Word 2007 giving me troubles.

airbornflghtairbornflght Houston, TX Icrontian
edited February 2008 in Science & Tech
Ok, so when I type in word 2007, I can't highlight what I've typed. What's more, when I hit the window button and go to options I can't click on any of the 'tabs' if that's what they're still called.

Comments

  • DeeGraphDeeGraph
    edited February 2008
    Did you do a custom install or full install?

    What version of Windows are you running?
    Did Word 2007 come installed or is this an upgrade?
    I'm sure you've tried reloading the software. If not, I'd start there.

    Good luck.
  • airbornflghtairbornflght Houston, TX Icrontian
    edited February 2008
    I just did a full install. I was able to highlight, and then it just stopped. This is just a corporate version from my university.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited February 2008
    Clumsy, yes, but the only idea I came up with is to uninstall and reinstall. I run Office 2007 as well - Enterprise edition through a work purchase program. I could not replicate the problem you described.

    Is this problem with all documents? If it's just one document, maybe you've set some strange permissions. That doesn't seem logical but I can't think of anything else.
  • airbornflghtairbornflght Houston, TX Icrontian
    edited February 2008
    No, it's all documents. new or old.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited February 2008
    Hey, there is something you can try. Microsoft Office 2007, at least Enterprise version, has a diagnostics utility in Microsoft Office Tools. If you have it, give it a try - "Microsoft Office Diagnostics."


    If that doesn't work, an uninstall/reinstall should be pretty easy.
  • airbornflghtairbornflght Houston, TX Icrontian
    edited February 2008
    already uninstalled it or I would. I got tired of it.

    I'm going to be really pissed if I have to redo my exchange profile. It was a major PITA (read 2 hours on phone with tech) to get it working because the university has their firewall set to paranoid.
  • airbornflghtairbornflght Houston, TX Icrontian
    edited February 2008
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WINWORD.EXE
    Application Version: 12.0.4518.1014
    Application Timestamp: 45428028
    Fault Module Name: mso.dll
    Fault Module Version: 12.0.4518.1014
    Fault Module Timestamp: 4542867b
    Exception Code: c0000005
    Exception Offset: 0003977b
    OS Version: 6.0.6000.2.0.0.256.6
    Locale ID: 1033

    Additional information about the problem:
    LCID: 1033
    Brand: Office12Crash
    skulcid: 1033

    Still doesn't work right.
  • airbornflghtairbornflght Houston, TX Icrontian
    edited February 2008
    everytime I open or close word I get this.
  • airbornflghtairbornflght Houston, TX Icrontian
    edited February 2008
    Well, I fixed it, and it seems that this is an all too comon problem with Word....

    http://joeon.net/post/2008/01/Fixing-Word-2007-Crash-on-Exit-amp%3B-Broken-Mouse-Support!.aspx

    I was bound determine to go back to office 2003, but the university pulled the office 2003 download.
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