IE6 Lockup

Hello,

I had to uninstall Internet Explorer 7 Yesterday. Afterwards when I double clicked Internet Explorer, it would open the webpage that was setup as the default web page, however if I typed a website in, or if I clicked on a link that would open another web page, multiple IE windows would open up and lockup my computer.

Also, I am having a problem with two things that I believe are connected to each other. When I use the search feacure in Windows (Start/Search), in the list of results, if I right click a file and select open containing folder, nothing happens. And if I open the properties box on a shortcut (select shortcut, rightclick, properties) and then select the "Find target button" nothing happens.

In both cases Windows Explorer should open to the folder containing the the file referenced.

How can I check if I have a virus or spyware that is causing this?

Thanks

Rob

Comments

  • edited July 2007
    I assume you didn't just uninstall IE7 but that you went back to, for example, IE6? You can't/shouldn't try to remove IE from your computer.

    Please describe what exactly you did/tried to do?


    If you can't get to websites with the affected computer you should download a self-extracting copy of HijackThis to a working computer from here …….

    http://downloads.malwareremoval.com/hijackthis_sfx.exe

    Save it to the Desktop.

    Transfer it via CD/floppy to the affected computer whilst it is offline.


    Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder ……

    C:\Program Files\HijackThis

    Open this folder and rename the hijackthis.exe file to scanner.exe.

    You now have ...

    C:\Program Files\HijackThis\scanner.exe.


    Open that file and, from the menu, click on "Do a system scan and save a logfile".

    Copy and paste the HJT logfile to this thread. More specific removal instructions will follow for any malware revealed.



    MM
  • edited July 2007
    musicman wrote:
    I assume you didn't just uninstall IE7 but that you went back to, for example, IE6? You can't/shouldn't try to remove IE from your computer.

    Please describe what exactly you did/tried to do?


    If you can't get to websites with the affected computer you should download a self-extracting copy of HijackThis to a working computer from here …….

    http://downloads.malwareremoval.com/hijackthis_sfx.exe

    Save it to the Desktop.

    Transfer it via CD/floppy to the affected computer whilst it is offline.


    Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder ……

    C:\Program Files\HijackThis

    Open this folder and rename the hijackthis.exe file to scanner.exe.

    You now have ...

    C:\Program Files\HijackThis\scanner.exe.


    Open that file and, from the menu, click on "Do a system scan and save a logfile".

    Copy and paste the HJT logfile to this thread. More specific removal instructions will follow for any malware revealed.



    MM



    What I did was goto ADD/REMOVE and uninstall IE7. This caused a rollback to IE6. Afterwards when I would open internet explorer, what ever website IE6 would open to say the default homepage www.yahoo.com, it would open okay. However if I tried to go to the address bar and type for example www.google.com and press enter, then IE6 would begin to open up multiple windows and freezeup. These windows were all blank.

    I figured out a way to go to other websites by doing a start/file/run and putting in a webaddres or url and clicking OK. this would open a windows directly to the page which I wanted to go to. I have reinstalled IE7 and the problem has gone away. However, I feel that I am going to have to backup my computer and reformat and reinstall the computer.

    My trouble started when I uninstalled Norotn Internet Security 2005 to install AOL SAFETY AND SECURITY CENTER. NIS was detected by SSC and wouldn't run because of multiple firewalls and antivirus programs detected. I downloaded the norton removal tool to remove NIS and reinstall SSC again to have the same problem. In all this I have gone through different registry changes supervised by a Symantic tech. Still couldn't get SSC installed.

    My computer is having more and more problems, I'm sure that there is malware here that the software I have purchased "StopZilla" hasn't found.

    Anyway, here is my HJT log, I'd appreciate it if you would look over it.

    Logfile of HijackThis v1.99.1
    Scan saved at 12:19:18 PM, on 07/11/07
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\system32\wwSecure.exe
    C:\Program Files\Dell Photo AIO Printer 964\memcard.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    C:\Program Files\Common Files\AOL\1176967536\ee\AOLSoftware.exe
    C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Creative\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\Program Files\Broadcom\BACS\BacsTray.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Program Files\Webroot\Washer\wwDisp.exe
    C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\AOL 9.0\waol.exe
    C:\Program Files\WinTV\Ir.exe
    C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
    C:\Program Files\WinTV\scheduler\TitanTV.exe
    C:\WINDOWS\system32\dlcjcoms.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\AOL 9.0\shellmon.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\STOPzilla!\SZOptions.exe
    C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\scanner.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: ZILLAbar Browser Helper Object - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 964\memcard.exe"
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1176967536\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [DVDTray] C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dlcjmon.exe] "C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [bacstray] C:\Program Files\Broadcom\BACS\\BacsTray.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
    O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
    O4 - Startup: Creative Technology Volume Tray.lnk = C:\Program Files\Creative\Surround Mixer\CTSysVol.exe
    O4 - Startup: Nero DVD tray.lnk = C:\Program Files\Ahead\ODD Toolkit\dvdtray.exe
    O4 - Startup: TitanTV Remote Scheduler.lnk = C:\Program Files\WinTV\scheduler\TitanTV.exe
    O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe
    O4 - Global Startup: SpeedUpMyPC.lnk = C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SYSSCANNER.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176711944515
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176572622125
    O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://fastaccess.drivers.bellsouth.net/software/DSLspeedtool/bls_speedop.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/boardid/BoardID.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
    O18 - Filter: text/salt+html - {407AADC1-FF74-4885-AB6D-67AF452F531A} - C:\Program Files\Microsoft Speech Application SDK 1.0\Client\SaltFilter.dll
    O18 - Filter: text/salt+html; charset=utf-8 - {407AADC1-FF74-4885-AB6D-67AF452F531A} - C:\Program Files\Microsoft Speech Application SDK 1.0\Client\SaltFilter.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: McAfee Application Installer Cleanup (0252351183590670) (0252351183590670mcinstcleanup) - Unknown owner - C:\DOCUME~1\Rob\LOCALS~1\Temp\025235~1.EXE (file missing)
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL Antivirus Update Service (aolavupd) - Unknown owner - C:\Program Files\Common Files\AOL\1176967536\ee\services\safetyCore\ver210_5_4_1\aolavupd.exe (file missing)
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
    O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - Unknown owner - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: McAfee McShield (McShield) - Unknown owner - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe (file missing)
    O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\mcafee.com\personal firewall\MPFService.exe (file missing)
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
    O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe


    But I believe my ststem may already be corrupted badly. My video drivers and CD rom drivers wouldn't load at one point. I reinstalled drivers over and over. Finally I found a fix for the CD drives, but I still can't get the video drivers to load.

    I have a windows update icon in my notification area. When I click it, it just goes away. When I try to run WindowsUpdate from within IE,

    I get this error

    Please change your Internet Explorer security settings
    To save changes to your settings for this website, you need to enable userdata persistence for Internet Explorer. Complete the steps below, and then click Change settings to the left and try saving your changes again.
    In Internet Explorer, on the Tools menu, click Internet Options.
    Click the Security tab, click the Internet security zone icon, and then click Custom Level.
    In the Settings dialog box, scroll to the Miscellaneous section.
    Under Userdata persistence , select Enable.
    Click OK and when the security warning dialog box appears, click Yes.

    Read more about steps you can take to resolve this problem (error number 0x800A0046) yourself. <---This is the link to "http://www.update.microsoft.com/windowsupdate/v6/troubleshoot.aspx?err=0x800A0046&ln=en&quot;

    I tried the fix desribed to no avail.

    I'm going to try to reinstall SSC.

    Rob

    So I can't get the update to work! :-(
  • edited July 2007
    Well , the log isn't that bad but always remember HJT doesn't see everything. Not by along way.

    You look as if you are indeed having software clashes so I wish you luck in sorting that out.

    In the meantime you should try a deeper scanner. I recommend you do this.

    ***********************

    Make sure you have exposed all Hidden Files & Folders.

    To enable the viewing of Hidden files follow these steps:

    1. Close all programs so that you are at your desktop.
    2. Double-click on the My Computer icon.
    3. Select the Tools menu and click Folder Options.
    4. After the new window appears select the View tab.
    5. Put a checkmark in the checkbox labeled Display the contents of system folders.
    6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
    7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
    8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
    9. Press the Apply button and then the OK button and close My Computer.

    ***********************

    Please download and install Superantispyware here ….

    http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
    • Load SUPERAntiSpyware and click the Check for Updates button.
    • Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!

    IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.
    • Open SUPERAntiSpyware and click the Scan your Computer button.
    • Check Perform Complete Scan and then click Next.
    • SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
    • Make sure that they all have a check next to them, and then click Next.
    • Click Finish and you will be taken back to the main interface.
    • It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
    • I'll need a log afterwards of what has been found.
    • To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
    • Please post the results of the SUPERAntiSpyware log in your next reply along with a fresh HJT log AND an update on how things are working now.

    ***********************

    Empty your recycle bin

    *******************


    Rehide your Hidden Files & Folders by carrying out the reverse operation to that described at the start of this post & reboot to normal mode.



    We'll go from there.


    MM
  • edited July 2007
    Okay, I've followed the directionsas outlined. Here are the two logs.


    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 07/13/2007 at 09:14 AM

    Application Version : 3.9.1008

    Core Rules Database Version : 3259
    Trace Rules Database Version: 1279

    Scan type : Complete Scan
    Total Scan Time : 02:08:27

    Memory items scanned : 631
    Memory threats detected : 0
    Registry items scanned : 7630
    Registry threats detected : 4
    File items scanned : 111303
    File threats detected : 16

    Browser Hijacker.Apropos Media/PeopleOnPage
    HKLM\Software\Classes\CLSID\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
    HKCR\CLSID\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
    HKCR\CLSID\{7DD95801-9882-11CF-9FA9-00AA006C42C4}\Implemented Categories
    HKCR\CLSID\{7DD95801-9882-11CF-9FA9-00AA006C42C4}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}

    Adware.Tracking Cookie
    C:\Documents and Settings\Rob\Cookies\rob@tacoda[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@ads.web.aol[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@fastclick[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@2o7[2].txt
    C:\Documents and Settings\Rob\Cookies\rob@atwola[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@msnportal.112.2o7[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@server.iad.liveperson[3].txt
    C:\Documents and Settings\Rob\Cookies\rob@server.iad.liveperson[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@partner2profit[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@specificclick[2].txt
    C:\Documents and Settings\Rob\Cookies\rob@msnservices.112.2o7[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@nextag[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@ar.atwola[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@ads.pointroll[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@questionmarket[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@revsci[2].txt

    Logfile of HijackThis v1.99.1
    Scan saved at 9:44:29 AM, on 07/13/07
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Dell Photo AIO Printer 964\memcard.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    C:\Program Files\Common Files\AOL\1176967536\ee\AOLSoftware.exe
    C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Creative\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\Program Files\Broadcom\BACS\BacsTray.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Program Files\Webroot\Washer\wwDisp.exe
    C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\AOL 9.0\waol.exe
    C:\Program Files\WinTV\Ir.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\wwSecure.exe
    C:\Program Files\WinTV\scheduler\TitanTV.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\WINDOWS\system32\dlcjcoms.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AOL 9.0\shellmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Hijackthis\scanner.exe


    HiJackThis Log

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: ZILLAbar Browser Helper Object - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 964\memcard.exe"
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1176967536\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [DVDTray] C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dlcjmon.exe] "C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [bacstray] C:\Program Files\Broadcom\BACS\\BacsTray.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
    O4 - HKLM\..\Run: [DLCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
    O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Creative Technology Volume Tray.lnk = C:\Program Files\Creative\Surround Mixer\CTSysVol.exe
    O4 - Startup: Nero DVD tray.lnk = C:\Program Files\Ahead\ODD Toolkit\dvdtray.exe
    O4 - Startup: TitanTV Remote Scheduler.lnk = C:\Program Files\WinTV\scheduler\TitanTV.exe
    O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe
    O4 - Global Startup: SpeedUpMyPC.lnk = C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SYSSCANNER.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8300.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176711944515
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176572622125
    O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://fastaccess.drivers.bellsouth.net/software/DSLspeedtool/bls_speedop.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/boardid/BoardID.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
    O18 - Filter: text/salt+html - {407AADC1-FF74-4885-AB6D-67AF452F531A} - C:\Program Files\Microsoft Speech Application SDK 1.0\Client\SaltFilter.dll
    O18 - Filter: text/salt+html; charset=utf-8 - {407AADC1-FF74-4885-AB6D-67AF452F531A} - C:\Program Files\Microsoft Speech Application SDK 1.0\Client\SaltFilter.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: McAfee Application Installer Cleanup (0252351183590670) (0252351183590670mcinstcleanup) - Unknown owner - C:\DOCUME~1\Rob\LOCALS~1\Temp\025235~1.EXE (file missing)
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
    O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
    O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe


    musicman wrote:
    Well , the log isn't that bad but always remember HJT doesn't see everything. Not by along way.

    You look as if you are indeed having software clashes so I wish you luck in sorting that out.

    In the meantime you should try a deeper scanner. I recommend you do this.

    ***********************

    Make sure you have exposed all Hidden Files & Folders.

    To enable the viewing of Hidden files follow these steps:

    1. Close all programs so that you are at your desktop.
    2. Double-click on the My Computer icon.
    3. Select the Tools menu and click Folder Options.
    4. After the new window appears select the View tab.
    5. Put a checkmark in the checkbox labeled Display the contents of system folders.
    6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
    7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
    8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
    9. Press the Apply button and then the OK button and close My Computer.

    ***********************

    Please download and install Superantispyware here ….

    http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
    • Load SUPERAntiSpyware and click the Check for Updates button.
    • Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!

    IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.
    • Open SUPERAntiSpyware and click the Scan your Computer button.
    • Check Perform Complete Scan and then click Next.
    • SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
    • Make sure that they all have a check next to them, and then click Next.
    • Click Finish and you will be taken back to the main interface.
    • It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
    • I'll need a log afterwards of what has been found.
    • To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
    • Please post the results of the SUPERAntiSpyware log in your next reply along with a fresh HJT log AND an update on how things are working now.

    ***********************

    Empty your recycle bin

    *******************


    Rehide your Hidden Files & Folders by carrying out the reverse operation to that described at the start of this post & reboot to normal mode.



    We'll go from there.


    MM
  • edited July 2007
    There is nothing dreadfully bad in either log.

    Please update Superantispyware to the latest definitions then rescan your computer with it again.

    Save the scan log report as you did before.

    ***********

    Open HJT ... click on 'Do a System Scan Only'... put tick/check marks next to these entries IF still present ...

    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)


    Remember to close ALL open browser windows – including this one – before clicking on “Fix Checked” at the foot of the HijackThis window.

    ***********

    I see you have run Panda ActiveScan in the past. Please run another scan with this program now and save the log report.

    In your next post please include the Superantispyware and ActiveScan reports.


    I can't see anything else in the logs to give me reason to suspect malware. How is your computer acting now? Do you still have the "multiple IE windows" problem and/or the start/search/"find target" issues?

    Have you tried browsing with an alternative browser (e.g. Firefox)? If so what happened? Still the same problems?

    Anything else wrong or have things improved?


    OJ
  • edited July 2007
    Here are the scans / fixes I did in order

    SuperAntivirus Scan

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 07/13/2007 at 02:09 PM

    Application Version : 3.9.1008

    Core Rules Database Version : 3269
    Trace Rules Database Version: 1280

    Scan type : Complete Scan
    Total Scan Time : 02:03:00

    Memory items scanned : 596
    Memory threats detected : 0
    Registry items scanned : 7616
    Registry threats detected : 0
    File items scanned : 111598
    File threats detected : 9

    Adware.Tracking Cookie
    C:\Documents and Settings\Rob\Cookies\rob@ads.web.aol[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@msnportalbeetoffice2007.112.2o7[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@2o7[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@atwola[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@247realmedia[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@msnportal.112.2o7[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@shortmedia.us.intellitxt[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@ar.atwola[1].txt
    C:\Documents and Settings\Rob\Cookies\rob@revsci[2].txt


    Panda Active Scan

    Incident Status Location

    Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Rob\Cookies\rob@atwola[1].txt
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Rob\Cookies\rob@com[1].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Rob\My Documents\OLD COMPUTER FILES\2006 CFROBW-LAPTOP FILES\Desktop\Security Testing Center\smitRem.exe[smitRem/Process.exe]
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Rob\My Documents\OLD COMPUTER FILES\2006 CFROBW-LAPTOP FILES\Desktop\smitRem\Process.exe
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Rob\My Documents\OLD COMPUTER FILES\2006 CFROBW-LAPTOP FILES\My Documents\Security Testing Center\smitRem.exe[smitRem/Process.exe]
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Rob\My Documents\OLD COMPUTER FILES\cwshredder\smitRem.exe[smitRem/Process.exe]
    Adware:Adware/ActiveSearch Not disinfected C:\Documents and Settings\Rob\My Documents\OLD COMPUTER FILES\Software\AOL Active Virus Shield\avs.msi[unk_0061][tbhelper.dll]


    STOPZilla Scan

    Block/Extraction Pop-up blocker 2007-07-14 08:14:24 Extracted package VirusBurst
    Block/Extraction Registry enforcer 2007-07-14 08:14:24 Extracted registry key HKUS\S-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\zonemap\ranges
    Block/Extraction Registry enforcer 2007-07-14 08:14:23 Extracting registry value hklm\software\licenses
    Block/Extraction Pop-up blocker 2007-07-14 08:14:22 Extracted package BHO Plugin
    Block/Extraction Registry enforcer 2007-07-14 08:14:22 Extracted registry key hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\qksrv.net
    Block/Extraction Pop-up blocker 2007-07-14 08:14:22 Removed registry path="hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\linksynergy.com"
    Block/Extraction Pop-up blocker 2007-07-14 08:14:22 Removed registry path="hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\fastclick.net"
    Block/Extraction Pop-up blocker 2007-07-14 08:14:22 Removed registry path="hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\fastclick.com"
    Block/Extraction Pop-up blocker 2007-07-14 08:14:22 Removed registry path="hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\commission-junction.com"
    Block/Extraction Pop-up blocker 2007-07-14 08:14:22 Removed registry path="hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\bfast.com"
    Block/Extraction Registry enforcer 2007-07-14 08:14:21 Extracted registry key hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\linksynergy.com
    Block/Extraction Registry enforcer 2007-07-14 08:14:21 Extracted registry key hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\fastclick.net
    Block/Extraction Registry enforcer 2007-07-14 08:14:21 Extracted registry key hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\fastclick.com
    Block/Extraction Registry enforcer 2007-07-14 08:14:20 Extracted registry key hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\commission-junction.com
    Block/Extraction Registry enforcer 2007-07-14 08:14:20 Extracted registry key hkus\s-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\p3p\history\bfast.com
    Block/Extraction Pop-up blocker 2007-07-14 08:14:16 Extracted package Media-Codec
    Block/Extraction Registry enforcer 2007-07-14 08:14:16 Extracted registry key hklm\software\microsoft\windows\currentversion\policies\explorer\run
    Block/Extraction Registry enforcer 2007-07-14 08:14:16 Extracted registry key HKUS\S-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\zonemap\ranges
    Block/Extraction Registry enforcer 2007-07-14 08:14:16 Extracted registry key HKUS\S-1-5-20\software\microsoft\windows\currentversion\internet settings\zonemap\ranges
    Block/Extraction Registry enforcer 2007-07-14 08:14:16 Extracted registry key HKUS\S-1-5-19\software\microsoft\windows\currentversion\internet settings\zonemap\ranges
    Block/Extraction Registry enforcer 2007-07-14 08:14:16 Extracted registry key HKUS\.DEFAULT\software\microsoft\windows\currentversion\internet settings\zonemap\ranges
    Block/Extraction Registry enforcer 2007-07-14 08:14:14 Extracted registry key HKUS\S-1-5-21-1477672703-1462116218-2362819659-1006\software\microsoft\windows\currentversion\internet settings\zonemap\domains
    Block/Extraction Registry enforcer 2007-07-14 08:14:10 Extracted registry key HKUS\S-1-5-20\software\microsoft\windows\currentversion\internet settings\zonemap\domains
    Block/Extraction Registry enforcer 2007-07-14 08:14:06 Extracted registry key HKUS\S-1-5-19\software\microsoft\windows\currentversion\internet settings\zonemap\domains
    Block/Extraction Registry enforcer 2007-07-14 08:14:03 Extracted registry key HKUS\.DEFAULT\software\microsoft\windows\currentversion\internet settings\zonemap\domains
    Block/Extraction Registry enforcer 2007-07-14 08:14:03 Extracting registry value hklm\software\licenses

    Logfile of HijackThis v1.99.1
    Scan saved at 8:19:39 AM, on 07/14/07
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Dell Photo AIO Printer 964\memcard.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    C:\Program Files\Common Files\AOL\1176967536\ee\AOLSoftware.exe
    C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Broadcom\BACS\BacsTray.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Program Files\Webroot\Washer\wwDisp.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\WinTV\scheduler\TitanTV.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\wwSecure.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\system32\dlcjcoms.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    C:\WINDOWS\system32\taskswitch.exe
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
    C:\WINDOWS\system32\WISPTIS.EXE
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\WinTV\Ir.exe
    C:\Program Files\WinTV\WinTV2K.EXE
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\AOL 9.0\waol.exe
    C:\Program Files\AOL 9.0\shellmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Hijackthis\scanner.exe


    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: ZILLAbar Browser Helper Object - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
    O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 964\memcard.exe"
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1176967536\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [DVDTray] C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dlcjmon.exe] "C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [bacstray] C:\Program Files\Broadcom\BACS\\BacsTray.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
    O4 - HKLM\..\Run: [DLCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
    O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Creative Technology Volume Tray.lnk = C:\Program Files\Creative\Surround Mixer\CTSysVol.exe
    O4 - Startup: Nero DVD tray.lnk = C:\Program Files\Ahead\ODD Toolkit\dvdtray.exe
    O4 - Startup: TitanTV Remote Scheduler.lnk = C:\Program Files\WinTV\scheduler\TitanTV.exe
    O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe
    O4 - Global Startup: SpeedUpMyPC.lnk = C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O11 - Options group: [TABS] Tabbed Browsing
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SYSSCANNER.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8300.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176711944515
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176572622125
    O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://fastaccess.drivers.bellsouth.net/software/DSLspeedtool/bls_speedop.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/boardid/BoardID.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
    O18 - Filter: text/salt+html - {407AADC1-FF74-4885-AB6D-67AF452F531A} - C:\Program Files\Microsoft Speech Application SDK 1.0\Client\SaltFilter.dll
    O18 - Filter: text/salt+html; charset=utf-8 - {407AADC1-FF74-4885-AB6D-67AF452F531A} - C:\Program Files\Microsoft Speech Application SDK 1.0\Client\SaltFilter.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: McAfee Application Installer Cleanup (0252351183590670) (0252351183590670mcinstcleanup) - Unknown owner - C:\DOCUME~1\Rob\LOCALS~1\Temp\025235~1.EXE (file missing)
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
    O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
    O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe


    I am aware of the following problems which I have still.

    The Windows Update Icon will occasionaly appear and when clicked on just go's away. It dosn't say that anything was downloaded, or that anything is ready to install, and when the computer goes to shutdown, it usually wants me to shutdown and says that there are 5 items it wants to install. I do that and it appears to be working, when I do a start shutdown, it still wants to install 5 updates.


    When I go to the WindowsUpdate site and attempt check for needed updates by either either an express or custom options, I get the following message.

    Please change your Internet Explorer security settings
    To save changes to your settings for this website, you need to enable userdata persistence for Internet Explorer. Complete the steps below, and then click Change settings to the left and try saving your changes again.
    In Internet Explorer, on the Tools menu, click Internet Options.
    Click the Security tab, click the Internet security zone icon, and then click Custom Level.
    In the Settings dialog box, scroll to the Miscellaneous section.
    Under Userdata persistence , select Enable.
    Click OK and when the security warning dialog box appears, click Yes.

    Read more about steps you can take to resolve this problem (error number 0x800A0046) yourself.

    When I right Click on device my computer, select properties, select hardware tab and run Device Manager, I still have the exclamation point on my video display adapter.


    I'm wondering if the Windows update notification area icon function is being exploited by a new type of exploit and is using this function to reinstall itself on shutdown, this may explain it's strange behavior.

    Is there a way to repair the WindowsUpdate taskbar notification icon problem?
  • edited July 2007
    Okay this thread can be closed.

    I formatted and re-installed my computer from scratch to get my video problem repaired.

    Rob
  • edited July 2007
    OK Rob. Fair enough. I understand what you have done, It does mean that your computer is likely to be cleaned out of all malware in the process.

    I'm unaware of such an exploit that you mention but who knows? You may be right.

    As you probably know HJT doesn't see all malware (far from it) so what you have done is good.

    Best wishes.


    MM
  • TroganTrogan London, UK
    edited July 2007
    This topic is now closed. If you wish it reopened, please send a Private Message (PM) to one of the Spyware Mods with a link to your thread.

    Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required.

    If you are not the user who started this thread, you must start a new Thread instead.

    Would you also be interested to join Short-Media (Team #93) with the Folding@Home Project? More information available here
This discussion has been closed.