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Not sure what happened.....

edited October 2007 in Spyware & Virus Removal
I made a big mistake by surfing some forum sites without my firewall turned on. I forgot that I had turned it off for other reasons. Suddenly everything bogged down.

I opened the task mgr. window and saw that multiple sessions of Internet Explorer were being launched. As quickly as I stopped them, they would launch again.

Then I suddenly began getting error dialog boxes saying that my registry was corrupted. Now the computer is virtually unusable.

Do those symptoms offer a clue as to what kind of malware I inherited, and what I might need to get rid of it?

Thanks!

mecs
«1

Comments

  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited April 2007
    Sounds to me like more than a firewall was missing. After we get your system cleaned out, it's time to consider some anti-malware (freeware!) software, such Ad-Aware, SpywareBlaster, and Spybot. But I'm not the expert, but I'll move your thread to where the experts will see it.
  • Rahina-RescueRahina-Rescue Finland
    edited April 2007
    Thank you for moving over the topic Leonardo :)

    Mecs, Welcome to the Forums let's get you cleaned up. First i nead you to download a diagnostic tool named HJT.

    Please Download HJTsetup.exe

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.

    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
  • edited May 2007
    Thank you for moving over the topic Leonardo :)

    Mecs, Welcome to the Forums let's get you cleaned up. First i nead you to download a diagnostic tool named HJT.

    Please Download HJTsetup.exe

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.

    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    Here is the log.

    Logfile of HijackThis v1.99.1
    Scan saved at 5:37:25 PM, on 5/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16441)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SYSTEM32\dtmonx.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
    C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Registry Cleaner\RCSystemTray.exe
    C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    C:\PROGRA~1\Iomega\System32\AppServices.exe
    C:\Program Files\Conversions Plus\FORMATM.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Pocket Watch Software\ActivePrint UltraLight\ActivePrintLTServer.exe
    C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
    C:\Program Files\GetRight\getright.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\Logitech\SetPoint\KEM.exe
    C:\Program Files\Conversions Plus\MacName.exe
    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\MobiPocket.com\MobiPocket Reader\webcomp.exe
    C:\Program Files\GetRight\getright.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Iomega\AutoDisk\ADService.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Hijackthis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wunderground.com/US/TX/Georgetown/KILE.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    F3 - REG:win.ini: load=,DTMONX.EXE
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [MacLicense] "C:\Program Files\Conversions Plus\MacLic.exe"
    O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
    O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
    O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [\\CAROL\EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P38 "[URL="file://\\CAROL\EPSON"]\\CAROL\EPSON[/URL] Stylus Photo R200 Series" /O6 "USB002" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [RCSystemTray] C:\Program Files\Registry Cleaner\RCSystemTray.exe
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Anonymizer] C:\Program Files\Anonymizer\Anonymizer Software\Anonymizer.exe -nogui
    O4 - HKCU\..\Run: [\\CAROL\EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P38 "[URL="file://\\CAROL\EPSON"]\\CAROL\EPSON[/URL] Stylus Photo R200 Series" /M "Stylus Photo R200" /EF "HKCU"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PWSActivePrintLT] "C:\Program Files\Pocket Watch Software\ActivePrint UltraLight\ActivePrintLTServer.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
    O4 - Startup: Mobipocket Web Companion.lnk = ?
    O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
    O4 - Global Startup: MacName.lnk = C:\Program Files\Conversions Plus\MacName.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - https://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
    O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (Hewlett-Packard Printer Diagnostics) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158850980234
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: IAA Event Monitor (IAANTMon) - Intel - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: MacFormatService - Unknown owner - C:\Program Files\Conversions Plus\FORMATM.EXE" /SERVICE (file missing)
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
    O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
    O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

    Thanks for taking the time to help me.

    mecs
  • Rahina-RescueRahina-Rescue Finland
    edited May 2007
    Looks Good :)

    Please run Panda's ActiveScan You will need to use Internet Explorer to run it.
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    o If it wants to install an ActiveX component allow it
    o It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    o When download is complete, click on My Computer to start the scan
    o When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.


    Post the contents of the ActiveScan report

    If you want, I can put together a list of stuff to remove thats completely optional that should significantly increase the speed you notice on the computer? Just let me know when you post back with your fresh HJT log and Ill figure that up for you.
  • edited June 2007
    Disregard the previous log. Here is the correct one.

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 11:05:16 AM, on 6/13/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\Documents and Settings\D Parker\Desktop\HiJackThis_v2.exe
    O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\ohkcabww.dll
    O2 - BHO: (no name) - {26FAFD75-1005-41F6-978D-178C00165C0B} - C:\WINDOWS\system32\ssqrqnm.dll
    O2 - BHO: (no name) - {38DB73DC-FDA5-4DF2-BBB0-783F1282C280} - C:\WINDOWS\system32\fccab.dll
    O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll
    O2 - BHO: (no name) - {B6F1A4CB-DADD-4D0C-BDFC-E945647302C1} - c:\wmplayer.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\system32\rpcc.exe
    O4 - HKLM\..\Run: [tcpipmon] tcpipmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-18\..\Run: [Windows update loader] C:\Windows\xpupdate.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Windows update loader] C:\Windows\xpupdate.exe (User 'Default user')
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: fccab - C:\WINDOWS\system32\fccab.dll
    O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users\Documents\Settings\partnership.dll
    O20 - Winlogon Notify: ssqrqnm - C:\WINDOWS\SYSTEM32\ssqrqnm.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: ieupdater1 (Microsoft IEUpdater1) - Unknown owner - C:\Documents and Settings\D Parker\ie_updater.exe
    --
    End of file - 2570 bytes


    Thanks for taking the time to assist.

    What next?

    Dewey
  • edited June 2007
    mecs wrote:
    Disregard the previous log. Here is the correct one.

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 11:05:16 AM, on 6/13/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\Documents and Settings\D Parker\Desktop\HiJackThis_v2.exe
    O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\ohkcabww.dll
    O2 - BHO: (no name) - {26FAFD75-1005-41F6-978D-178C00165C0B} - C:\WINDOWS\system32\ssqrqnm.dll
    O2 - BHO: (no name) - {38DB73DC-FDA5-4DF2-BBB0-783F1282C280} - C:\WINDOWS\system32\fccab.dll
    O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll
    O2 - BHO: (no name) - {B6F1A4CB-DADD-4D0C-BDFC-E945647302C1} - c:\wmplayer.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\system32\rpcc.exe
    O4 - HKLM\..\Run: [tcpipmon] tcpipmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-18\..\Run: [Windows update loader] C:\Windows\xpupdate.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Windows update loader] C:\Windows\xpupdate.exe (User 'Default user')
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: fccab - C:\WINDOWS\system32\fccab.dll
    O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users\Documents\Settings\partnership.dll
    O20 - Winlogon Notify: ssqrqnm - C:\WINDOWS\SYSTEM32\ssqrqnm.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: ieupdater1 (Microsoft IEUpdater1) - Unknown owner - C:\Documents and Settings\D Parker\ie_updater.exe
    --
    End of file - 2570 bytes


    Thanks for taking the time to assist.

    What next?

    Dewey
  • Rahina-RescueRahina-Rescue Finland
    edited June 2007
    You are currently using an Beta Version Of Hijackthis Which is not supported yet. Please continue using Hijackthis 1.99.1.

    Then..

    Please download VundoFix.exe to your desktop
    • Double-click VundoFix.exe to run it.
    • Click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will reboot your computer, click OK.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.
  • edited June 2007
    Ok. Here is the new HijackThis log from version 1.99. Among other things I have something called Brave Sentry that insists on running and won't allow me to uninstall it. I don't know where it came from.

    Thanks.

    Dewey

    Logfile of HijackThis v1.99.1
    Scan saved at 2:01:05 PM, on 6/22/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HiJack This\HijackThis.exe
    O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\ohkcabww.dll
    O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll
    O2 - BHO: (no name) - {B6F1A4CB-DADD-4D0C-BDFC-E945647302C1} - c:\wmplayer.dll
    O2 - BHO: (no name) - {D11C0A93-64F0-436A-A0B8-5522278F6E01} - C:\WINDOWS\system32\fccab.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\system32\rpcc.exe
    O4 - HKLM\..\Run: [tcpipmon] tcpipmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Brave-Sentry] C:\Program Files\BraveSentry\BraveSentry.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users\Documents\Settings\partnership.dll
    O23 - Service: ieupdater1 (Microsoft IEUpdater1) - Unknown owner - C:\Documents and Settings\D Parker\ie_updater.exe


    And here is the VundoFix.txt file

    VundoFix V6.5.0
    Checking Java version...
    Sun Java not detected
    Scan started at 1:47:57 PM 6/22/2007
    Listing files found while scanning....
    C:\WINDOWS\system32\baccf.bak1
    C:\WINDOWS\system32\baccf.ini
    C:\WINDOWS\system32\fccab.dll
    C:\windows\system32\heuymlrl.dll
    C:\windows\system32\ktpcurxt.dll
    C:\WINDOWS\system32\ssqrqnm.dll
    Beginning removal...
    Attempting to delete C:\WINDOWS\system32\baccf.bak1
    C:\WINDOWS\system32\baccf.bak1 Has been deleted!
    Attempting to delete C:\WINDOWS\system32\baccf.ini
    C:\WINDOWS\system32\baccf.ini Has been deleted!
    Attempting to delete C:\WINDOWS\system32\fccab.dll
    C:\WINDOWS\system32\fccab.dll Has been deleted!
    Attempting to delete C:\windows\system32\heuymlrl.dll
    C:\windows\system32\heuymlrl.dll Has been deleted!
    Attempting to delete C:\windows\system32\ktpcurxt.dll
    C:\windows\system32\ktpcurxt.dll Has been deleted!
    Attempting to delete C:\WINDOWS\system32\ssqrqnm.dll
    C:\WINDOWS\system32\ssqrqnm.dll Has been deleted!
    Performing Repairs to the registry.
    Done!
  • Rahina-RescueRahina-Rescue Finland
    edited June 2007
    Step #1

    Please download SmitfraudFix

    Double-click SmitfraudFix.exe
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    Note : process.exeis detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm

    Step #2

    Please download Combofix to your desktop.
    Doubleclick combo.exe to launch the application.
    Follow the prompts that will be displayed on the screen.
    Don't click on the window while the fix is running, because that will cause your system to hang.
    When finished, it should produce a log, combofix.txt.

    Step #3

    Post this log in your next reply together with a new hijackthislog.
  • edited June 2007
    Step #1

    Please download SmitfraudFix

    Double-click SmitfraudFix.exe
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    Note : process.exeis detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm

    Step #2

    Please download Combofix to your desktop.
    Doubleclick combo.exe to launch the application.
    Follow the prompts that will be displayed on the screen.
    Don't click on the window while the fix is running, because that will cause your system to hang.
    When finished, it should produce a log, combofix.txt.

    Step #3

    Post this log in your next reply together with a new hijackthislog.

    Ok, here are the logs:

    "D Parker" - 2007-06-29 15:49:10 - ComboFix 07-06-27.7 - Service Pack 2 NTFS

    (((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))

    C:\WINDOWS\system32\ohkcabww.dll

    * * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

    C:\DOCUME~1\DPARKE~1\STARTM~1\Programs.\Brave-Sentry
    C:\DOCUME~1\DPARKE~1\STARTM~1\Programs.\Brave-Sentry\BraveSentry.lnk
    C:\DOCUME~1\DPARKE~1\STARTM~1\Programs.\Brave-Sentry\Uninstall.lnk
    C:\Documents and Settings\All Users.\documents\settings
    C:\Documents and Settings\All Users.\documents\settings\desktop.ini
    C:\Documents and Settings\All Users.\documents\settings\partnership.dll
    C:\Program Files\bravesentry
    C:\Program Files\bravesentry\BraveSentry.exe
    C:\Program Files\bravesentry\BraveSentry.lic
    C:\Program Files\bravesentry\BraveSentry0.bs
    C:\Program Files\bravesentry\BraveSentry0.dll
    C:\Program Files\bravesentry\BraveSentry1.bs
    C:\Program Files\bravesentry\BraveSentry1.dll
    C:\Program Files\bravesentry\BraveSentry2.dll
    C:\Program Files\bravesentry\BraveSentry3.dll
    C:\Program Files\bravesentry\Uninstall.exe
    C:\temp.htm
    C:\WINDOWS\system32\tcpipmon.exe
    C:\windows\xpupdate.exe
    C:\wmplayer.dll

    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

    \RpcApi
    \Runtime

    ((((((((((((((((((((((((( Files Created from 2007-05-28 to 2007-06-29 )))))))))))))))))))))))))))))))

    2007-06-29 15:48 49,152 --a
    C:\WINDOWS\nircmd.exe
    2007-06-29 15:44 520 --a
    C:\WINDOWS\system32\tmp.reg
    2007-06-22 13:47 <DIR> d
    C:\VundoFix Backups
    2007-06-22 13:45 <DIR> d
    C:\Program Files\VundoFix
    2007-06-22 13:45 <DIR> d
    C:\Program Files\HiJack This
    2007-06-13 12:01 <DIR> d
    C:\Program Files\Adware Away

    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    2007-06-29 20:47:33 210 ----a-w C:\DOCUME~1\DPARKE~1\APPLIC~1\wklnhst.dat
    2007-04-22 02:12:33 53,248 ----a-w C:\WINDOWS\system32\update60114410.exe
    2007-04-22 02:12:22 140,288 ----a-w C:\WINDOWS\system32\Mvvy21.sys
    2007-04-22 02:12:16 16,896 ----a-w C:\WINDOWS\system32\update02838792.exe
    2007-04-22 02:12:06 81,408 ----a-w C:\WINDOWS\system32\update04546852.exe
    2007-04-22 02:11:55 24,576 ----a-w C:\WINDOWS\system32\update18428516.exe
    2007-04-22 02:11:50 48,128 ----a-w C:\WINDOWS\system32\update77461293.exe
    2007-04-22 02:11:40 235,008 ----a-w C:\WINDOWS\system32\update52383366.exe
    2007-04-22 02:11:23 22,016 ----a-w C:\WINDOWS\system32\update68731342.exe
    2007-04-22 00:32:22 46,176 ----a-w C:\WINDOWS\system32\ipv6mons.dll

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


    *Note* empty entries & legit default entries are not shown
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
    {D11C0A93-64F0-436A-A0B8-5522278F6E01}=C:\WINDOWS\system32\fccab.dll []
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-07-17 12:44]
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-08-04 01:06]

    **************************************************************************
    catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-06-29 15:56:41
    Windows 5.1.2600 Service Pack 2 NTFS
    scanning hidden processes ...
    scanning hidden autostart entries ...
    scanning hidden files ...
    scan completed successfully
    hidden files: 0
    **************************************************************************
    Completion time: 2007-06-29 16:00:06 - machine was rebooted
    C:\ComboFix-quarantined-files.txt ... 2007-06-29 15:59
    --- E O F ---

    Logfile of HijackThis v1.99.1
    Scan saved at 10:25:49 AM, on 6/30/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\D Parker\Desktop\HijackThis.exe
    O2 - BHO: (no name) - {D11C0A93-64F0-436A-A0B8-5522278F6E01} - C:\WINDOWS\system32\fccab.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: ieupdater1 (Microsoft IEUpdater1) - Unknown owner - C:\Documents and Settings\D Parker\ie_updater.exe


    SmitFraudFix v2.197

    Scan done at 15:43:58.04, Fri 06/29/2007
    Run from C:\Documents and Settings\D Parker\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in normal mode

    »»»»»»»»»»»»»»»»»»»»»»»» Process

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\BraveSentry\BraveSentry.exe
    C:\WINDOWS\system32\tcpipmon.exe
    C:\WINDOWS\system32\cmd.exe

    »»»»»»»»»»»»»»»»»»»»»»»» hosts


    »»»»»»»»»»»»»»»»»»»»»»»» C:\


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

    C:\WINDOWS\xpupdate.exe FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

    C:\WINDOWS\system32\tcpipmon.exe FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\D Parker


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\D Parker\Application Data


    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu


    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\DPARKE~1\FAVORI~1


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

    C:\Program Files\BraveSentry\ FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"


    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll


    »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=""


    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""


    »»»»»»»»»»»»»»»»»»»»»»»» Rustock



    »»»»»»»»»»»»»»»»»»»»»»»» DNS



    »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


    »»»»»»»»»»»»»»»»»»»»»»»» End


    Thanks!

    Dewey
  • Rahina-RescueRahina-Rescue Finland
    edited July 2007
    You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, double-click SmitfraudFix.exe
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.
    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning : running option #2 on a non infected computer will remove your Desktop background.
  • TroganTrogan London, UK
    edited September 2007
    Thread reopened upon user request.
  • edited September 2007
    Originally Posted by mecs
    Ok. Here is the SmitFraudFix file:

    SmitFraudFix v2.197
    Scan done at 16:32:30.10, Mon 09/24/2007
    Run from C:\Documents and Settings\D Parker\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in safe mode
    »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!
    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll
    »»»»»»»»»»»»»»»»»»»»»»»» Killing process

    »»»»»»»»»»»»»»»»»»»»»»»» hosts
    127.0.0.1 localhost
    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix
    GenericRenosFix by S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

    »»»»»»»»»»»»»»»»»»»»»»»» DNS

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""

    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

    Registry Cleaning done.

    »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!
    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    »»»»»»»»»»»»»»»»»»»»»»»» End

    And here is the new HijackThis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 4:43:22 PM, on 9/24/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\D Parker\Desktop\HijackThis.exe
    O2 - BHO: (no name) - {D11C0A93-64F0-436A-A0B8-5522278F6E01} - C:\WINDOWS\system32\fccab.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: ieupdater1 (Microsoft IEUpdater1) - Unknown owner - C:\Documents and Settings\D Parker\ie_updater.exe

    Thank you!

    Dewey
  • Rahina-RescueRahina-Rescue Finland
    edited September 2007
    Hello There!

    Sorry for the delay getting to you! I have been very busy lately!

    I can see that your system is not looking so healthy..

    notice that you do not seem to be running Antivirus software and a Firewall. This is somewhat suicidal in today's digital world.
    That's why I want you to install them first!!

    Avira AVG OR Active Virus shield (uncheck the Security Toolbar during install) are good FREE antivirus.
    Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!
    Comodo OR Kerio are FREE firewalls.

    Perform a full scan with your Antivirus and let it remove anything it is finding. Then reboot once again.
    After reboot, post a new HijackThislog in your next reply, so we can deal with the rest, because it really doesn't make sense that we try to clean this if you didn't do an effort to run a scan and at least install an Antivirus to prevent further infection.
  • edited September 2007
    Thanks for getting back to me. I understand about the firewall and anti-virus app. I am not currently connecting this laptop to the internet, but I will go ahead and install the apps you suggested anyway, and do the scan/fix/post.

    I did turn on the Windows firewall yesterday and attempt to download/install the free Zone Alarm firewall. That didn't go so well so I will choose one of those you suggested and see how that goes. I take it that you do not place much confidence in the Windows XP firewall.

    Dewey
    Hello There!

    Sorry for the delay getting to you! I have been very busy lately!

    I can see that your system is not looking so healthy..

    notice that you do not seem to be running Antivirus software and a Firewall. This is somewhat suicidal in today's digital world.
    That's why I want you to install them first!!

    Avira AVG OR Active Virus shield (uncheck the Security Toolbar during install) are good FREE antivirus.
    Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!
    Comodo OR Kerio are FREE firewalls.

    Perform a full scan with your Antivirus and let it remove anything it is finding. Then reboot once again.
    After reboot, post a new HijackThislog in your next reply, so we can deal with the rest, because it really doesn't make sense that we try to clean this if you didn't do an effort to run a scan and at least install an Antivirus to prevent further infection.
  • edited September 2007
    I have installed AVG and Comodo. I have scanned with AVG - 21 Trojan Horses found/healed. Following is the new hijack this log:

    Logfile of HijackThis v1.99.1
    Scan saved at 12:31:13 PM, on 9/27/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Comodo\Firewall\cmdagent.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Comodo\Firewall\CPF.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\D Parker\Desktop\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wunderground.com/cgi-bin/findweather/getForecast?query=78628
    O2 - BHO: (no name) - {D11C0A93-64F0-436A-A0B8-5522278F6E01} - C:\WINDOWS\system32\fccab.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
    O23 - Service: ieupdater1 (Microsoft IEUpdater1) - Unknown owner - C:\Documents and Settings\D Parker\ie_updater.exe (file missing)

    mecs wrote:
    Thanks for getting back to me. I understand about the firewall and anti-virus app. I am not currently connecting this laptop to the internet, but I will go ahead and install the apps you suggested anyway, and do the scan/fix/post.

    I did turn on the Windows firewall yesterday and attempt to download/install the free Zone Alarm firewall. That didn't go so well so I will choose one of those you suggested and see how that goes. I take it that you do not place much confidence in the Windows XP firewall.

    Dewey
  • Rahina-RescueRahina-Rescue Finland
    edited September 2007
    One or more of the identified infections steal information. If this system is used for online banking or has credit card information on it, all passwords should be changed immediately by using a different computer (not the infected one!) to make the changes. Banking and credit card institutions, if any, should be notified of the possible security breech. I suggest that you read This article too.

    Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! I Suggest you print these Instructions out.

    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, the Advanced Options Menu should appear;
    • Select the first option, to run Windows in Safe Mode, then press Enter.
    • Choose your usual account.
    • Open the extracted SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
  • edited September 2007
    One or more of the identified infections steal information. If this system is used for online banking or has credit card information on it, all passwords should be changed immediately by using a different computer (not the infected one!) to make the changes. Banking and credit card institutions, if any, should be notified of the possible security breech. I suggest that you read This article too.

    Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! I Suggest you print these Instructions out.

    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, the Advanced Options Menu should appear;
    • Select the first option, to run Windows in Safe Mode, then press Enter.
    • Choose your usual account.
    • Open the extracted SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

    Alright, thank you. Let me first ask a question. I use a different computer for my banking, credit cards, etc., and I do not store the passwords or credit card numbers on the computer. In order for a hacker to get any personal information, would the infection have to be on the computer that the business is done on, or could they access all other computers on my system?

    The laptop became infected while accessing the internet via a wireless gateway in a motel when I was travelling.

    At home, my wireless gateway connects to a router. I have two other computers connected to the router, also. One of them is the computer I do my banking on. The router connects to a cable modem. Is there still a risk to my personal information from the infected laptop?

    Please let me know quickly so I will know what actions to take.

    Thank you!

    Dewey
  • Rahina-RescueRahina-Rescue Finland
    edited September 2007
    There is a risk that you passwords might be stolen, so i strongly suggest you to follow instructions above concerning contacting banks and changing passwords.

    I will post you more instructions as soon as you have used SDFIX and posted the logfile here. We'll get your comp cleaned up
  • edited September 2007
    There is a risk that you passwords might be stolen, so i strongly suggest you to follow instructions above concerning contacting banks and changing passwords.

    I will post you more instructions as soon as you have used SDFIX and posted the logfile here. We'll get your comp cleaned up

    Ok. Here is the SDFix report:


    SDFix: Version 1.107
    Run by Administrator on Fri 09/28/2007 at 10:26 AM
    Microsoft Windows XP [Version 5.1.2600]
    Running From: C:\SDFix
    Safe Mode:
    Checking Services:
    Name:
    Microsoft IEUpdater1
    ImagePath:
    C:\Documents and Settings\D Parker\ie_updater.exe /start
    Microsoft IEUpdater1 - Deleted

    Restoring Windows Registry Values
    Restoring Windows Default Hosts File
    Restoring Missing Security Center Service
    Rebooting...

    Normal Mode:
    Checking Files:
    Trojan Files Found:
    C:\WINDOWS\system32\update52383366.exe - Deleted
    C:\WINDOWS\system32\6_exception.nls - Deleted
    C:\WINDOWS\system32\RunOnce1.t__ - Deleted
    C:\WINDOWS\system32\RunOnce1.tm_ - Deleted

    Removing Temp Files...
    ADS Check:
    C:\WINDOWS
    No streams found.
    C:\WINDOWS\system32
    No streams found.
    C:\WINDOWS\system32\svchost.exe
    No streams found.

    C:\WINDOWS\system32\ntoskrnl.exe
    No streams found.


    Final Check:
    Remaining Services:


    Authorized Application Key Export:
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
    "C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
    "C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
    "C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
    Remaining Files:
    File Backups: - C:\SDFix\backups\backups.zip
    Files with Hidden Attributes:

    Finished!

    And here is the latest HiJackThis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:41:11 AM, on 9/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Comodo\Firewall\cmdagent.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Comodo\Firewall\CPF.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\D Parker\Desktop\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wunderground.com/cgi-bin/findweather/getForecast?query=78628
    O2 - BHO: (no name) - {D11C0A93-64F0-436A-A0B8-5522278F6E01} - C:\WINDOWS\system32\fccab.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
  • Rahina-RescueRahina-Rescue Finland
    edited September 2007
    OK Next:

    Please download Combofix to your desktop.
    • Double click on Combofix.exe & follow the prompts.
    • When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply
    Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
  • edited September 2007
    OK Next:

    Please download Combofix to your desktop.
    • Double click on Combofix.exe & follow the prompts.
    • When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply
    Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall


    Ok. Here's the ComboFix log:

    "D Parker" - 2007-09-28 12:45:46 - ComboFix 07-06-27.7 - Service Pack 2 NTFS

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

    C:\DOCUME~1\NETWOR~1\APPLIC~1\Install.dat

    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

    \RpcApi

    ((((((((((((((((((((((((( Files Created from 2007-08-28 to 2007-09-28 )))))))))))))))))))))))))))))))

    2007-09-28 10:44 <DIR> d
    C:\Program Files\AntiVirus Apps
    2007-09-28 10:25 <DIR> d
    C:\WINDOWS\ERUNT
    2007-09-28 10:23 524,288 --ah
    C:\DOCUME~1\ADMINI~1\NTUSER.DAT
    2007-09-27 12:25 <DIR> d
    C:\DOCUME~1\DPARKE~1\APPLIC~1\Comodo
    2007-09-27 12:25 <DIR> d
    C:\DOCUME~1\ALLUSE~1\APPLIC~1\Comodo
    2007-09-27 12:15 <DIR> d
    C:\Program Files\Comodo
    2007-09-27 11:25 499,712 --a
    C:\WINDOWS\system32\msvcp71.dll
    2007-09-27 11:25 348,160 --a
    C:\WINDOWS\system32\msvcr71.dll

    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    2007-09-28 16:52:19
    d
    w C:\Program Files\Grammar1
    2007-09-28 16:49:01
    d
    w C:\Program Files\Grammar Demo
    2007-09-28 16:44:09
    d
    w C:\Program Files\MECS2
    2007-09-26 16:33:29 210 ----a-w C:\DOCUME~1\DPARKE~1\APPLIC~1\wklnhst.dat
    2007-09-24 21:32:42 368 ----a-w C:\WINDOWS\system32\tmp.reg

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


    *Note* empty entries & legit default entries are not shown
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
    {D11C0A93-64F0-436A-A0B8-5522278F6E01}=C:\WINDOWS\system32\fccab.dll []
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-07-17 12:44]
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-09-27 11:24]
    "COMODO Firewall Pro"="C:\Program Files\Comodo\Firewall\CPF.exe" [2007-09-27 12:15]
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-08-04 01:06]

    **************************************************************************
    catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-09-28 12:57:13
    Windows 5.1.2600 Service Pack 2 NTFS
    scanning hidden processes ...
    scanning hidden autostart entries ...
    scanning hidden files ...
    scan completed successfully
    hidden files: 0
    **************************************************************************
    Completion time: 2007-09-28 13:04:46 - machine was rebooted
    C:\ComboFix-quarantined-files.txt ... 2007-09-28 13:04
    C:\ComboFix2.txt ... 2007-06-29 16:00
    --- E O F ---

    Here is the new hijackthis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 1:24:01 PM, on 9/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Comodo\Firewall\cmdagent.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Comodo\Firewall\CPF.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\D Parker\Desktop\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wunderground.com/cgi-bin/findweather/getForecast?query=78628
    O2 - BHO: (no name) - {D11C0A93-64F0-436A-A0B8-5522278F6E01} - C:\WINDOWS\system32\fccab.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
  • Rahina-RescueRahina-Rescue Finland
    edited September 2007
    Hello, i hope things are running better already :)

    Today is my birthday, and we are at home going to celebrate today, so is it ok if i get back to you tomorrow?

    Thanks :wink:
  • edited September 2007
    Of course it is! And I wish you a very happy birthday!

    Dewey
  • Rahina-RescueRahina-Rescue Finland
    edited September 2007
    Hello! Sorry for the delay!!

    I would like to see some more information from your system:

    Please download Deckard's System Scanner (DSS) to your desktop.
    • Close all applications and windows.
    • Double-click on dss.exe to run it, and follow the prompts.
    • When the scan is complete, a text file will open - Main.txt
    • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of Main.txt in your thread in the HijackThis Log Help Forum.
    • A folder, C:\Deckard\System Scanner, will also open. In it will be another text file, Extra.txt.
    • Please also copy the contents of Extra.txt to your post as well.
    • Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.
    • What DSS will do:
    • create a new System Restore point in Windows XP and Vista.
    • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
    • check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

    Let me now how things are running now :)
  • edited October 2007
    Welcome back. I hope your birthday was a good one. Here is the Main.txt:

    Deckard's System Scanner v20070905.67
    Run by D Parker on 2007-10-02 15:34:07
    Computer is in Normal Mode.
    -- System Restore
    Successfully created a Deckard's System Scanner Restore Point.

    -- Last 4 Restore Point(s) --
    4: 2007-10-02 20:34:46 UTC - RP19 - Deckard's System Scanner Restore Point
    3: 2007-09-28 16:36:39 UTC - RP18 - System Checkpoint
    2: 2007-09-27 16:23:22 UTC - RP17 - Installed AVG 7.5
    1: 2007-09-26 18:28:52 UTC - RP16 - System Checkpoint

    Backed up registry hives.
    Performed disk cleanup.
    Percentage of Memory in Use: 87% (more than 75%).
    Total Physical Memory: 64 MiB (512 MiB recommended).

    -- HijackThis (run as D Parker.exe)
    Unable to find log (file not found); running clone.
    -- HijackThis Clone
    Emulating logfile of HijackThis v1.99.1
    Scan saved at 2007-10-02 15:36:40
    Platform: Windows XP Service Pack 2 (5.01.2600)
    MSIE: Internet Explorer (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\system32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\atievxx.exe
    C:\Program Files\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Comodo\Firewall\cmdagent.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Comodo\Firewall\cpf.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Documents and Settings\D Parker\Desktop\dss.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wunderground.com/cgi-bin/findweather/getForecast?query=78628
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
    R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    O2 - BHO: (no name) - {D11C0A93-64F0-436A-A0B8-5522278F6E01} - C:\WINDOWS\system32\fccab.dll (file missing)
    O4 - HKEY_LOCAL_MACHINE\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKEY_LOCAL_MACHINE\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKEY_LOCAL_MACHINE\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgemc.exe

    -- File Associations
    All associations okay.

    -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled
    S2 Mvvy21 - c:\windows\system32\mvvy21.sys (file missing)
    S3 Ip6Fw (IPv6 Windows Firewall Driver) - c:\windows\system32\drivers\ip6fw.sys (file missing)

    -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled
    All services whitelisted.

    -- Device Manager: Disabled
    No disabled devices found.

    -- Files created between 2007-09-02 and 2007-10-02
    2007-09-28 10:44:08 0 d
    C:\Program Files\AntiVirus Apps
    2007-09-28 10:25:16 0 d
    C:\WINDOWS\ERUNT
    2007-09-28 10:23:49 0 dr-h
    C:\Documents and Settings\Administrator\SendTo
    2007-09-28 10:23:49 0 d--h
    C:\Documents and Settings\Administrator\Recent
    2007-09-28 10:23:49 0 d--h
    C:\Documents and Settings\Administrator\PrintHood
    2007-09-28 10:23:49 0 d--h
    C:\Documents and Settings\Administrator\NetHood
    2007-09-28 10:23:49 0 d
    C:\Documents and Settings\Administrator\My Documents
    2007-09-28 10:23:49 0 d--h
    C:\Documents and Settings\Administrator\Local Settings
    2007-09-28 10:23:49 0 d
    C:\Documents and Settings\Administrator\Favorites
    2007-09-28 10:23:49 0 d
    C:\Documents and Settings\Administrator\Desktop
    2007-09-28 10:23:49 0 d---s---- C:\Documents and Settings\Administrator\Cookies
    2007-09-28 10:23:49 0 dr-h
    C:\Documents and Settings\Administrator\Application Data
    2007-09-28 10:23:49 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
    2007-09-28 10:23:48 0 d--h
    C:\Documents and Settings\Administrator\Templates
    2007-09-28 10:23:48 0 dr
    C:\Documents and Settings\Administrator\Start Menu
    2007-09-28 10:23:48 524288 --ah
    C:\Documents and Settings\Administrator\NTUSER.DAT
    2007-09-27 12:25:55 0 d
    C:\Documents and Settings\D Parker\Application Data\Comodo
    2007-09-27 12:25:07 0 d
    C:\Documents and Settings\All Users\Application Data\Comodo
    2007-09-27 12:15:51 0 d
    C:\Program Files\Comodo
    2007-09-27 12:00:23 0 dr-h
    C:\$VAULT$.AVG
    2007-09-27 11:27:25 0 d
    C:\Documents and Settings\D Parker\Application Data\AVG7
    2007-09-27 11:26:08 0 d
    C:\Documents and Settings\LocalService\Application Data\AVG7
    2007-09-27 11:23:29 0 d
    C:\Documents and Settings\All Users\Application Data\Grisoft
    2007-09-27 11:23:29 0 d
    C:\Documents and Settings\All Users\Application Data\avg7

    -- Find3M Report
    2007-09-28 11:52:19 0 d
    C:\Program Files\Grammar1
    2007-09-28 11:49:01 0 d
    C:\Program Files\Grammar Demo
    2007-09-28 11:44:09 0 d
    C:\Program Files\MECS2
    2007-09-26 11:33:29 210 --a
    C:\Documents and Settings\D Parker\Application Data\wklnhst.dat
    2007-09-24 16:32:42 368 --a
    C:\WINDOWS\system32\tmp.reg

    -- Registry Dump
    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D11C0A93-64F0-436A-A0B8-5522278F6E01}]
    C:\WINDOWS\system32\fccab.dll
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [07/17/2006 12:44 PM]
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [09/27/2007 11:24 AM]
    "COMODO Firewall Pro"="C:\Program Files\Comodo\Firewall\CPF.exe" [09/27/2007 12:15 PM]
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [08/04/2004 01:06 AM]


    -- End of Deckard's System Scanner: finished at 2007-10-02 15:43:28


    And here is the Extra.txt:

    Deckard's System Scanner v20070905.67
    Extra logfile - please post this as an attachment with your post.
    -- System Information
    Microsoft Windows XP Home Edition (build 2600) SP 2.0
    Architecture: X86; Language: English
    CPU 0: Intel Pentium III processor
    Percentage of Memory in Use: 79%
    Physical Memory (total/avail): 63.48 MiB / 13.06 MiB
    Pagefile Memory (total/avail): 195.89 MiB / 37.41 MiB
    Virtual Memory (total/avail): 2047.88 MiB / 1973.73 MiB
    A: is Removable (No Media)
    C: is Fixed (NTFS) - 9.37 GiB total, 4.6 GiB free.
    D: is CDROM (No Media)
    E: is Removable (FAT)
    [URL="file://\\.\PHYSICALDRIVE0"]\\.\PHYSICALDRIVE0[/URL] - HITACHI_DK23BA-10 - 9.37 GiB - 1 partition
    \PARTITION0 (bootable) - Installable File System - 9.37 GiB - C:
    [URL="file://\\.\PHYSICALDRIVE1"]\\.\PHYSICALDRIVE1[/URL] - VBTM Store 'n' Go Pro USB Device - 996.22 MiB - 1 partition
    \PARTITION0 (bootable) - Win95 w/Extended Int 13 - 1002.24 MiB - E:

    -- Security Center
    Windows Internal Firewall is disabled.
    FirstRunDisabled is set.
    FW: COMODO Firewall Pro v2.3.035 (COMODO)
    AV: AVG 7.5.488 v7.5.488 (GRISOFT) Disabled Outdated
    [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
    [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

    -- Environment Variables
    ALLUSERSPROFILE=C:\Documents and Settings\All Users
    APPDATA=C:\Documents and Settings\D Parker\Application Data
    CLIENTNAME=Console
    CommonProgramFiles=C:\Program Files\Common Files
    COMPUTERNAME=INSPIRON7500
    ComSpec=C:\WINDOWS\system32\cmd.exe
    FP_NO_HOST_CHECK=NO
    HOMEDRIVE=C:
    HOMEPATH=\Documents and Settings\D Parker
    LOGONSERVER=\\INSPIRON7500
    NUMBER_OF_PROCESSORS=1
    OS=Windows_NT
    Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
    PROCESSOR_ARCHITECTURE=x86
    PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 3, GenuineIntel
    PROCESSOR_LEVEL=6
    PROCESSOR_REVISION=0803
    ProgramFiles=C:\Program Files
    PROMPT=$P$G
    SESSIONNAME=Console
    SystemDrive=C:
    SystemRoot=C:\WINDOWS
    TEMP=C:\DOCUME~1\DPARKE~1\LOCALS~1\Temp
    TMP=C:\DOCUME~1\DPARKE~1\LOCALS~1\Temp
    USERDOMAIN=INSPIRON7500
    USERNAME=D Parker
    USERPROFILE=C:\Documents and Settings\D Parker
    windir=C:\WINDOWS

    -- User Profiles
    D Parker (admin)
    Administrator (new local, admin)

    -- Add/Remove Programs
    --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
    Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
    Adware Away v3.1.2 --> "C:\Program Files\Adware Away\unins000.exe"
    AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
    COMODO Firewall Pro --> C:\Program Files\Comodo\Firewall\fwconfig.exe -uninstalln
    Director 8 Shockwave Studio --> C:\PROGRA~1\MACROM~1\DIRECT~1\UNWISE.EXE C:\PROGRA~1\MACROM~1\DIRECT~1\install.log
    HijackThis 1.99.1 --> E:\HijackThis.exe /uninstall
    Macromedia Director MX --> C:\PROGRA~1\MACROM~1\DIRECT~2\UNWISE.EXE C:\PROGRA~1\MACROM~1\DIRECT~2\install.log
    Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
    QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
    Rosetta Stone 2.1.4.1A --> "C:\Program Files\Rosetta Stone\RS2.1.4.1A_Support\Uninstall_Rosetta Stone 2.1.4.1A\Uninstall Rosetta Stone 2.1.4.1A.exe"

    -- Application Event Log
    Event Record #/Type504 / Error
    Event Submitted/Written: 09/27/2007 00:07:20 PM
    Event ID/Source: 1000 / Application Error
    Event Description:
    Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
    Processing media-specific event for [!ws!]
    Event Record #/Type499 / Error
    Event Submitted/Written: 09/27/2007 10:33:50 AM
    Event ID/Source: 1000 / Application Error
    Event Description:
    Faulting application ie_updater.exe, version 0.0.0.0, faulting module ie_updater.exe, version 0.0.0.0, fault address 0x00005635.
    Processing media-specific event for [ie_updater.exe!ws!]
    Event Record #/Type493 / Error
    Event Submitted/Written: 09/26/2007 01:09:05 PM
    Event ID/Source: 1000 / Application Error
    Event Description:
    Faulting application ie_updater.exe, version 0.0.0.0, faulting module ie_updater.exe, version 0.0.0.0, fault address 0x00005635.
    Processing media-specific event for [ie_updater.exe!ws!]
    Event Record #/Type486 / Error
    Event Submitted/Written: 09/26/2007 11:31:25 AM
    Event ID/Source: 1000 / Application Error
    Event Description:
    Faulting application ie_updater.exe, version 0.0.0.0, faulting module ie_updater.exe, version 0.0.0.0, fault address 0x00005635.
    Processing media-specific event for [ie_updater.exe!ws!]
    Event Record #/Type481 / Error
    Event Submitted/Written: 09/26/2007 11:15:01 AM
    Event ID/Source: 1000 / Application Error
    Event Description:
    Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
    Processing media-specific event for [!ws!]

    -- Security Event Log
    No Errors/Warnings found.

    -- System Event Log
    Event Record #/Type1871 / Error
    Event Submitted/Written: 10/02/2007 03:31:59 PM
    Event ID/Source: 7026 / Service Control Manager
    Event Description:
    The following boot-start or system-start driver(s) failed to load:
    Avg7RsW
    Avg7RsXP
    Event Record #/Type1870 / Error
    Event Submitted/Written: 10/02/2007 03:31:58 PM
    Event ID/Source: 7000 / Service Control Manager
    Event Description:
    The Mvvy21 service failed to start due to the following error:
    %%2
    Event Record #/Type1853 / Error
    Event Submitted/Written: 09/28/2007 00:56:36 PM
    Event ID/Source: 7026 / Service Control Manager
    Event Description:
    The following boot-start or system-start driver(s) failed to load:
    Avg7RsW
    Avg7RsXP
    Event Record #/Type1852 / Error
    Event Submitted/Written: 09/28/2007 00:56:36 PM
    Event ID/Source: 7000 / Service Control Manager
    Event Description:
    The Mvvy21 service failed to start due to the following error:
    %%2
    Event Record #/Type1835 / Error
    Event Submitted/Written: 09/28/2007 00:09:17 PM
    Event ID/Source: 7026 / Service Control Manager
    Event Description:
    The following boot-start or system-start driver(s) failed to load:
    Avg7RsW
    Avg7RsXP

    -- End of Deckard's System Scanner: finished at 2007-10-02 15:43:28
    The system is usable now, but stills exhibits some longer than usual delays when trying to open files, launch apps, etc.
    Hello! Sorry for the delay!!

    I would like to see some more information from your system:

    Please download Deckard's System Scanner (DSS) to your desktop.
    • Close all applications and windows.
    • Double-click on dss.exe to run it, and follow the prompts.
    • When the scan is complete, a text file will open - Main.txt
    • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of Main.txt in your thread in the HijackThis Log Help Forum.
    • A folder, C:\Deckard\System Scanner, will also open. In it will be another text file, Extra.txt.
    • Please also copy the contents of Extra.txt to your post as well.
    • Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.
    • What DSS will do:
    • create a new System Restore point in Windows XP and Vista.
    • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
    • check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
    Let me now how things are running now :)
  • Rahina-RescueRahina-Rescue Finland
    edited October 2007
    Hello!

    Your Antivirus program is not up to date!!

    AV: AVG 7.5.488 v7.5.488 (GRISOFT) Disabled Outdated

    ( 1 )

    You should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

    Pick one Antivirus Product from the list below and save it to C:\Programs Files do not install yet!

    Avira OR Active Virus shield (uncheck the Security Toolbar during install) are good FREE antivirus.

    Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!

    ( 2 )

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Next, Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

    AVG Antivirus

    Once uninstalled reboot to normal mode and install the antivirus program you downloaded, make sure updates are (up to date) and do a full system scan!

    Once Ready with that Re-scan with Deckard's system scanner and post the results over here.

    Thank you! :)
  • edited October 2007
    Sorry it's taking so long to get back to you on this. I have followed your instructions and managed to get as far as trying to run the updater on Avira. It said it was initialized but never did do anything. I did a scan and found a number of so-called Trojans that were then moved to quarantine. I saved the log file but when I went to get it to send to you it wasn't there.

    Everything I try to do on the infected computer takes an incredibly long time to respond. For example, when I try to do a scan or launch an app it will take anywhere from 5 to 20 minutes for the computer to respond. I can hear hard drive activity going on, but nothing is happening on the screen during that delay time. It's so cumbersome and time-consuming I'm about ready to just wipe the hard drive, re-install Windows and start over. I've never done that before, but I guess I can figure it out.

    What is your advice at this point?

    Thanks!

    Dewey

    Hello!

    Your Antivirus program is not up to date!!

    AV: AVG 7.5.488 v7.5.488 (GRISOFT) Disabled Outdated

    ( 1 )

    You should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

    Pick one Antivirus Product from the list below and save it to C:\Programs Files do not install yet!

    Avira OR Active Virus shield (uncheck the Security Toolbar during install) are good FREE antivirus.

    Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!

    ( 2 )

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Next, Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

    AVG Antivirus

    Once uninstalled reboot to normal mode and install the antivirus program you downloaded, make sure updates are (up to date) and do a full system scan!

    Once Ready with that Re-scan with Deckard's system scanner and post the results over here.

    Thank you! :)
  • edited October 2007
    Oh, and by the way, as I was trying to get the updater to work on Avira I kept getting an error message dialog that said, "Out of memory! The virus or unwanted program was not deleted!"

    So I really don't know what has been cleaned off the system and what has not.

    Dewey
  • Rahina-RescueRahina-Rescue Finland
    edited October 2007
    We are able to clena your machine, but it requires time.

    Please make sure that you know what to do before beginning the operation.

    Here are a few links that probably would help.

    Reformatting Windows XP by wng_z3r0
    When should I re-format? How should I reinstall?
    Windows XP Clean install

    _______________________________________________

    Then there are a couple of things you should do immediately after installing Windows and before surfing the net...
    • Install an antivirus and firewall (you should download and have those on a CD or USB drive, all ready to be installed).

    These are good (free) firewalls:

    Kerio
    Sygate
    Outpost

    These are good (free) antiviruses:

    Antivir
    Avast
    AVG
    • Get all Windows updates installed!

    Please ask me if you have any questions :)
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