Lotus no attachment,but is on BlackBerry

Hunter_ThompsonHunter_Thompson
edited September 2007 in Science & Tech
A user is having problems with email - when an email with an attachment is sent to her Lotus Inbox and BlackBerry, the BB unit has the attachment on the email but the Lotus email client inbox does not.
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Any advice greatly appreciated.

Hunter

Comments

  • pseudonympseudonym Michigan Icrontian
    edited September 2007
    Your problem is that you're using Lotus... GOD I hate Lotus, what a POS that thing is.

    On a more constructive note, I'll ask my IT guy if he had to do anything for our 1 guy who uses a BB (We are on Lotus too). I know he had some initial problems but its working fine for him now.
  • Hunter_ThompsonHunter_Thompson
    edited September 2007
    pseudonym wrote:
    Your problem is that you're using Lotus... GOD I hate Lotus, what a POS that thing is.

    I hear that. It seems pretty troublesome. Thanks for any advice you may have...

    Hunter
  • Hunter_ThompsonHunter_Thompson
    edited September 2007
    *** U P D A T E ***

    Here is what I asked the user to gain more info:
    __________________________________* __________________________
    Hey,

    I have been speaking with some Lotus Notes experts and they need more info:

    What is the origin of the mail? In other words, what type of program sent the mail?

    Does the size of the email (in bytes, as shown in the Inbox view) make it appear that it could have an attachment?

    If the another user opens her mail from a different PC, does the attachment show?

    Finally, what version of Lotus is running on the PC in question?

    Thanks for your help. If you would like the user to contact me with this information directly just get them to bounce me an email.

    Thanks for all your help, have a great evening!
    __________________________________* _____________________________

    So here is the reply from the user, classic end-user stuff:
    Hey Hunter -

    It seems to be OK now. It was just that one day when the user wasn't receiving attachments. She's not had a repeat performance since then thankfully.

    Thanks for following this up. I'll be sure to let you know if it happens again.

    Cheers
  • edcentricedcentric near Milwaukee, Wisconsin Icrontian
    edited September 2007
    Oh, you don't have a problem, so I can hijack the thread.
    In the last two weeks I have been moved to Lotus and a BB.
    Notes was written by programmers that never have to look at it or actually use it. It functions but it is a kludge.
    The BB on the other hand is an atrocity. Lets build an under powered windows 3.1 platform. Lots of icons that don't mean anything, layered menus where you have to remember where things are, and no way to jump directly between functions. It isn't even a decent cell phone. I hate it.
  • pseudonympseudonym Michigan Icrontian
    edited September 2007
    Microsoft does make a very nice converter that pulls all your Notes Domino stuff into an Outlook mailbox. That thing is a godsend.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited September 2007
    Lotus
    Wow, I thought that was dead by the mid-nineties. But then, I guess I've no room to talk. My organization uses Word Perfect Office Suite! (*$%#)$%^
  • lemonlimelemonlime Canada Member
    edited September 2007
    We've been using Lotus Notes for years at work. Some things never die :D
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