popups by zedo

GHIGRA

As soon I open IE in xp pro, I get anoying popups of all kinds, "powered by ZEDO". I allready did all kinds of scans, in normal and save mode. I have a external firewall, do regular updates of windows and my anti spam program "Ad-aware", but all without succes. Symantec antivirus is constantly protecting my system.
Can anybody release me from this adware?
Thanks!

Veka

Hi GHIGRA and welcome to Icrontic.

We have a thread here

Steps To Take Before Posting a HijackThis Log

Please read it, and post back at least a new HijackThis along with Kaspersky's log.

GHIGRA

vekarppe wrote:

Hi GHIGRA and welcome to Icrontic.

We have a thread here

Steps To Take Before Posting a HijackThis Log

Please read it, and post back at least a new HijackThis along with Kaspersky's log.

Thanks for your help.

I did follow all the stepts you've asked me and these are the 3 logfiles I did get. So, what's next?

Ghigra

Veka

Please do following...

Step 1:

Temporarily Disable Real Time Monitoring Programs


Spybot S&D (Teatimer)

1. Open Spybot Search & Destroy.
2. In the Mode menu click "Advanced mode" if not already selected.
3. Choose Yes at the Warning prompt.
4. Expand the Tools menu.
5. Click Resident.
6. Uncheck the Resident "TeaTimer" (Protection of overall system settings) active. box.
7. In the File menu click Exit to exit Spybot Search & Destroy.

Ad-Aware Ad-Watch

1. Right click on the Ad-Watch icon in the system tray.
2. At the bottom of the screen there will be two checkable items called "Active" and "Automatic".
   • Active: This will turn Ad-Watch On\Off without closing it
   • Automatic: Suspicious activity will be blocked automatically
3. Uncheck both of those boxes.

Step 2:

Do a system scan with HijackThis, and check the boxes next to all the entries listed below:

O2 - BHO: Media Holding Enterprises, LLC - {0D39A900-0F3A-4C29-A254-3E65244FDC34} - C:\Program Files\ContextTool\ContextTool-2.dll

Step 3:

Remove this folder

C:\Program Files\ContextTool

Step 4:

Your Java is out of date.

Older versions have vulnerabilities that malicious sites can use to infect your system.

Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 4 and save it to your desktop.
• Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 4...allows end-users to run Java applications".
• Click the "Download" button to the right.
• Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Settings > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.

Step 5:

Post a fresh HijackThis log.

Also please let me know if problem still persists.

Waiting your reply.

GHIGRA

vekarppe wrote:

Please do following...

Step 1:

Temporarily Disable Real Time Monitoring Programs


Spybot S&D (Teatimer)

1. Open Spybot Search & Destroy.
2. In the Mode menu click "Advanced mode" if not already selected.
3. Choose Yes at the Warning prompt.
4. Expand the Tools menu.
5. Click Resident.
6. Uncheck the Resident "TeaTimer" (Protection of overall system settings) active. box.
7. In the File menu click Exit to exit Spybot Search & Destroy.

Ad-Aware Ad-Watch

1. Right click on the Ad-Watch icon in the system tray.
2. At the bottom of the screen there will be two checkable items called "Active" and "Automatic".
   • Active: This will turn Ad-Watch On\Off without closing it
   • Automatic: Suspicious activity will be blocked automatically
3. Uncheck both of those boxes.

Step 2:

Do a system scan with HijackThis, and check the boxes next to all the entries listed below:

O2 - BHO: Media Holding Enterprises, LLC - {0D39A900-0F3A-4C29-A254-3E65244FDC34} - C:\Program Files\ContextTool\ContextTool-2.dll

Step 3:

Remove this folder

C:\Program Files\ContextTool

Step 4:

Your Java is out of date.

Older versions have vulnerabilities that malicious sites can use to infect your system.

Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 4 and save it to your desktop.
• Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 4...allows end-users to run Java applications".
• Click the "Download" button to the right.
• Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Settings > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.

Step 5:

Post a fresh HijackThis log.

Also please let me know if problem still persists.

Waiting your reply.

Thanks,

I followed the steps you've asked me to do and apparently, I always got popups when starting ie, this is not so anymore.
Attached I send you the new HijackThis log.
Thanks again for your willingly support.
Ghigra.:smiles:

Veka

That's good to hear!

Step 1:

Download CCleaner to your Desktop.

CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history.

Install and run CCleaner

• CCleaner and under Options > Advanced > uncheck "Only delete files in Windows Temp folder older than 48 hours".
• A pop up box will appear advising this process will permanently delete files from your system.
• To protect logon cookies that you wish to retain, under Options > Cookies. Select and using the arrow move those cookies to the "Cookies to keep" column.
• Then select the items you wish to clean up.
  • In the Windows Tab:
    • Clean all entries in the "Internet Explorer" section.
    • Clean all the entries in the "Windows Explorer" section.
    • Clean all entries in the "System" section.
    • Clean all entries in the "Advanced" section.
    • Clean any others that you choose.
  • In the Applications Tab:
  • Clean all in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Please UNcheck "Utilities" (i.e., Ad-Aware, ewido and other security program logs.)

• Click the "Run Cleaner" button and it will scan and clean your system.
• Click exit.
• Restart the computer.

Step 2:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

For cookies issue, see here

Next we remove all used tools.

Please download OTMoveIt2 and save it to desktop.

• Double-click OTMoveIt2.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

GHIGRA

vekarppe wrote:

That's good to hear!

Step 1:

Download CCleaner to your Desktop.

CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history.

Install and run CCleaner

• CCleaner and under Options > Advanced > uncheck "Only delete files in Windows Temp folder older than 48 hours".
• A pop up box will appear advising this process will permanently delete files from your system.
• To protect logon cookies that you wish to retain, under Options > Cookies. Select and using the arrow move those cookies to the "Cookies to keep" column.
• Then select the items you wish to clean up.
  • In the Windows Tab:
    • Clean all entries in the "Internet Explorer" section.
    • Clean all the entries in the "Windows Explorer" section.
    • Clean all entries in the "System" section.
    • Clean all entries in the "Advanced" section.
    • Clean any others that you choose.
  • In the Applications Tab:
  • Clean all in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Please UNcheck "Utilities" (i.e., Ad-Aware, ewido and other security program logs.)

• Click the "Run Cleaner" button and it will scan and clean your system.
• Click exit.
• Restart the computer.

Step 2:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

For cookies issue, see here

Next we remove all used tools.

Please download OTMoveIt2 and save it to desktop.

• Double-click OTMoveIt2.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

GHIGRA

vekarppe wrote:

That's good to hear!

Step 1:

Download CCleaner to your Desktop.

CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history.

Install and run CCleaner

• CCleaner and under Options > Advanced > uncheck "Only delete files in Windows Temp folder older than 48 hours".
• A pop up box will appear advising this process will permanently delete files from your system.
• To protect logon cookies that you wish to retain, under Options > Cookies. Select and using the arrow move those cookies to the "Cookies to keep" column.
• Then select the items you wish to clean up.
  • In the Windows Tab:
    • Clean all entries in the "Internet Explorer" section.
    • Clean all the entries in the "Windows Explorer" section.
    • Clean all entries in the "System" section.
    • Clean all entries in the "Advanced" section.
    • Clean any others that you choose.
  • In the Applications Tab:
  • Clean all in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Please UNcheck "Utilities" (i.e., Ad-Aware, ewido and other security program logs.)

• Click the "Run Cleaner" button and it will scan and clean your system.
• Click exit.
• Restart the computer.

Step 2:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

For cookies issue, see here

Next we remove all used tools.

Please download OTMoveIt2 and save it to desktop.

• Double-click OTMoveIt2.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Thank you vekarppe, I feel a lot safer now and I learned a lot about security and stuff.
How I got infected, believe me I know , but infection, if one is not keen on malware, is only a mouseclik away.
Keep up the good work and a nice life
GHIGRA

Veka

Thank you. Glad I could help you.

Trogan

Glad we could be of assistance! The help you received here was free.

This topic is now closed. If you wish it reopened, please send a Private Message to Trogan with a link to your thread.

If you are not the user who started this thread, you must start your own Thread instead (grin)

_______________________________

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