Error 1752 [Resolved]
Hi,
My problem is my desktop background has remained with System Error 1752, much like the other people. I say remain, as this appeared on my pc about the same time a trojan did as well. I used AVG to identify those files and they were quarantined to the vault. Spybot also removed files. I had to do the repair with the xp disk which seems to have worked and everything is there and working. All my Windows securitys stuff is up to date and I'm using Defender. Spybot, AVG anti virus and Lavasoft.
I dont have the anything suspicious in the tool bar and I've checked the programs loaded are the right ones. Defender keeps identifying SurfAccuracy as being a severe threat but I repeated say, yes delete it but it asks me every time I start up. I checked what I could about SurfAccuracy from Google and tried an ininstall prog from the web which didn't seem to work.
Now it appears I must have the dodgy screensaver with the warnings. How do I get rid of it?
Thank You
Phillip
My problem is my desktop background has remained with System Error 1752, much like the other people. I say remain, as this appeared on my pc about the same time a trojan did as well. I used AVG to identify those files and they were quarantined to the vault. Spybot also removed files. I had to do the repair with the xp disk which seems to have worked and everything is there and working. All my Windows securitys stuff is up to date and I'm using Defender. Spybot, AVG anti virus and Lavasoft.
I dont have the anything suspicious in the tool bar and I've checked the programs loaded are the right ones. Defender keeps identifying SurfAccuracy as being a severe threat but I repeated say, yes delete it but it asks me every time I start up. I checked what I could about SurfAccuracy from Google and tried an ininstall prog from the web which didn't seem to work.
Now it appears I must have the dodgy screensaver with the warnings. How do I get rid of it?
Thank You
Phillip
0
This discussion has been closed.
Comments
Click here to download HJTsetup.exe. Save it to your Desktop!
- Double click on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
- Copy and paste the log here
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.- Open Windows Defender
- Click Tools => General Settings
- Scroll down and uncheck Turn on real-time protection (recommended).
- Click Save
- Close Windows Defender
After all of the fixes are complete it is very important that you enable Real-time Protection again.Next, follow the below instructions:
Please download AVG Anti-Spyware from my signature below. It is a free trial of the software. Save the install file to your desktop.
- Install AVG by double clicking the installer.
- Follow the prompts. Make sure that Launch AVG is checked.
- On the main screen under Your Computer's security.
- Click on Change state next to Resident shield. It should now change to inactive.
- Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
- Wait until you see the Update succesfull message.
- Click on Update on the toolbar.
- Under Manual update, click on the Start Update button.
- Wait until you see the Update succesfull message.
- Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update AVG.Note: If the Update now option is grayed out, follow the steps below.
AVG manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG is closed before installing the update.
______________________________
We now need to make sure you can view all hidden files and folders, explained below:
______________________________
Reboot your computer in Safe Mode.
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
______________________________Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.
Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.
Clean out your Temporary Internet files. Proceed like this:
- Quit Internet Explorer and quit any instances of Windows Explorer.
- Click Start, click Control Panel, and then double-click Internet Options.
- On the General tab, click Delete Files under Temporary Internet Files.
- In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
- On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
- Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
- Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________
Close ALL open Windows / Programs / Folders. Please start AVG and run a full scan.
- Click on Scanner on the toolbar.
- Click on the Settings tab.
- Under How to act?
- Click on Recommended Action and choose Quarantine from the popup menu.
- Under How to scan?
- All checkboxes should be ticked.
- Under Possibly unwanted software:
- All checkboxes should be ticked.
- Under Reports:
- Select Automatically generate report after every scan and uncheck Only if threats were found.
- Under What to scan?
- Select Scan every file.
- Click on the Scan tab.
- Click on Complete System Scan to start the scan process.
- Let the program scan the machine.
- When the scan has finished, follow the instructions below.
- Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button. (3)

- When done, click the Save Scan Report button.(4)
- Click the Save Report as button.
- Save the report to your Desktop.
- Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Please post the AVG Log and a fresh Hijack This log in your next reply.
This might be a smitfraud infection that we'll deal with after you do the above steps.
Thanks so much for your prompt reply. I've followed your steps and here are the 2 reports.
Phillip
Logfile of HijackThis v1.99.1
Scan saved at 2:09:14 PM, on 15/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\RunDll32.exe
D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
D:\Program Files\QuickTime\qttask.exe
D:\WINDOWS\osdkqb.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\SpywareBot\SpywareBot.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Hijackthis\HijackThis.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Unwired\UwSCT.exe
D:\WINDOWS\system32\WgaTray.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.csu.edu.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = csu.edu.au;<local>
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Omnipage] D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "D:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ReJf5vH] D:\WINDOWS\osdkqb.exe
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [spywarebot] D:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Unwired Launchpad.lnk = D:\Program Files\Unwired\UwSCT.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Unwired Launchpad.lnk = D:\Program Files\Unwired\UwSCT.exe
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://D:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?754b70f0d9bf4081b36b97a834a438a5
O8 - Extra context menu item: Open in new foreground tab - res://D:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?754b70f0d9bf4081b36b97a834a438a5
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00001000-0709-0000-0000-000330050660} - http://207.234.185.217/aboxinst_int22.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1160292963882
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.playqames.com/default.cab?uid=1&id=60764&1s&ex&ppd=4
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {E53458D2-5A83-4BD1-8DE2-EEEBE73BAB77} - http://dinet.info/p/us06/p.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw10fd.law10.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{543482FB-DDE6-45E7-9FAE-1C980477ED84}: NameServer = 192.168.1.1
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
VG Anti-Spyware - Scan Report
+ Created at: 3:48:31 PM 15/10/2006
+ Scan result:
D:\Documents and Settings\Phillip\Local Settings\Temporary Internet Files\Content.IE5\4L0TYFO9\uninstaller.prod.v1002.23mar2006.exe[1].0c49b348ce1d3b98bec782d48a948dc2 -> Adware.SurfAcc : Cleaned with backup (quarantined).
D:\WINDOWS\osdkqb.exe -> Adware.SurfAccuracy : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP132\A0006945.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP132\A0006946.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP132\A0006947.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP132\A0006949.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP132\A0006950.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP139\A0007110.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP139\A0007111.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP139\A0007112.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP139\A0007114.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{7CF4E739-D2FB-4C1B-9004-04996F1E4421}\RP139\A0007115.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
D:\Documents and Settings\Phillip\Local Settings\Temp\ICD4.tmp\UERS_0001_NI57M1124NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.b : Cleaned with backup (quarantined).
D:\WINDOWS\Downloaded Program Files\CONFLICT.1\UERS_0001_NI57M1124NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.b : Cleaned with backup (quarantined).
D:\WINDOWS\Downloaded Program Files\UERS_0001_NI57M1124NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.b : Cleaned with backup (quarantined).
D:\WINDOWS\Downloaded Program Files\CONFLICT.1\USDR6_0001_D19M2108NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.q : Cleaned with backup (quarantined).
D:\WINDOWS\Downloaded Program Files\USDR6_0001_D19M2108NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.q : Cleaned with backup (quarantined).
D:\Documents and Settings\Phillip\Cookies\phillip@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10046.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10047.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10048.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10049.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10050.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10051.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10052.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10053.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10054.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10055.qit -> TrackingCookie.2o7 : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10010.qit -> TrackingCookie.2o7 : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10000.qit -> TrackingCookie.Advertising : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10009.qit -> TrackingCookie.Atdmt : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10076.qit -> TrackingCookie.Atdmt : Cleaned.
D:\Program Files\SpywareBot\Quarantine\10-10-2006-11-00-03\10000.qit -> TrackingCookie.Atdmt : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10002.qit -> TrackingCookie.Atdmt : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10000.qit -> TrackingCookie.Atdmt : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10010.qit -> TrackingCookie.Burstbeacon : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10011.qit -> TrackingCookie.Burstbeacon : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10012.qit -> TrackingCookie.Burstnet : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10013.qit -> TrackingCookie.Burstnet : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10003.qit -> TrackingCookie.Burstnet : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10004.qit -> TrackingCookie.Burstnet : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10018.qit -> TrackingCookie.Clickzs : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10019.qit -> TrackingCookie.Clickzs : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10020.qit -> TrackingCookie.Doubleclick : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10006.qit -> TrackingCookie.Doubleclick : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10002.qit -> TrackingCookie.Doubleclick : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wfk4siajsao.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wfk4sjd5ckp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wfkywgajckp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wflicldjcbp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wflicmajefp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wfliepc5adp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wflioicpmgo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wfmigpc5ggp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wfmycgdjmao.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wgkiwgcpmeo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjk4aidpseo.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjk4cndpsgp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjkycncjekp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjkywgcpkcp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjliqkcjmfp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjlocpajeeo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjloenc5kfq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjlyeiazmhq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjlyqiazaap.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjmikjd5ibp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjmiogdpegq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjmiwodpocp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjmyapdjehq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjmywpcjmfq.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjnygncpgdp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@e-2dj6wjnyspd5sep.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10007.qit -> TrackingCookie.Fastclick : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10008.qit -> TrackingCookie.Fastclick : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10003.qit -> TrackingCookie.Fastclick : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10004.qit -> TrackingCookie.Fastclick : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10071.qit -> TrackingCookie.Liveperson : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10026.qit -> TrackingCookie.Mediaplex : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10009.qit -> TrackingCookie.Mediaplex : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10005.qit -> TrackingCookie.Mediaplex : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10056.qit -> TrackingCookie.Overture : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10057.qit -> TrackingCookie.Overture : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10072.qit -> TrackingCookie.Overture : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10006.qit -> TrackingCookie.Overture : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@ads.planetactive[1].txt -> TrackingCookie.Planetactive : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10007.qit -> TrackingCookie.Qksrv : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@stats1.reliablestats[1].txt -> TrackingCookie.Reliablestats : Cleaned.
D:\Program Files\SpywareBot\Quarantine\09-10-2006-22-43-26\10058.qit -> TrackingCookie.Revenue : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10011.qit -> TrackingCookie.Serving-sys : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10008.qit -> TrackingCookie.Serving-sys : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10012.qit -> TrackingCookie.Sexlist : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@www.sidefind[2].txt -> TrackingCookie.Sidefind : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-11-04-11\10013.qit -> TrackingCookie.Tribalfusion : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10009.qit -> TrackingCookie.Tribalfusion : Cleaned.
D:\Program Files\SpywareBot\Quarantine\14-10-2006-18-40-37\10011.qit -> TrackingCookie.Webtrendslive : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned.
D:\Documents and Settings\Phillip\Cookies\phillip@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned.
::Report end
We need to temporarily disable the Real-time Protection on Windows Defender as it may interfere with the HijackThis fixes we make.
- Open Windows Defender
- Click Tools => General Settings
- Scroll down and uncheck Turn on real-time protection (recommended).
- Click Save
- Close Windows Defender
After all of the fixes are complete it is very important that you enable Real-time Protection again.Run Hijack This again and put a check (tick) next to the following entries:
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [ReJf5vH] D:\WINDOWS\osdkqb.exe
O16 - DPF: {00001000-0709-0000-0000-000330050660} - http://207.234.185.217/aboxinst_int22.exe
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
Close all other browsers/windows and click Fix Checked. Close Hijack This.
Next reboot into safe mode according to the instructions in the previous post for running AVG Anti-Spyware.
Once in safe mode use Windows Explorer to delete the following:
D:\WINDOWS\osdkqb.exe<---This file.
Reboot the PC into normal mode and post a fresh Hijack This log.
Yes. Seems Defender is no longer telling me to delete surfaccuracy on startup. Also the warning"surfaccuracy needs files that are missing.....click to reinstall" is gone too. Is there any thing else you have seen that has been lurking in the background?
I'd found the dodgy desk top web page that had instaled before so that was right. The file D:\WINDOWS\osdkqb.exe I could not find using explorer and seach in safe mode. Don't know what's up there. My machine seems to be running fine.
What do you think?
Thanks
Phillip
Logfile of HijackThis v1.99.1
Scan saved at 7:08:07 PM, on 16/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\RunDll32.exe
D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Program Files\SpywareBot\SpywareBot.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Unwired\UwSCT.exe
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.csu.edu.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = csu.edu.au;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Omnipage] D:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "D:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [spywarebot] D:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Unwired Launchpad.lnk = D:\Program Files\Unwired\UwSCT.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Unwired Launchpad.lnk = D:\Program Files\Unwired\UwSCT.exe
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://D:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?754b70f0d9bf4081b36b97a834a438a5
O8 - Extra context menu item: Open in new foreground tab - res://D:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?754b70f0d9bf4081b36b97a834a438a5
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1160292963882
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.playqames.com/default.cab?uid=1&id=60764&1s&ex&ppd=4
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {E53458D2-5A83-4BD1-8DE2-EEEBE73BAB77} - http://dinet.info/p/us06/p.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw10fd.law10.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{543482FB-DDE6-45E7-9FAE-1C980477ED84}: NameServer = 192.168.1.1
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
That's great. It's running fine. The file in question I couldn't find I see is in the AVG quarantine list. Thanks so much for your tutelage. I'll keep the AVG, have Spybot, Defender. Anything else I should run? Should I go back and hide the system files that were unhidden earlier on? Should I run Hijack periodically and have the report checked out?
Your help has been invaluable. Thanks so much
Phillip
Congratulations. Your log is clean! You should reward yourself very liberally! Now some pointers on how to stay clean and keep your sanity. You may be thinking now "how did I get infected?" Please read this great article: So how did I get infected in the first place.
Next follow the instructions below to keep yourself free from infection.
Disable and then enable system restore to purge infected restore points.
Turn OFF System Restore.
To enable system restore:
Rehide hidden files and folders. During your fix if you were asked to "show hidden files and folders" you should go back now and re-hide them. You wouldn't want to accidentally delete important files. Follow the instructions below:
Update with SP2 if you don't aleady have it.
Visit Windows Update and follow the onscreen instructions to download and install SP2.
This is a time consuming process, even with a fast connection. If you use a dial-up connection you should consider getting a FREE copy
directly from Microsoft or get a friend with a fast connection to burn a copy of the upgrade to CD for you.
Update the OS regularly
Set up system to ensure a regular update of the Operating System.
Manually:
Visit Windows Update on a weekly/fortnightly REGULAR basis.
Automatically:
Notify Me option so that you can download when you can afford the time and bandwidth overheads.
Secure your web browser
Security
Alternatively you could use another browser such as
Mozilla Firefox (My personal favorite!)
Opera
Get Some Protection
The following programs are useful in the fight against Malware. Best of all, they're FREE.
Download and install any or all . Be warned though ---- You must update regularly. Check once a week!
- Ad-Aware SE - This is a
- Spybot Search &
- Spyware Blaster -
A good antiviral program is essential. AVG is one of the better known, and trusted, antivirals.program that scans for and removes known spyware from your machine.
Destroy -Similar to Ad-Aware but more configurable and incorporates Teatime, a memory resident utility that protects the system
registry. I recommend
It Prevents the addition of ActiveX Controls on your machines by
isolating the system registry.
And Finally.........Lock the door with a Firewall . XP comes with its own simple firewall but I prefer to substitute it with
ZoneAlarm.
I wish you very happy, and most importantly, safe surfing on the information superhighway. Just remember it can be dangerous.