack of devices and protocols listed in the "Network" area of your Control Panel.
  • WuGgaRoOWuGgaRoO Not in the shower Icrontian
    edited June 2006
    it seems like the router is connected, because its not saying its disconnected in the lower right.... since you have a cable modem...does your ISP give you a specific IP address
    if it is, can someone point this guy in the right direction. I know he has to obtasin his default IP and make the modem do it. Or perhaps he needs to clone a MAC address in order to connect to his ISP.
  • fatsheepfatsheep
    edited June 2006
    RWB wrote:
    OK for windows 98... goto your "Start" menu and go to "Run", type in "winipcfg" and click "OK".... google for it to see the pictures, but you should see what I mean. It's fairly straight forward.

    If you have a 192.168.x.x type number(where "x" is a number that is handed to you through the router), you should be connected to the router. Though you might have a manually set IP which you can determine if you go to "Network" inside your "Control Panel", click on you're "TCP/IP -> *Ethernet Adapter" and goto the properties for that and you should see what we mean. The part where I typed "*Ethernet Adapter" above may not be what is listed, it will be whatever ethernet adapter you had installed in your computer like Linksys, Netgear, or a builtin type like Realtek or Intel.

    BTW your router will not be displayed in your networking stack.... which is the stack of devices and protocols listed in the "Network" area of your Control Panel.

    I went into winipcfg and renewed the IP address. It works now!! Thanks a bunch. :vimp:
  • airbornflghtairbornflght Houston, TX Icrontian
    edited June 2006
    fatsheep wrote:
    I went into winipcfg and renewed the IP address. It works now!! Thanks a bunch. :vimp:

    Isnt that what I said to do in the first place? or does 98 not have "ipconfig/renew" so you have to do it another way.
  • fatsheepfatsheep
    edited June 2006
    airbornflght wrote:
    Isnt that what I said to do in the first place? or does 98 not have "ipconfig/renew" so you have to do it another way.
    Seeing as you haven't posting in this topic no you didn't say it in the first place. I'm also unaware of another way to renew the IP address... However, it's working now no worries. :cheers:
  • rapturerapture
    edited June 2006
    haha, pwnt... nah, there have been 3 or 4 of these threads recently, gets confusing :)
  • RWBRWB Icrontian
    edited June 2006
    airbornflght wrote:
    Isnt that what I said to do in the first place? or does 98 not have "ipconfig/renew" so you have to do it another way.

    Yeah 98 doesn't have an ipconfig/renew or release, it's done through winipcfg....
  • fatsheepfatsheep
    edited June 2006
    rapture-IC wrote:
    haha, pwnt... nah, there have been 3 or 4 of these threads recently, gets confusing :)
    Well routers can be quite a pain!
    Yeah 98 doesn't have an ipconfig/renew or release, it's done through winipcfg....
    Just out of curiosity how do you do it on XP?
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited June 2006
    Instead of going to winipcfg, and hitting the release and renew buttons, the functions are done from command line in Windows 2000/XP.

    Go to start -> run -> Type "cmd" -> hit enter -> Type "ipconfig /release" -> Type "ipconfig /renew"

    No quotation marks.
  • airbornflghtairbornflght Houston, TX Icrontian
    edited June 2006
    rapture-IC wrote:
    haha, pwnt... nah, there have been 3 or 4 of these threads recently, gets confusing :)

    Yeh, its pretty bad when you are pwned by a fatsheep.:sad2:
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