Virus Problems[solved]

13»

Comments

  • edited October 2006
    HJT
    Logfile of HijackThis v1.99.1
    Scan saved at 11:08:09 AM, on 10/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
    C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
    C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
    C:\Program Files\CreataCard\Plus\FMRemind.exe
    C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\VSTASCAN\vsaccess.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    C:\Documents and Settings\Fran Spraetz\Desktop\hijackthis\HijackThis.exe
    C:\PROGRA~1\MUSICM~1\Common\COMPON~1\MMCOMP~1.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE" /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
    O4 - HKLM\..\Run: [MaxtorOneTouch] "C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe"
    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
    O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - Startup: UMAX VistaAccess.lnk = C:\VSTASCAN\vsaccess.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: CreataCard Plus 3 Forget Me Not Reminders Tray Icon.lnk = C:\Program Files\CreataCard\Plus\FMRemind.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://myvpn.ford.com/dana-cached/setup/NeoterisSetup.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1152815879171
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/UnileverAll/Coupons.cab
    O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols3/fscax.cab
    O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
    O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control) - https://myvpn.ford.com/dana-cached/setup/JuniperSetup.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    also including the uninstall log
    Ad-Aware SE Personal
    Adobe Download Manager 2.0 (Remove Only)
    Adobe Flash Player 9 ActiveX
    Adobe Photoshop 6.0
    Adobe Photoshop Elements 2.0
    Adobe Premiere 6.0
    Adobe Reader 7.0.8
    Adobe Shockwave Player
    Adobe SVG Viewer
    Adobe® Photoshop® Album Starter Edition 3.0
    Advanced Drawing
    Advanced RealMedia Export Plug-in for Premiere 6.0
    AOL Instant Messenger
    AOLIcon
    AVG Free Edition
    Cleaner 5 EZ
    ClickArt® 10,000 Image Pack
    ClickArt® Gallery
    Conexant D850 56K V.9x DFVc Modem
    CreataCard Plus 3
    Dell CinePlayer
    Dell Digital Jukebox Driver
    Dell Driver Reset Tool
    Dell Game Console
    Dell Support 3.1
    Digital Content Portal
    Digital Line Detect
    Easy CD & DVD Creator 6
    eCleaner 2.02
    EducateU
    ELIcon
    EPSON Print CD
    EPSON Printer Software
    ESPNMotion
    ewido anti-spyware 4.0
    Film Factory
    FUJIFILM USB Driver
    GemMaster Mystic
    High Definition Audio Driver Package - KB835221
    HijackThis 1.99.1
    Hotfix for Windows Media Player 10 (KB903157)
    Hotfix for Windows XP (KB888795)
    Hotfix for Windows XP (KB891593)
    Hotfix for Windows XP (KB895961)
    Hotfix for Windows XP (KB899337)
    Hotfix for Windows XP (KB899510)
    Hotfix for Windows XP (KB902841)
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PROSet for Wired Connections
    J2SE Runtime Environment 5.0 Update 8
    Logitech MouseWare 9.79.1
    Maxtor Backup
    Maxtor OneTouch III
    MCU
    Microsoft .NET Framework 1.0 Hotfix (KB887998)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB886903)
    Microsoft FrontPage 2000
    Microsoft Office Professional Edition 2003
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Web Publishing Wizard 1.52
    Modem Helper
    Musicmatch® Jukebox
    Nero 7 Ultra Edition
    Nero PhotoShow Express
    NetWaiting
    NetZeroInstallers
    Otto
    Presto! ImageFolio LE
    Presto! PageManager
    Presto! PageType
    PrintMaster
    QuickTime
    RealPlayer Basic
    Roxio DLA
    Roxio MyDVD LE
    Roxio RecordNow Audio
    Roxio RecordNow Copy
    Roxio RecordNow Data
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB925486)
    Sonic Activation Module
    Sonic Encoders
    Sonic Update Manager
    Spy Sweeper
    Spybot - Search & Destroy 1.4
    Symantec Client Components for Assisted Support
    Symantec Technical Support Web Controls
    Update for Windows Media Player 10 (KB913800)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    VistaScan
    WebCyberCoach 3.2 Dell
    Windows Media Format Runtime
    Windows Media Player 10
    Windows Media Player 10 Hotfix - KB895316
    Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890927
    Windows XP Media Center Edition 2005 KB908246
    WinRAR archiver
    WinUHA 2.0 RC1 (2005.02.27)
    WordPerfect Office 12

    Just noticed on the HJT log - O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
    I removed Microtrend - why is tis there?
  • jmoney3457jmoney3457 Maine
    edited October 2006
    ok looking good overall just a little more to do..thats just a leftover from the TM scan no biggie if you want fix that line but please also fix these lines in HJT reboot and post new log and how the PC is running now-->O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://myvpn.ford.com/dana-cached/s...terisSetup.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
  • edited October 2006
    I think I need the myvpn.ford stuff... it's for getting into the network there. I sit oK? why did you want to remove it?

    PC seems much better - I'd say about 95%
  • jmoney3457jmoney3457 Maine
    edited October 2006
    oops, sorry about that mich..my stupid copy/paste function weired out on me when i was doing those lines..yes i didn't mean to include that leave the O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://myvpn.ford.com/dana-cached/s...terisSetup.cab line
  • edited October 2006
    here is hjt
    Logfile of HijackThis v1.99.1
    Scan saved at 4:02:33 PM, on 10/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
    C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
    C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\CreataCard\Plus\FMRemind.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
    C:\VSTASCAN\vsaccess.exe
    C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Fran Spraetz\Desktop\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE" /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
    O4 - HKLM\..\Run: [MaxtorOneTouch] "C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe"
    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
    O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - Startup: UMAX VistaAccess.lnk = C:\VSTASCAN\vsaccess.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: CreataCard Plus 3 Forget Me Not Reminders Tray Icon.lnk = C:\Program Files\CreataCard\Plus\FMRemind.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://myvpn.ford.com/dana-cached/setup/NeoterisSetup.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1152815879171
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/UnileverAll/Coupons.cab
    O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols3/fscax.cab
    O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control) - https://myvpn.ford.com/dana-cached/setup/JuniperSetup.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    What about these - they look strange......
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/UnileverAll/Coupons.cab
    O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
    also can I reinstall Norton Ghost - you never answered>
  • jmoney3457jmoney3457 Maine
    edited October 2006
    ya go ahead fix those entries and yes you can reinstall NG..are you satisfied with the performance of your PC now?
  • edited October 2006
    WOW LIFE IS GOOD!
    I removed those items - rebooted and when I checked the links toolbar - IT STAYED!! Right now I one happy girl!

    Her is the new HJT
    Logfile of HijackThis v1.99.1
    Scan saved at 10:55:17 PM, on 10/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
    C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
    C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\CreataCard\Plus\FMRemind.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
    C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
    C:\VSTASCAN\vsaccess.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    C:\Documents and Settings\Fran Spraetz\Desktop\hijackthis\HijackThis.exe
    C:\WINDOWS\system32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE" /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
    O4 - HKLM\..\Run: [MaxtorOneTouch] "C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe"
    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
    O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - Startup: UMAX VistaAccess.lnk = C:\VSTASCAN\vsaccess.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: CreataCard Plus 3 Forget Me Not Reminders Tray Icon.lnk = C:\Program Files\CreataCard\Plus\FMRemind.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://myvpn.ford.com/dana-cached/setup/NeoterisSetup.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1152815879171
    O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols3/fscax.cab
    O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control) - https://myvpn.ford.com/dana-cached/setup/JuniperSetup.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe


    You rock!
  • jmoney3457jmoney3457 Maine
    edited October 2006
    Your log is clean! Great job!

    Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and enable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above


    Next,

    This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

    Step 1: Delete Temp Files
    To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

    This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

    Step 2: Delete Temporary Internet Files
    Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

    Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:
  • edited October 2006
    Before I do these - just a few questions.....
    Should I download the latest AVG free 7.5?
    Also regarding firewalls... I was told that if you use a router - they have a firewall - you don't need an additional one? Correct or not? There used to be atest on DSLReports that would test this - I can't locate it now. But when I ran it before - it claimed I was in stealth mode.
    Please give me your opinion. If I still need a firewall - what do you recommend?
  • edited October 2006
    OK I have completed my tasks - very easy thanks for walking me through it.
    Just waiting on answers from the above post.
    Anything else I need to do?
  • jmoney3457jmoney3457 Maine
    edited October 2006
    yes, update AVG at the very least once a week, if not 2 or 3x a week..and yes you need a firewall on your computer because the FW on your router is what's called a "hardware firewall" which basically only protects your network but NOT your computer..that's where the software firewall comes into play on your computer
  • edited October 2006
    What about the test I used to do? Was it wrong then? What firewall do you recommend? I can get McAfee Personal Firewall free through my ISP - is it any good? or I can do the entire Zone Alarm suite..... Please share your thoughts.
  • jmoney3457jmoney3457 Maine
    edited October 2006
    michgal2k wrote:
    What about the test I used to do? Was it wrong then? What firewall do you recommend? I can get McAfee Personal Firewall free through my ISP - is it any good? or I can do the entire Zone Alarm suite..... Please share your thoughts.
    no idea what test it was...I recommend ZA free or paid..its ALOT better then mcafee
  • edited October 2006
    OK I will follow up with that.

    I think I am all set now. THANKS ever so much for all your help & for putting up with me:)
  • jmoney3457jmoney3457 Maine
    edited October 2006
    lol sounds like a plan, no problem:thumbup no worries, i enjoy helping people with malware problems..I once was a victim of spyware as well..which drove me to want to help people get rid of the evil nasties:)..i'll mark this resolved and close it:)
This discussion has been closed.