Hyjackthis log from Katie's acount (acount 3of 3 HUZZA!): Logfile of HijackThis v1.99.1
Scan saved at 7:31:05 AM, on 12/5/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: (no name) - {C1E6FA5D-3399-4C3C-BF5D-3776143554C9} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - {83CBCA29-1EA9-7C78-926D-0E5B270D79FB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [qrfk] C:\PROGRA~1\COMMON~1\qrfk\qrfkm.exe
O4 - HKCU\..\Run: [Aida] "C:\WINDOWS\system32\DOBE~1\lsass.exe" -vt yazb
O4 - HKCU\..\Run: [Xvu] C:\Documents and Settings\Katie Joe\Application Data\M?crosoft.NET\?ti2evxx.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\Regclean.exe" -startminimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?e0c34256ac964a628ab403ed379cd285
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?e0c34256ac964a628ab403ed379cd285
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Uninstall log from Katie's acount: Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
AlienGUIse
ArcSoft Funhouse
ArcSoft PhotoImpression
AVG Anti-Spyware 7.5
AVG Free Edition
BroadJump Client Foundation
Dell Solution Center
DivX Player
DivX Pro Codec Adware
Form Fill (Windows Live Toolbar)
HijackThis 1.99.1
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
hp psc 1200 series
In A Flash 3
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
iPod for Windows 2005-09-23
iTunes
J2SE Runtime Environment 5.0 Update 10
Juno
Kaspersky Online Scanner
Learn2 Player (Uninstall Only)
Logitech MouseWare 9.79
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Flash MX 2004
Macromedia Shockwave Player
MBSS Gravity Wells 2.0
Messenger Plus! Live & Sponsor
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2002
Microsoft Picture It! Photo 2002
Microsoft Streets and Trips 2002
Microsoft Word 2002
Microsoft Works 2002 Setup Launcher
Microsoft Works 6.0
Microsoft Works Suite Add-in for Microsoft Word
MSN Music Assistant
Netscape (7.02)
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
OneCare Advisor (Windows Live Toolbar)
Pop-Up Stopper Free Edition
QuickTime
RealPlayer Basic
Rhapsody Player Engine
RollerCoaster Tycoon 2 Triple Thrill Pack
Sabrina
Samsung Media Studio
Samsung Multimedia Studio
SBC Self Support Tool
SBC Yahoo! Applications
Security Update for Step By Step Interactive Training (KB898458)
Shockwave
Skype 2.5
Smart Menus (Windows Live Toolbar)
SpywareBlaster v3.5.1
Starcraft
StarCraft X-tra Editor Version 2.5
StarForge
StealthBot v2.2R4 (remove only)
StealthBot v2.4 (remove only)
StealthBot v2.4R3 (remove only)
StealthBot v2.5 (remove only)
StealthBot v2.6 Revision 3 (remove only)
Tabbed Browsing (Windows Live Toolbar)
TeamSpeak 2 RC2
TeamSpeak 2 Server RC2
The Sims Unleashed
Theme Manager
UltimateBot
Visual IP InSight(SBC)
ViviCam 3350
WD Diagnostics
WinBolo 1.14
Windows Genuine Advantage v1.3.0254.0
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB828741
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB835732
Windows XP Hotfix - KB842773
Windows XP Hotfix (SP1) [See Q329048 for more information]
Windows XP Hotfix (SP1) [See Q329390 for more information]
Windows XP Hotfix (SP1) [See Q329441 for more information]
Windows XP Hotfix (SP1) [See Q329834 for more information]
Windows XP Hotfix (SP1) Q329170
Windows XP Hotfix (SP1) Q810577
Windows XP Hotfix (SP1) Q810833
Windows XP Hotfix (SP1) Q815021
Windows XP Hotfix (SP1) Q817606
Windows XP Hotfix (SP2) [See Q329115 for more information]
WinRAR archiver
World of Warcraft
World of Warcraft Desktop
Xfire (remove only)
ZoneAlarm
Let's fix Ruth's acount first since we are already on that i will need a mirror for the tool. After that we can fix Katie's if there are any problems.
Ultimate Bot and Stealthbot are battle.net Chat bots that are programs i installed they should not be worried about becuase they are completely harmless.
Upon uninstalling MSN plus it claimed that the sponsor program was damaged by a third party and msn plus would need to be re-installed to completely remove the sponsor. MSN plus was removed with no prompt for the sponsor program.
Logfile of HijackThis v1.99.1
Scan saved at 10:18:42 PM, on 12/5/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
The two files you told me to delete are not there. Ruth's acount is still experiancing a black screen on logout, Forcing a reboot.
Virus scan result:
Antivirus Version Update Result
AntiVir 7.2.0.49 12.07.2006 no virus found
Authentium 4.93.8 12.05.2006 no virus found
Avast 4.7.892.0 12.06.2006 no virus found
AVG 386 12.07.2006 no virus found
BitDefender 7.2 12.07.2006 no virus found
CAT-QuickHeal 8.00 12.06.2006 no virus found
ClamAV devel-20060426 12.07.2006 no virus found
DrWeb 4.33 12.06.2006 no virus found
eSafe 7.0.14.0 12.06.2006 no virus found
eTrust-InoculateIT 23.73.79 12.07.2006 no virus found
eTrust-Vet 30.3.3234 12.06.2006 no virus found
Ewido 4.0 12.06.2006 no virus found
Fortinet 2.82.0.0 12.07.2006 no virus found
F-Prot 3.16f 12.05.2006 no virus found
F-Prot4 4.2.1.29 12.05.2006 no virus found
Ikarus T3.1.0.26 12.07.2006 no virus found
Kaspersky 4.0.2.24 12.07.2006 no virus found
McAfee 4912 12.07.2006 no virus found
Microsoft 1.1804 12.07.2006 no virus found
NOD32v2 1904 12.06.2006 no virus found
Norman 5.80.02 12.06.2006 no virus found
Panda 9.0.0.4 12.07.2006 no virus found
Prevx1 V2 12.07.2006 no virus found
Sophos 4.12.0 12.06.2006 no virus found
Sunbelt 2.2.907.0 11.30.2006 no virus found
TheHacker 6.0.3.130 12.06.2006 no virus found
UNA 1.83 12.06.2006 no virus found
VBA32 3.11.1 12.06.2006 no virus found
VirusBuster 4.3.15:9 12.06.2006 no virus found
Logfile of HijackThis v1.99.1
Scan saved at 9:27:37 PM, on 12/6/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
The infection to do with taskman.exe that you saw in Google, is not related to your taskman.exe. This one is clean. I also have it on my computer.
I'm not sure whats causing the Blackscreen. Try this:
Go to Start --> Control Panel --> Display
Click on Desktop --> Customise Desktop --> click the Web tab
In the box under Web pages look for a checkbox named Security. If found select it and click Delete.
This log is clean. You can post a log from another account.
The "security checkbox" is not there and we are still experiancing a black screen on logout from time to time, i have not yet experianced the exact circumstances becuase every time i come home my mom says she tried to log off and it black screened.. her acount is the only one that does this. As for other logs please refer to the purple log from the third acount from before as i will be unable to get on the third acount for a little while longer.
Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
R3 - URLSearchHook: (no name) - {C1E6FA5D-3399-4C3C-BF5D-3776143554C9} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - {83CBCA29-1EA9-7C78-926D-0E5B270D79FB} - (no file)
Is it possible a virus on katie's acount could be causing the black screen on only ruth's acount?
(instructions are printed ill get on her acount as soon as i can)
None of the files you posted for me to remove exist, ill do the hyjack this right now.
New logfile: Logfile of HijackThis v1.99.1
Scan saved at 11:26:37 PM, on 12/9/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
In other news of my computer!
Virus Scan (no you didn't ask for it but here is a fresh one, and you guessed it, still infected.)
KASPERSKY ONLINE SCANNER REPORT
Saturday, December 09, 2006 10:38:39 AM
Operating System: Microsoft Windows XP Home Edition, (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 9/12/2006
Kaspersky Anti-Virus database records: 239472
Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
Scan Statistics:
Total number of scanned objects: 126734
Number of viruses found: 3
Number of infected objects: 3 / 0
Number of suspicious objects: 0
Duration of the scan process: 02:23:02
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\Chris\.housecall6.6\Quarantine\b.exe.bac_a03308 Infected: Backdoor.Win32.EggDrop.v skipped
C:\Documents and Settings\Chris\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Logs\Dfsr.log Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\pending.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\dfsr.db Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\fsr.log Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\fsrtmp.log Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\tmp.edb Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows Live Contacts\iron_potato@juno.com\real\members.stg Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows Live Contacts\iron_potato@juno.com\shadow\members.stg Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\History\History.IE5\MSHist012006120920061210\index.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF3AEA.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF7395.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF73B8.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DFA7CA.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DFAB22.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DFFF59.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\QUVF1WN7\14[1].htm Object is locked skipped
C:\Documents and Settings\Chris\ntuser.dat Object is locked skipped
C:\Documents and Settings\Chris\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Katie Joe\Local Settings\Temp\AntiPhishing\FDE76B9D-4657-4B28-AE87-04EFD23D4EB6.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Ruth\Local Settings\Temp\AntiPhishing\FDE76B9D-4657-4B28-AE87-04EFD23D4EB6.dat Object is locked skipped
C:\Program Files\InstallShield Installation Information\{3D9231F6-A287-4222-9EBC-519BB206F590}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{7C32C567-DC0F-4C80-B06C-7873850A2E06}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{7D268154-7A31-40F2-9779-7A250914BB39}\setup.ilg Object is locked skipped
C:\Program Files\World of Warcraft\Logs\gx.log Object is locked skipped
C:\Program Files\World of Warcraft\Logs\Sound.log Object is locked skipped C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP10\A0000689.EXE Infected: Backdoor.Win32.Landis.c skipped C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP10\A0000690.EXE Infected: Trojan-Proxy.Win32.Ranky.bp skipped
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP18\change.log Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\kb824141.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141_RTM$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141_RTM$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141_RTM$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\kb828035.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035_RTM$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035_RTM$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\dxmasf.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\sfcfiles.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ314862$\qmgr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ314862$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ314862$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00003 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00005 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00008 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00009 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00010 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00011 Object is locked skipped
C:\WINDOWS\$NtUninstallQ328940$\reg00003 Object is locked skipped
C:\WINDOWS\Debug\oakley.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\DELL.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\Temp\WGANotify.settings Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.msn.mymsn.btn upgrade status Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn feed 0 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn feed 1 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn feed 3 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn upgrade status Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 0 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 1 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 2 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 3 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 4 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 5 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 6 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 7 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn upgrade status Object is locked skipped
C:\WINDOWS\Temp\ZLT00b8d.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT00b94.TMP Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Upon clicking the link my computer claims that my security settings will not allow me to download the file... I know my settings pretty well.. that is not true.. how to fix?
Thank you that worked just fine. Upon trying to install the service pack though i am directed to the microsoft update page, at which point i installed service pack 1 (there was no letters to choose from)
New logfile from MY acount:
Logfile of HijackThis v1.99.1
Scan saved at 8:00:48 AM, on 12/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
That log is from my acount I will post logs from my mother's and sisters acount. After the service pack windows still "launches" MUCH slower than before windows was re-installed. Also after service pack i am un-aware if we are still experiancing a black screen upon logout of my mother's acount. It was my assumtion that the cause was one of three things:
A file was not installed properly or was damaged when windows was re-installed.
Some feture my mom was acsessing on her websites was not supported fully or was exploitable.
Some of the pre-planned scans on the computer were trying to launch on my acount while she tried to log off causing some bizzare form of gridlock.
I have logged in and out of my mother's acount numerous times and it appears to only blackscreen after she acsesses her e-mail acount on Netscape.
I have not had any problems with my acount so far but i typicaly kept mine very clean.
MSN continues to have the DLL file error long after having replaced it. I have re-done the effect several times with the file you gave me. I am prompted to replace it i click yes and reboot
MSN continues having the error. I've even tried deleting the file and then puting in the new one and rebooting. The error continues.
Log from Ruth:
Logfile of HijackThis v1.99.1
Scan saved at 4:18:23 PM, on 12/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Fully updated, still getting a black screen and VERY slow logout. The windows station takes about 10min to logout, it goes through logging out and saving settings very slowly, then when it should switch to the acounts page it goes black and never refreshes. Suspected culperates are the programs you had me install. Upon further inspection AVG free's resident shield was on (not the spyware one you had me turn off) It is possible AVG was trying to run scans of some sort and that slowed the computer correct?
Third acount log:
Logfile of HijackThis v1.99.1
Scan saved at 10:34:52 PM, on 12/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Fully updated, still getting a black screen and VERY slow logout. The windows station takes about 10min to logout, it goes through logging out and saving settings very slowly, then when it should switch to the acounts page it goes black and never refreshes. Suspected culperates are the programs you had me install. Upon further inspection AVG free's resident shield was on (not the spyware one you had me turn off) It is possible AVG was trying to run scans of some sort and that slowed the computer correct?
Make sure AVG is not set to scan on ALL accounts, especially at the same time. That will slow things down. Also, disable AVG's resident shield and log out/switch user and see if that helps
You can delete the following, if you still have them.
Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
These entries are optional. Removing them will help speed up the boot time... O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
Remove this entry. The file is associated with WindowsBlinds but I don't see that on your computer and the entry looks a bit strange... O20 - AppInit_DLLs: ,wbsys.dll
- Close ALL open windows(especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
Make sure AVG is not set to scan on ALL accounts, especially at the same time. That will slow things down. Also, disable AVG's resident shield and log out/switch user and see if that helps
You can delete the following, if you still have them.
Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
These entries are optional. Removing them will help speed up the boot time... O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
Remove this entry. The file is associated with WindowsBlinds but I don't see that on your computer and the entry looks a bit strange... O20 - AppInit_DLLs: ,wbsys.dll
- Close ALL open windows(especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
Reboot and post a new log.
Got an error upon trying to remove it:
An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: ,wbsys.dll)
Error #5 - Invalid procedure call or argument
Please email me at merijn@spywareinfo.com, reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible
Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1
This message has been copied to your clipboard.
Click OK to continue the rest of the scan.
It said what "it" was in the error i assumed you knew. Sorry i was sort of in a hurry that night.
New log:
Logfile of HijackThis v1.99.1
Scan saved at 4:03:45 PM, on 12/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
If you can, please post a new uninstall list and HijackThis log.
I'll post the new instructions for you, so when you have time you can carry on with them.
Alright the new log and such will go in this post (i'm assuming you want it from the third acount.)
On another note, found this today:
C:\Documents and Settings\Chris\Desktop\OiUninstaller.exe=>(NSIS o)=>zlib_nsis0002 is infected with Trojan.Purityad.BP
what to do?
In responce to post edit
Still getting a blackscreen on logout on Ruth's acount. I believe it is somehow assosiated with her e-mail. (I turned off zone alarms e-mail watch thing as an experiment, still got a blackscreen, so that is not the cause.)
Edit (further elaboration): When upon pressing logout and choosing logout from the two options. The propt window will disapear(as normal). Programs will then slowly close one by one. Untill it stops entirely(or appears to). Upon trying to open anything you get a "unable to launch blah.exe becuase the windows station is shutting down." However the desktop icons will NOT disapear (as normal) and the windows station will take a very long time to shutdown, there are no error messages, nothing. Untill after about a min the icons will blink and then disapear, as will the start bar. It will then appear to be logging out "Windows XP logging off....." This window will show for approx 3min, then it will say "Windows XP saving your settings....." again, about 3 min. The screen will then go black as though switching to the users screen. But the users screen will never come up. (once thinking it was just slow i allowed it to sit for half an hour with no results, upon further testing ive got to an hour and a half max on the black screen.. at which point i gave up and rebooted)
It would be my assumtion that some virus or program is fighting windows from shutting it down.
We've been having blackscreen since shortly after windows was re-installed, which would have been the same day you had me install several anti-virus programs as well. I'm wondering if one of them isn't somehow the cause.
However, it is only when my mom is on the acount that it blackscreens.
she checks her e-mail
and plays solitaire/freecell
Comments
Logfile of HijackThis v1.99.1
Scan saved at 7:31:05 AM, on 12/5/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Katie Joe\Application Data\M?crosoft.NET\?ti2evxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Documents and Settings\Katie Joe\Desktop\Temporary Repair Folder\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: (no name) - {C1E6FA5D-3399-4C3C-BF5D-3776143554C9} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - {83CBCA29-1EA9-7C78-926D-0E5B270D79FB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [qrfk] C:\PROGRA~1\COMMON~1\qrfk\qrfkm.exe
O4 - HKCU\..\Run: [Aida] "C:\WINDOWS\system32\DOBE~1\lsass.exe" -vt yazb
O4 - HKCU\..\Run: [Xvu] C:\Documents and Settings\Katie Joe\Application Data\M?crosoft.NET\?ti2evxx.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\Regclean.exe" -startminimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?e0c34256ac964a628ab403ed379cd285
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?e0c34256ac964a628ab403ed379cd285
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Uninstall log from Katie's acount:
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
AlienGUIse
ArcSoft Funhouse
ArcSoft PhotoImpression
AVG Anti-Spyware 7.5
AVG Free Edition
BroadJump Client Foundation
Dell Solution Center
DivX Player
DivX Pro Codec Adware
Form Fill (Windows Live Toolbar)
HijackThis 1.99.1
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
hp psc 1200 series
In A Flash 3
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
iPod for Windows 2005-09-23
iTunes
J2SE Runtime Environment 5.0 Update 10
Juno
Kaspersky Online Scanner
Learn2 Player (Uninstall Only)
Logitech MouseWare 9.79
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Flash MX 2004
Macromedia Shockwave Player
MBSS Gravity Wells 2.0
Messenger Plus! Live & Sponsor
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2002
Microsoft Picture It! Photo 2002
Microsoft Streets and Trips 2002
Microsoft Word 2002
Microsoft Works 2002 Setup Launcher
Microsoft Works 6.0
Microsoft Works Suite Add-in for Microsoft Word
MSN Music Assistant
Netscape (7.02)
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
OneCare Advisor (Windows Live Toolbar)
Pop-Up Stopper Free Edition
QuickTime
RealPlayer Basic
Rhapsody Player Engine
RollerCoaster Tycoon 2 Triple Thrill Pack
Sabrina
Samsung Media Studio
Samsung Multimedia Studio
SBC Self Support Tool
SBC Yahoo! Applications
Security Update for Step By Step Interactive Training (KB898458)
Shockwave
Skype 2.5
Smart Menus (Windows Live Toolbar)
SpywareBlaster v3.5.1
Starcraft
StarCraft X-tra Editor Version 2.5
StarForge
StealthBot v2.2R4 (remove only)
StealthBot v2.4 (remove only)
StealthBot v2.4R3 (remove only)
StealthBot v2.5 (remove only)
StealthBot v2.6 Revision 3 (remove only)
Tabbed Browsing (Windows Live Toolbar)
TeamSpeak 2 RC2
TeamSpeak 2 Server RC2
The Sims Unleashed
Theme Manager
UltimateBot
Visual IP InSight(SBC)
ViviCam 3350
WD Diagnostics
WinBolo 1.14
Windows Genuine Advantage v1.3.0254.0
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB828741
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB835732
Windows XP Hotfix - KB842773
Windows XP Hotfix (SP1) [See Q329048 for more information]
Windows XP Hotfix (SP1) [See Q329390 for more information]
Windows XP Hotfix (SP1) [See Q329441 for more information]
Windows XP Hotfix (SP1) [See Q329834 for more information]
Windows XP Hotfix (SP1) Q329170
Windows XP Hotfix (SP1) Q810577
Windows XP Hotfix (SP1) Q810833
Windows XP Hotfix (SP1) Q815021
Windows XP Hotfix (SP1) Q817606
Windows XP Hotfix (SP2) [See Q329115 for more information]
WinRAR archiver
World of Warcraft
World of Warcraft Desktop
Xfire (remove only)
ZoneAlarm
Let's fix Ruth's acount first since we are already on that i will need a mirror for the tool. After that we can fix Katie's if there are any problems.
From Add/Remove programs, remove the following:
Messenger Plus! Live & Sponsor <-- follow the instructions like you did previously
Do you know what StealthBot is? If not, remove it. What about UltimateBot?
_______________________________
Please Download MsnVirRem.exe to your desktop from the following mirror.
- First close any other programs you have running as this will require a reboot
- Double click MsnVirRem.exe to run it
- Once open, click the button labeled "Search and Destroy"
- When scanning is finished, you will be prompted to reboot only if infected. Click OK
- Now click the "REBOOT" Button.
- After the Reboot, you WILL receive file not found errors (usually 4) please acknowledge them and continue.
- A Message should popup from MsnVirRem if not, double click the program again and it will finish
Please Post the contents of C:\msnvirrem.log along with a fresh HijackThis log<<Your computer will now be scanned for Infected Files>>
Upon uninstalling MSN plus it claimed that the sponsor program was damaged by a third party and msn plus would need to be re-installed to completely remove the sponsor. MSN plus was removed with no prompt for the sponsor program.
MsnVirRem Log by Skate_Punk_21
Fix running from: C:\Documents and Settings\Ruth\Desktop\Temporary Repair Folder
12/5/2006
10:09:25 PM
---Infection Files Found---
C:\Documents and Settings\Ruth\Start Menu\Programs\Startup\csrss.lnk
Rebooting...
Fixing Registry Permissions...
Editing Registry...
Fixing Host File...
**Fix Complete!**
Logfile of HijackThis v1.99.1
Scan saved at 10:18:42 PM, on 12/5/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\WgaTray.exe
C:\Documents and Settings\Ruth\Desktop\Temporary Repair Folder\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/firefox
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKCU\..\Run: [32web] C:\DOCUME~1\Ruth\APPLIC~1\MP3AUDIO\Window open.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [taskman] C:\WINDOWS\System32\taskman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: MsnVirRem.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?c8b6bc6a92584f31936605e3a5bf2ee6
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?c8b6bc6a92584f31936605e3a5bf2ee6
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O15 - Trusted Zone: http://www.battleforums.com
O15 - Trusted Zone: http://www.freewebs.com
O15 - Trusted Zone: http://clanhunter.proboards24.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\5.bin\mwsoemon.exe
O4 - HKCU\..\Run: [32web] C:\DOCUME~1\Ruth\APPLIC~1\MP3AUDIO\Window open.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
O15 - Trusted Zone: http://www.freewebs.com
- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
Next, find and delete the following in RED
C:\Documents and Settings\Ruth\Application Data\MP3AUDIO
C:\Program Files\MyWebSearch
__________________________
I'd like you to scan a file to find out what it maybe:
- Go to VirusTotal
- Copy and paste the following file path into the Search Box at the top of the page:
[*]Click on the Send buttonC:\WINDOWS\System32\taskman.exe
[*]Please post the results in your next reply, along with a new HijackThis log
Virus scan result:
Logfile of HijackThis v1.99.1
Scan saved at 9:27:37 PM, on 12/6/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\System32\WgaTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ruth\Desktop\Temporary Repair Folder\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/firefox
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [taskman] C:\WINDOWS\System32\taskman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?c8b6bc6a92584f31936605e3a5bf2ee6
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?c8b6bc6a92584f31936605e3a5bf2ee6
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O15 - Trusted Zone: http://www.battleforums.com
O15 - Trusted Zone: http://clanhunter.proboards24.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
upon googling taskman.exe it appears that it might be a e-mail worm.
I'm not sure whats causing the Blackscreen. Try this:
Go to Start --> Control Panel --> Display
Click on Desktop --> Customise Desktop --> click the Web tab
In the box under Web pages look for a checkbox named Security. If found select it and click Delete.
This log is clean. You can post a log from another account.
Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
R3 - URLSearchHook: (no name) - {C1E6FA5D-3399-4C3C-BF5D-3776143554C9} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - {83CBCA29-1EA9-7C78-926D-0E5B270D79FB} - (no file)
O4 - HKCU\..\Run: [qrfk] C:\PROGRA~1\COMMON~1\qrfk\qrfkm.exe
O4 - HKCU\..\Run: [Aida] "C:\WINDOWS\system32\DOBE~1\lsass.exe" -vt yazb
O4 - HKCU\..\Run: [Xvu] C:\Documents and Settings\Katie Joe\Application Data\M?crosoft.NET\?ti2evxx.exe
- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
Find and delete the following Folders in RED, if present:
C:\Program Files\Common Files\qrfk
C:\WINDOWS\system32\DOBE~1
Find and delete the following Files in RED, if present:
C:\Documents and Settings\Katie Joe\Application Data\M?crosoft.NET\?ti2evxx.exe
Reboot and post a new HijackThis log
(instructions are printed ill get on her acount as soon as i can)
New logfile:
Logfile of HijackThis v1.99.1
Scan saved at 11:26:37 PM, on 12/9/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Katie Joe\Application Data\M?crosoft.NET\?ti2evxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Documents and Settings\Katie Joe\Desktop\Temporary Repair Folder\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\Regclean.exe" -startminimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?e0c34256ac964a628ab403ed379cd285
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?e0c34256ac964a628ab403ed379cd285
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Pretty sure Svchost should NOT be running 5 times
In other news of my computer!
Virus Scan (no you didn't ask for it but here is a fresh one, and you guessed it, still infected.)
KASPERSKY ONLINE SCANNER REPORT
Saturday, December 09, 2006 10:38:39 AM
Operating System: Microsoft Windows XP Home Edition, (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 9/12/2006
Kaspersky Anti-Virus database records: 239472
Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
Scan Statistics:
Total number of scanned objects: 126734
Number of viruses found: 3
Number of infected objects: 3 / 0
Number of suspicious objects: 0
Duration of the scan process: 02:23:02
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Chris\.housecall6.6\Quarantine\b.exe.bac_a03308 Infected: Backdoor.Win32.EggDrop.v skipped
C:\Documents and Settings\Chris\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Logs\Dfsr.log Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\pending.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\dfsr.db Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\fsr.log Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\fsrtmp.log Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Messenger\iron_potato@juno.com\SharingMetadata\Working\database_9E60_D835_60D8_163D\tmp.edb Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows Live Contacts\iron_potato@juno.com\real\members.stg Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows Live Contacts\iron_potato@juno.com\shadow\members.stg Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\History\History.IE5\MSHist012006120920061210\index.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF3AEA.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF7395.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF73B8.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DFA7CA.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DFAB22.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DFFF59.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\QUVF1WN7\14[1].htm Object is locked skipped
C:\Documents and Settings\Chris\ntuser.dat Object is locked skipped
C:\Documents and Settings\Chris\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Katie Joe\Local Settings\Temp\AntiPhishing\FDE76B9D-4657-4B28-AE87-04EFD23D4EB6.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Ruth\Local Settings\Temp\AntiPhishing\FDE76B9D-4657-4B28-AE87-04EFD23D4EB6.dat Object is locked skipped
C:\Program Files\InstallShield Installation Information\{3D9231F6-A287-4222-9EBC-519BB206F590}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{7C32C567-DC0F-4C80-B06C-7873850A2E06}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{7D268154-7A31-40F2-9779-7A250914BB39}\setup.ilg Object is locked skipped
C:\Program Files\World of Warcraft\Logs\gx.log Object is locked skipped
C:\Program Files\World of Warcraft\Logs\Sound.log Object is locked skipped
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP10\A0000689.EXE Infected: Backdoor.Win32.Landis.c skipped
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP10\A0000690.EXE Infected: Trojan-Proxy.Win32.Ranky.bp skipped
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP18\change.log Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\kb824141.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141_RTM$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141_RTM$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141_RTM$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\kb828035.cat Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035_RTM$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035_RTM$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\dxmasf.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\sfcfiles.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ309521$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ314862$\qmgr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ314862$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ314862$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00003 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00005 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00008 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00009 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00010 Object is locked skipped
C:\WINDOWS\$NtUninstallQ323172$\reg00011 Object is locked skipped
C:\WINDOWS\$NtUninstallQ328940$\reg00003 Object is locked skipped
C:\WINDOWS\Debug\oakley.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\DELL.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\Temp\WGANotify.settings Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.msn.mymsn.btn upgrade status Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn feed 0 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn feed 1 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn feed 3 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.addbtn.btn upgrade status Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 0 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 1 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 2 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 3 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 4 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 5 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 6 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn feed 7 Object is locked skipped
C:\WINDOWS\Temp\WLTB Custom Button Feeds\microsoft.windowslive.news.btn upgrade status Object is locked skipped
C:\WINDOWS\Temp\ZLT00b8d.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT00b94.TMP Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.
Funny part is AVG says im clean
That is in quarantine so its not active. You can empty that folder if you want.
Those are in your System Restore. We will clean them out later.
__________________________
Please do the following...
Download and run the OiUninstaller uninstaller:
http://www.outerinfo.com/OiUninstaller.exe
Tutorial for the uninstaller if needed
__________________________
Now, before we do anything else I want you to download SP1a.
Click here: http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
Apply the update, reboot your computer, and post a fresh Hijack This log.
Upon clicking the link my computer claims that my security settings will not allow me to download the file... I know my settings pretty well.. that is not true.. how to fix?
http://www.outerinfo.com/howto.html
...follow the instructions shown
New logfile from MY acount:
Logfile of HijackThis v1.99.1
Scan saved at 8:00:48 AM, on 12/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Chris\Desktop\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?eaa9cb3391864ed381c343b48bd4c511
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?eaa9cb3391864ed381c343b48bd4c511
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Are there anymore? How is the computer?
That log is from my acount I will post logs from my mother's and sisters acount. After the service pack windows still "launches" MUCH slower than before windows was re-installed. Also after service pack i am un-aware if we are still experiancing a black screen upon logout of my mother's acount. It was my assumtion that the cause was one of three things:
I have logged in and out of my mother's acount numerous times and it appears to only blackscreen after she acsesses her e-mail acount on Netscape.
I have not had any problems with my acount so far but i typicaly kept mine very clean.
MSN continues to have the DLL file error long after having replaced it. I have re-done the effect several times with the file you gave me. I am prompted to replace it i click yes and reboot
MSN continues having the error. I've even tried deleting the file and then puting in the new one and rebooting. The error continues.
Log from Ruth:
Logfile of HijackThis v1.99.1
Scan saved at 4:18:23 PM, on 12/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Samsung\Samsung Media Studio\SNN_MainFrameWork.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Documents and Settings\Ruth\Desktop\Temporary Repair Folder\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/firefox
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [taskman] C:\WINDOWS\System32\taskman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?c8b6bc6a92584f31936605e3a5bf2ee6
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?c8b6bc6a92584f31936605e3a5bf2ee6
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O15 - Trusted Zone: http://www.battleforums.com
O15 - Trusted Zone: http://clanhunter.proboards24.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
When will it be ok for me to install Service pack 2?
Also it appears the DLL error is fixed now.. dont know why.
The HijackThis log is clean. You can install SP2 now.
Third acount log:
Logfile of HijackThis v1.99.1
Scan saved at 10:34:52 PM, on 12/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Documents and Settings\Katie Joe\Desktop\Temporary Repair Folder\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\Regclean.exe" -startminimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?e0c34256ac964a628ab403ed379cd285
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?e0c34256ac964a628ab403ed379cd285
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,wbsys.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
You can delete the following, if you still have them.
W32.Bropia Removal Tool
NoLop
FindLop
ComboFix
MsnVirRem.exe
OiUninstaller
Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
These entries are optional. Removing them will help speed up the boot time...
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
Remove this entry. The file is associated with WindowsBlinds but I don't see that on your computer and the entry looks a bit strange...
O20 - AppInit_DLLs: ,wbsys.dll
- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
Reboot and post a new log.
Post a new log please.
New log:
Logfile of HijackThis v1.99.1
Scan saved at 4:03:45 PM, on 12/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Documents and Settings\Katie Joe\Desktop\Temporary Repair Folder\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\Regclean.exe" -startminimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?e0c34256ac964a628ab403ed379cd285
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?e0c34256ac964a628ab403ed379cd285
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_10650.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Let me know how things are please.
Alright the new log and such will go in this post (i'm assuming you want it from the third acount.)
On another note, found this today: what to do?
In responce to post edit
Still getting a blackscreen on logout on Ruth's acount. I believe it is somehow assosiated with her e-mail. (I turned off zone alarms e-mail watch thing as an experiment, still got a blackscreen, so that is not the cause.)
Edit (further elaboration): When upon pressing logout and choosing logout from the two options. The propt window will disapear(as normal). Programs will then slowly close one by one. Untill it stops entirely(or appears to). Upon trying to open anything you get a "unable to launch blah.exe becuase the windows station is shutting down." However the desktop icons will NOT disapear (as normal) and the windows station will take a very long time to shutdown, there are no error messages, nothing. Untill after about a min the icons will blink and then disapear, as will the start bar. It will then appear to be logging out "Windows XP logging off....." This window will show for approx 3min, then it will say "Windows XP saving your settings....." again, about 3 min. The screen will then go black as though switching to the users screen. But the users screen will never come up. (once thinking it was just slow i allowed it to sit for half an hour with no results, upon further testing ive got to an hour and a half max on the black screen.. at which point i gave up and rebooted)
It would be my assumtion that some virus or program is fighting windows from shutting it down.
That file is not malicious. It is a tool to remove an infection you had on the computer. You can delete it now.
However, it is only when my mom is on the acount that it blackscreens.
she checks her e-mail
and plays solitaire/freecell
nothing dangerous...