browser problem

Unknown

i have had my laptop about 1 month and have just noticed this problem, if im searching for anything that contains any hint of adult material my browser just suddenly shuts without any warning, this happens in internet explorer and firefox, even if you type in something like 'girls' or 'pics' it happens! i dont know much about computers at all so i dont have a clue what is wrong! if anybody can help me it would be much appreciated :smiles:

Kentigern

Welcome to Short Media bruce

Not knowing your age group - could this possibly be parental control ?

Pterocarpous

bruce wrote:

i have had my laptop about 1 month and have just noticed this problem, if im searching for anything that contains any hint of adult material my browser just suddenly shuts without any warning, this happens in internet explorer and firefox, even if you type in something like 'girls' or 'pics' it happens! i dont know much about computers at all so i dont have a clue what is wrong! if anybody can help me it would be much appreciated :smiles:

Hello bruce. Welcome to Short Media!

It sounds as though you have a malware issue. To that end, I've requested that this thread be moved to our Spyware & Virus Removal forum. There are experts in the field of malware removal there to help you.

Good Luck!

Leonardo

Bruce, sounds indeed like your computer is infested with the nasties. Please read this for instructions on how to prepare your computer for examination (online) by one of our volunteers.

bruce

i followed the instructions and here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 14:42:46, on 08/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
C:\Program Files\rnamfler\naofsvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application

Launcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\rnamfler\naomf.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak

Software Updater.exe
C:\WINDOWS\system32\wuauclt.exe
c:\program files\rnamfler\radprcmp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone

Monitor\epmworker.exe
C:\Program Files\Common Files\Symantec Shared\Security

Console\NSCSRVCE.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.google.co.uk/
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

- C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) -

{22BF413B-C6D2-4d91-82A9-A0F997BA588C} -

C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} -

C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 -

{9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common

Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} -

C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 -

{0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common

Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B}

- C:\Program Files\Norton Internet Security\Norton

AntiVirus\NavShExt.dll
O3 - Toolbar: Starware316 - {9FB3908C-6565-4CB0-95F8-E9F85258723C} -

C:\Program Files\Starware316\bin\Starware316.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut]

CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program

Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program

Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program

Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program

Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix

Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [Keyboard Manager Utility] "C:\Program Files\Keyboard

Manager\Manager Utility\KeyboardManager.exe" /lang en /H
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe

bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program

Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony

Ericsson\Mobile2\Application Launcher\Application Launcher.exe"

/startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client

Foundation\CFD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_08\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [My Web Search Bar] rundll32

C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [wrna3ls] C:\Program Files\rnamfler\naomf.exe
O4 - HKLM\..\Run: [Outpost Firewall] "C:\Program Files\Agnitum\Outpost

Firewall 1.0\outpost.exe" /waitservice
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition

Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program

Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe"

/nosplash /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program

Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program

Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software

Updater.exe
O8 - Extra context menu item: &Search -

http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} -

C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object)

-

http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {84B7AC1D-9AD1-474F-B6B0-FE1641DBFDFA} (ScanFile.FileScan) -

http://www.contentpurity.com/xp/ScanFilexp.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler

(AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir

PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) -

AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition

Classic\avguard.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation

- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation

(ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet

Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation

- C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program

Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology

Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel

Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel

Corporation - C:\Program Files\Intel\Intel Matrix Storage

Manager\iaantmon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman

Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton Internet Security\Norton

AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\Security

Console\NSCSRVCE.EXE
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum -

C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
O23 - Service: RdnaoFlSvc - Unknown owner - C:\Program

Files\rnamfler\naofsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) -

Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) -

Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation -

C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


this is the activescan log:


Incident Status Location

Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.112.2o7.net/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.247realmedia.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.2o7.net/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.adtech.de/]
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.adultfriendfinder.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.bravenet.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.bs.serving-sys.com/]
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.burstnet.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.com.com/]
Spyware:Cookie/Kazaa Networks Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.desktop.kazaa.com/]
Spyware:Cookie/Screensavers Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.i.screensavers.com/]
Spyware:Cookie/OfferOptimizer Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.offeroptimizer.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.overture.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.perf.overture.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.questionmarket.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/onestat.com Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.stat.onestat.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Vicki\Cookies\vicki@tribalfusion[1].txt
Potentially unwanted tool:Application/Need2Find Not disinfected C:\Program Files\Need2Find\bar\1.bin\N2PLUGIN.DLL
Potentially unwanted tool:Application/Need2Find Not disinfected C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL
Potentially unwanted tool:Application/Need2Find Not disinfected C:\Program Files\Need2Find\bar\1.bin\NPND2FN.DLL
Adware:Adware/Comet Not disinfected C:\Program Files\Starware316\bin\Starware316.dll
Potentially unwanted tool:Application/FunWeb Not disinfected C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.0.15.inf
Potentially unwanted tool:application/bestoffer Not disinfected C:\WINDOWS\smdat32m.sys
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\WINDOWS\system32\f3PSSavr.scr
Potentially unwanted tool:Application/P2PNetworking Not disinfected C:\WINDOWS\system32\P2P Networking v126.cpl


Any help would be great, thanks

jmoney3457

hi bruce please do this..Download ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

then, First download AVG anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

1. Once you have downloaded AVG anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
2. Once the setup is complete you will need run AVG and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
   • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
   • Select "Automatically generate report after every scan"
   • Un-Select "Only if threats were found"

Close AVG anti-spyware, Do Not run a scan just yet, we will shortly.

1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
   IMPORTANT: Do not open any other windows or programs while AVG is scanning, it may interfere with the scanning process
2. Lauch AVG-anti-spyware by double-clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG will now begin the scanning process, be patient this may take a little time.
   Once the scan is complete do the following:
5. If you have any infections you will prompted, then select "Apply all actions"
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
8. Close AVG and reboot your system back into Normal Mode and post the results of the AVG report scan.

bruce

hi , i done the scan and here is the report, i also done another hjt after it and her are both reports:
(sorry for taking so long to reply, my browser wont let me read my own posts so i couldnt post it from my own laptop, im having to use the computers at my uni)

avg scan:

---

AVG Anti-Spyware - Scan Report

---

+ Created at: 16:46:42 16/01/2007 + Scan result: C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP13\A0002491.dll -> Adware.Altnet : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP13\A0002492.dll -> Adware.Altnet : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP13\A0002493.exe -> Adware.Altnet : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP13\A0002494.dll -> Adware.Altnet : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP13\A0002495.dll -> Adware.Altnet : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP13\A0002496.dll -> Adware.Altnet : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP13\A0002497.dll -> Adware.Altnet : Cleaned with backup (quarantined). C:\Program Files\Screensavers.com\SSSInst\bin\SSSInst.dll -> Adware.Comet : Cleaned with backup (quarantined). C:\Program Files\Starware316\bin\Starware316.dll -> Adware.Comet : Cleaned with backup (quarantined). C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL -> Adware.IESearch : Cleaned with backup (quarantined). C:\WINDOWS\system32\P2P Networking v126.cpl -> Adware.P2PNet : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP14\A0002599.dll -> Adware.RXBar : Cleaned with backup (quarantined). C:\System Volume Information\_restore{A5F779F7-F7A5-44A5-88CC-084C6BB92F78}\RP14\A0002600.dll -> Adware.RXToolbar : Cleaned with backup (quarantined). HKU\S-1-5-21-3858724333-1265243038-3157781715-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{59879FA4-4790-461C-A1CC-4EC4DE4CA483} -> Adware.RXToolbar : Cleaned with backup (quarantined). :mozilla.7:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.247realmedia : Cleaned. :mozilla.8:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.247realmedia : Cleaned. :mozilla.10:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.11:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.12:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.13:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.14:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.15:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.246:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.68:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.6:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.9:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.26:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.27:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.28:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.29:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.44:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Adtech : Cleaned. :mozilla.45:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Adtech : Cleaned. :mozilla.103:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned. :mozilla.106:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Com : Cleaned. :mozilla.107:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Com : Cleaned. :mozilla.108:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Com : Cleaned. :mozilla.109:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Com : Cleaned. :mozilla.110:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Com : Cleaned. :mozilla.475:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Com : Cleaned. :mozilla.30:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned. :mozilla.31:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned. :mozilla.436:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned. :mozilla.437:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned. :mozilla.438:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned. :mozilla.269:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Need2find : Cleaned. :mozilla.270:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Need2find : Cleaned. :mozilla.359:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Onestat : Cleaned. :mozilla.360:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Onestat : Cleaned. :mozilla.476:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Onestat : Cleaned. :mozilla.284:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Overture : Cleaned. :mozilla.285:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Overture : Cleaned. :mozilla.286:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Overture : Cleaned. :mozilla.290:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Overture : Cleaned. :mozilla.37:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.38:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.39:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.40:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.297:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned. :mozilla.298:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned. :mozilla.299:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned. :mozilla.101:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.345:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.346:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.347:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.348:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.349:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.388:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned. :mozilla.389:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned. :mozilla.390:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned. :mozilla.362:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.363:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.372:C:\Documents and Settings\Vicki\Application Data\Mozilla\Firefox\Profiles\w4784v09.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned. ::Report end



Hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 16:58:08, on 16/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
C:\Program Files\rnamfler\naofsvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\rnamfler\naomf.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\rnamfler\radprcmp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Starware316 - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - C:\Program Files\Starware316\bin\Starware316.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [Keyboard Manager Utility] "C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe" /lang en /H
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [wrna3ls] C:\Program Files\rnamfler\naomf.exe
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe /waitservice
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {84B7AC1D-9AD1-474F-B6B0-FE1641DBFDFA} (ScanFile.FileScan) - http://www.contentpurity.com/xp/ScanFilexp.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum - C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
O23 - Service: RdnaoFlSvc - Unknown owner - C:\Program Files\rnamfler\naofsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thankyou

jmoney3457

no wonder your IE doesn't work you had quite a few nasty malware toolbars that will most certainly crash your brower, lets continue!..Please run the BitDefender online scan from here; http://www.bitdefender.com/scan8/ie.html
You will need to allow an active x install for the scan to run.
Leave the scanning options at default and press "click here to scan"
When finished scanning, click on "click here to export the scan report"
Save it to your desktop, at "file name" type in "bdscan" then click save.
Please zip the bdscan.html file then attach the it to your next post along with a new hijackthis log

bruce

hi,
here is the new hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 14:29:33, on 19/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
C:\Program Files\rnamfler\naofsvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\rnamfler\naomf.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
c:\program files\rnamfler\radprcmp.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Starware316 - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - C:\Program Files\Starware316\bin\Starware316.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [Keyboard Manager Utility] "C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe" /lang en /H
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [wrna3ls] C:\Program Files\rnamfler\naomf.exe
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe /waitservice
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {84B7AC1D-9AD1-474F-B6B0-FE1641DBFDFA} (ScanFile.FileScan) - http://www.contentpurity.com/xp/ScanFilexp.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum - C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
O23 - Service: RdnaoFlSvc - Unknown owner - C:\Program Files\rnamfler\naofsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


have attached the scan aswell

jmoney3457

open hijackthis click do a system scan only and put a check next to the following entries R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL (file missing)
O3 - Toolbar: Starware316 - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - C:\Program Files\Starware316\bin\Starware316.dll (file missing)
O18 - Filter: text/html - (no CLSID) - (no file)
now close ALL open windows except HJT and click fix checked reboot and post new hjt log
then, find the following folders and delete them:
C:\Program Files\Starware316<<this folder
C:\Program Files\Need2Find<<this folder then reboot after deleting the above folders

Now, I need to see another log from HijackThis.

• Run Hijackthis.
• Click on Open the Misc Tools section.
• Next click on Open uninstall manager.
• Press the Save list button.
• Save the file to your desktop, with the default name of uninstall_list
• Copy & Paste the entire contents of that file in your in your next post.

please return with new HJT log, uninstall list and how deleting the folders went

bruce

hi,
here is the new hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 17:22:56, on 23/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
C:\Program Files\rnamfler\naofsvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\rnamfler\naomf.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\rnamfler\radprcmp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Starware316 - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - C:\Program Files\Starware316\bin\Starware316.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [Keyboard Manager Utility] "C:\Program Files\Keyboard Manager\Manager Utility\KeyboardManager.exe" /lang en /H
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [workflow] D:\installs\workflow.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [wrna3ls] C:\Program Files\rnamfler\naomf.exe
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe /waitservice
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {84B7AC1D-9AD1-474F-B6B0-FE1641DBFDFA} (ScanFile.FileScan) - http://www.contentpurity.com/xp/ScanFilexp.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum - C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
O23 - Service: RdnaoFlSvc - Unknown owner - C:\Program Files\rnamfler\naofsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

and the unistall list:

4oD
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Agnitum Outpost Firewall 1.0
Apple Software Update
AVG Anti-Spyware 7.5
Avira AntiVir PersonalEdition Classic
Bluetooth Stack for Windows
BroadJump Client Foundation
CardRd81
CC_ccProxyExt
ccCommon
ccPxyCore
CCScore
Conexant HD Audio
CR2
Creative MediaSource
Creative MuVo C100 Media Explorer
Cypress USB Mass Storage Driver Installation
Disc2Phone
DivX
DivX Converter
DivX Converter
DivX Player
ESSBrwr
ESSCDBK
ESScore
ESSCT
ESSEMAIL
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
ESSTUTOR
essvatgt
essvcpt
ESSvpaht
ESSvpot
Happy Feet Screen Saver
High Definition Audio Driver Package - KB888111
Hijackthis 1.99.1
HijackThis 1.99.1
HLPIndex
HLPPDOCK
HLPSFO
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB895953)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB910728)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB914906)
Hotfix for Windows XP (KB915865)
Intel Matrix Storage Manager
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
IrfanView (remove only)
iTunes
J2SE Runtime Environment 5.0 Update 8
Kaspersky Online Scanner
Keyboard Manager Utility
Kodak EasyShare software
KSU
LimeWire 4.12.6
LiveUpdate 3.0 (Symantec Corporation)
mCore
mDriver
mDrWiFi
mEoU
mHelp
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Works
mIWA
mLogView
mMHouse
Mozilla Firefox (2.0.0.1)
mPfMgr
mPfWiz
mProSafe
MSRedist
MSXML 4.0 SP2 (KB927978)
MuVo Driver
mWlsSafe
mXML
mZConfig
Napster
Need2Find Bar
Norton AntiSpam
Norton AntiSpam
Norton AntiVirus 2006
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security 2006 (Symantec Corporation)
Norton Protection Center
Norton WMI Update
Norton WMI Update
Notifier
OCA Client history tool install
OfotoXMI
OTtBP
OTtBPSDK
Panda ActiveScan
Power2Go 4.0
PowerDVD
QuickTime
Roxio Burn Engine
Screensavers Installer Version 2
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917537)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
SFR
SHASTA
SKIN0001
SKINXSDK
Skype 3.0
Skype add-on for IE
Skype Plugin Manager
Soft Data Fax Modem with SmartCP
Sony Ericsson PC Suite
SPBBC
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
Starware316 4.4.1.0
Synaptics Pointing Device Driver
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update Rollup 2 for Windows XP Media Center Edition 2005
USB Storage Adapter FX (SM1)
VPRINTOL
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890546
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891220
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB919803
Windows XP SP2 LIP update
WIRELESS

i deleted the folders, the browser still keeps crashing though!

jmoney3457

uninstall the following via add/remove programs from the control panel:

• Need2Find Bar
• Starware316 4.4.1.0

reboot post new HJT log along with how uninstall went