Browser not displaying page

stephen

Hi all, Using Internet Explorer,40% of the time it won't display the page and images are showing up as a red X. I changed to firefox and it did improve things a lot. I am using a wireless internet connection which seem fine as my son uses this connection also withiut any problems.(he uses firefox)

I am posting some logs if somebody could have a look at them it would be great.
Thanks in advance



Incident Status Location Activescan.txt

Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\445ob1lt.default\cookies.txt[.com.com/]
Dialer:Dialer.ISB Not disinfected C:\ISP\BT_Openworld\Narrowband\Signup\Reinstall\SignupLt.EXE

Kaspersky scan


Saturday, March 29, 2008 4:16:39 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 29/03/2008
Kaspersky Anti-Virus database records: 672378


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
H:\

Scan Statistics
Total number of scanned objects 75998
Number of viruses found 2
Number of infected objects 5
Number of suspicious objects 0
Duration of the scan process 01:04:41

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012008032920080330\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DF1193.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DF11A4.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Multi-Direction Opitcal Mouse\Multi-Direction Opitcal Mouse\2.0\KEYS.DAT Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{DD6DE340-43E1-4368-8FA1-BEEEF5775FC2}\RP227\A0046997.exe Infected: not-a-virus:RemoteAdmin.Win32.Rejoice.j skipped

C:\System Volume Information\_restore{DD6DE340-43E1-4368-8FA1-BEEEF5775FC2}\RP231\A0048798.exe/spambully4oe-4.0.0.90.exe/stream/data0006 Infected: not-a-virus:RemoteAdmin.Win32.Rejoice.k skipped

C:\System Volume Information\_restore{DD6DE340-43E1-4368-8FA1-BEEEF5775FC2}\RP231\A0048798.exe/spambully4oe-4.0.0.90.exe/stream Infected: not-a-virus:RemoteAdmin.Win32.Rejoice.k skipped

C:\System Volume Information\_restore{DD6DE340-43E1-4368-8FA1-BEEEF5775FC2}\RP231\A0048798.exe/spambully4oe-4.0.0.90.exe Infected: not-a-virus:RemoteAdmin.Win32.Rejoice.k skipped

C:\System Volume Information\_restore{DD6DE340-43E1-4368-8FA1-BEEEF5775FC2}\RP231\A0048798.exe StarDust: infected - 3 skipped

C:\System Volume Information\_restore{DD6DE340-43E1-4368-8FA1-BEEEF5775FC2}\RP263\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped

C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped

C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped

C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped

C:\WINDOWS\Internet Logs\YOUR-CFD6DE7551.ldb Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{D2EA4981-602A-4ABB-A21E-4123AE0B71FC}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\ZLT00767.TMP Object is locked skipped

C:\WINDOWS\Temp\ZLT00771.TMP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.




Hijackthis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:22:59, on 29/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
C:\WINDOWS\V0270Mon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Multi-Direction Opitcal Mouse\Multi-Direction Opitcal Mouse\2.0\ACQTMAPP.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SWEETIE Class - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {E947C792-7724-49CC-BDFF-FE5FBF67FB9B} - (no file)
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [AVFX Engine] C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
O4 - HKLM\..\Run: [V0270Mon.exe] C:\WINDOWS\V0270Mon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ACQTMOUSE] "C:\Program Files\Multi-Direction Opitcal Mouse\Multi-Direction Opitcal Mouse\2.0\ACQTMAPP.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Locate Spot on Map by GPS - C:\Program Files\Opanda\IExif 2.3\IExifMap.htm
O8 - Extra context menu item: View Exif/GPS/IPTC with IExif - C:\Program Files\Opanda\IExif 2.3\IExifCom.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1148839232718
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: sc - C:\WINDOWS\
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9158 bytes

stephen

Updated HijackThis Log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:01:19, on 01/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
C:\WINDOWS\V0270Mon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Multi-Direction Opitcal Mouse\Multi-Direction Opitcal Mouse\2.0\ACQTMAPP.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SWEETIE Class - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {E947C792-7724-49CC-BDFF-FE5FBF67FB9B} - (no file)
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [AVFX Engine] C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
O4 - HKLM\..\Run: [V0270Mon.exe] C:\WINDOWS\V0270Mon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ACQTMOUSE] "C:\Program Files\Multi-Direction Opitcal Mouse\Multi-Direction Opitcal Mouse\2.0\ACQTMAPP.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ScanSoft OmniPage SE 4.0-reminder] "C:\Program Files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPageSE4.0\Ereg\ereg.ini"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Locate Spot on Map by GPS - C:\Program Files\Opanda\IExif 2.3\IExifMap.htm
O8 - Extra context menu item: View Exif/GPS/IPTC with IExif - C:\Program Files\Opanda\IExif 2.3\IExifCom.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1148839232718
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: sc - C:\WINDOWS\
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9250 bytes

Veka

Hi stephen,

I don't see any bad there. Looks good.

• Please go to VirusTotal
• Copy and paste the following file path into the Search Box in the middle of the page:
  
  C:\WINDOWS\V0270Mon.exe
  
  
• Now, click on the Send File button
• Save a copy of the Anti-Virus results. Post the results in your next reply.

stephen

Thanks for the reply vekarppe,
I copyied and pasted the results below, hope I did it correctly.

Stephen.

File V0270Mon.exe received on 01.20.2008 19:08:16 (CET)
Current status: finished
Result: 0/32 (0.00%)

Veka

Yes you did. Thanks.

No malwares on your computer.


Clean up System Restore

You can find instructions on how to disable and enable System Restore from these guides:

Disable And Enable System Restore
Windows XP System Restore Guide

Make Your Internet Explorer More Secure

This can be done by following these simple instructions:

• From within Internet Explorer click on the tools menu and then click on Options
• Click once on the "Security" tab
• Click once on the "Internet" icon so it becomes highlighted
• Click once on the Custom Level button.
  • Change the "Download signed ActiveX" controls to Prompt
  • Change the "Download unsigned ActiveX" controls to Disable
  • Change the "Initialize and script ActiveX controls" not marked as safe to Disable
  • Change the "Launching programs and files in an IFRAME" to Prompt
  • Change the "Navigate sub-frames across different domains" to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

Note that Internet Explorer is not the most secure browser. There are safer (and better) alternatives available like Opera and Firefox.

Keep Your System Up to date

It is imperative that you keep your Windows, Antivirus, and other softwares up to date. Otherwise you are not protected against new threats and your system is vulnerable and unsafe. Update your Antivirus software at least once a week, and visit Microsoft Windows Update site regularly.

Install SpywareBlaster

SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware

Additional Utilities and Tips to Enhance Your Safety

• MVPS Hosts file --- The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
• Comodo BOCLEAN --- Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Winpatrol --- Download and install the free version of Winpatrol. A tutorial for this product is located here: Using Winpatrol to protect your computer from malicious software

Get more knowledge about how to protecet your computer and prevent malware issues by reading these short articles:

• How to prevent Malware by miekiemoes
• So How Did I Get Infected In First Place by Tony Klein
• Ten Commandments for Your Computer Sanity by BitDefender

Happy surfing and stay clean!

stephen

Some great links Vekarppe, I will work my way through them.
Thanks for you time and help its appreciated,

Stephen

Veka

Glad we could be of assistance! The help you received here was free.

This topic is now closed. If you wish it reopened, please send a Private Message to Trogan with a link to your thread.

If you are not the user who started this thread, you must start your own Thread instead

_______________________________

Have we helped you with any issues you have had with your PCs or other items? If so, you can now help us by Joining Team 93 and fold for a cure.