ThinkPad support/warranty praise
So the CD-RW/DVD drive on my one year old ThinkPad stopped working yesterday. The drive showed up, but no media detected in My Computer or in Disk Management. I have two years left on the standard warranty.
Called Lenovo at 2:00 P.M. yesterday. There was a new drive on my front step at 11:00 this morning. Not bad.
Called Lenovo at 2:00 P.M. yesterday. There was a new drive on my front step at 11:00 this morning. Not bad.
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I guess they're slipping though; the time my DVD drive went south I called them at around 1:30 PM and the drive was there at 9:00 AM the following morning .
-drasnor
'guess I'd call that an indictment.
I can tell you from experience, eMachines support is absolutely fug awful. They pretty much tell you they don't care.