computer still infected?
Hi everyone!
My dad clicked something on his computer the other day and got a virus. My mom did a system restore for a few days before and the virus isn't picked up by McAfee anymore, but the computer is still super slow. Here is a copy of the HJT logfile. If there is anything anyone can suggest to make the computer quicker, that would be amazing!
Thanks
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:19:41 PM, on 4/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\RoamMgr.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZU
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124059067562
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124581905871
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://taxwebwlbs1.trendmls.com/Resources/webpublisher/installer/fileopen.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NNServ - New.net, Inc. - C:\Program Files\NewDotNet\nnrun.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\system32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - https://www.trendmls.com/images/BGLocation.gif
O24 - Desktop Component 1: (no name) - https://www.trendmls.com/images/BlockHeadernav.gif
--
End of file - 12233 bytes
My dad clicked something on his computer the other day and got a virus. My mom did a system restore for a few days before and the virus isn't picked up by McAfee anymore, but the computer is still super slow. Here is a copy of the HJT logfile. If there is anything anyone can suggest to make the computer quicker, that would be amazing!
Thanks
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:19:41 PM, on 4/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\RoamMgr.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZU
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124059067562
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124581905871
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://taxwebwlbs1.trendmls.com/Resources/webpublisher/installer/fileopen.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NNServ - New.net, Inc. - C:\Program Files\NewDotNet\nnrun.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\system32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - https://www.trendmls.com/images/BGLocation.gif
O24 - Desktop Component 1: (no name) - https://www.trendmls.com/images/BlockHeadernav.gif
--
End of file - 12233 bytes
0
Comments
Computers quake in fear when they hear either of my parents coming, but since they both love to use them there is just nothing to do about it. Some Zlob infection changes showing here, so let's scan and then check after.
To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.
Download Malwarebytes' Anti-Malware from Here or Here.
Double Click mbam-setup.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy and Paste the entire report in your next reply. If it calls for a reboot to complete the repairs do that as well then.
============================
Then Download Deckard's System Scanner (dss.exe) to your Desktop. Note: You must be logged onto an account with administrator privileges.
Making sure dss.exe is directly on your desktop, go to Start - Run, and copy/paste the following (then press OK):
"%userprofile%\desktop\dss.exe" /config
When the DSS Configuration display opens click the "Check All" button (if the "Uncheck All" button shows, click that, then click "Check All"). Next, Under Main Log, uncheck the following:
System Restore
Temp Cleanup
Process Modules
Then under Options, place a check next to the following:
Backup Registry Hives
Don't make any other changes at this time. Then click the "Scan!" button to start the scan.
Once the scan has completed a textbox will appear - copy/paste those contents back here (main.txt). Also a second text file, extra.txt, will show as minimized in your Task Bar. Maximize/Open this, and copy/paste those contents back here along with the main.txt please. (The logs can also be found in the C:\Deckard\System Scanner folder)
Post those along with the MBAM log please.
from Malwarebytes:Malwarebytes' Anti-Malware 1.11
Database version: 604
Scan type: Quick Scan
Objects scanned: 33863
Time elapsed: 13 minute(s), 7 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 16
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.pseudotransparentplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.pseudotransparentplugin.1 (Adware.MyWebSearch) -&g t; Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{84da4fdf-a1cf-4195-8688-3e961f505983} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -& gt; Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WUSN.1 (Adware.WhenUSave) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\Program Files\SpyShredder (Rogue.SpyShredder) -> Quarantined and deleted successfully.
Files Infected:
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\Program Files\SpyShredder\SpyShredder0.ss (Rogue.SpyShredder) -> Quarantined and deleted successfully.
C:\Program Files\SpyShredder\SpyShredder1.ss (Rogue.SpyShredder) -> Quarantined and deleted successfully.
from deckard see the attached files.
Deckard's System Scanner v20071014.68
Run by Owner on 2008-04-09 19:39:44
Computer is in Normal Mode.
-- HijackThis (run as Owner.exe)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:39:45 PM, on 4/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\RoamMgr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\mcafee\msc\mcuimgr.exe
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\notepad.exe
C:\Documents and Settings\Owner\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZU
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124059067562
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124581905871
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://taxwebwlbs1.trendmls.com/Resources/webpublisher/installer/fileopen.cab
O23 - Service: McAfee Application Installer Cleanup (0207931207742016) (0207931207742016mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\020793~1.EXE (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NNServ - New.net, Inc. - C:\Program Files\NewDotNet\nnrun.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\system32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - https://www.trendmls.com/images/BGLocation.gif
O24 - Desktop Component 1: (no name) - https://www.trendmls.com/images/BlockHeadernav.gif
--
End of file - 12292 bytes
-- Files created between 2008-03-09 and 2008-04-09
2008-04-09 18:52:52 0 d
C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-04-09 18:51:57 0 d
C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-09 18:51:56 0 d
C:\Program Files\Malwarebytes' Anti-Malware
2008-04-09 18:50:37 0 d
C:\Program Files\Common Files\Download Manager
2008-04-09 07:53:16 0 d
C:\WINDOWS\LastGood
2008-04-05 16:18:39 0 d
C:\Program Files\Trend Micro
2008-04-01 18:19:57 0 d
C:\Documents and Settings\LocalService\Desktop
2008-04-01 18:17:46 143360 --a
C:\WINDOWS\system32\dunzip32.dll <Not Verified; Inner Media, Inc.; DynaZIP-32 Multi-Threading UnZIP DLL>
2008-04-01 17:56:37 0 d
C:\Program Files\McAfee.com
2008-03-31 21:41:11 0 d
C:\Documents and Settings\LocalService\Application Data\HPAppData
2008-03-31 21:32:52 0 d
C:\Documents and Settings\LocalService\Application Data\SiteAdvisor
2008-03-31 21:32:39 0 d
C:\Program Files\SiteAdvisor
2008-03-31 21:32:39 0 d
C:\Documents and Settings\Owner\Application Data\SiteAdvisor
2008-03-31 21:32:39 0 d
C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2008-03-31 21:26:46 0 d
C:\Program Files\McAfee(2).com
2008-03-31 21:26:19 0 d
C:\Program Files\Common Files\McAfee
2008-03-31 21:25:25 0 d
C:\Program Files\McAfee
2008-03-31 21:21:26 0 d
C:\Documents and Settings\All Users\Application Data\McAfee
2008-03-13 18:41:31 0 d
C:\Documents and Settings\Owner\Application Data\Intuit
2008-03-13 18:40:57 0 d
C:\Program Files\Common Files\AnswerWorks 4.0
2008-03-13 18:37:17 0 d
C:\Documents and Settings\All Users\Application Data\Intuit
2008-03-13 18:37:08 0 d
C:\Program Files\Common Files\Intuit
2008-03-13 18:35:12 0 d
C:\Program Files\TurboTax
-- Find3M Report
2008-04-09 18:50:37 0 d
C:\Program Files\Common Files
2008-04-08 19:17:21 0 d
C:\Program Files\Java
2008-04-05 12:56:37 147668 --a
C:\WINDOWS\hpoins21.dat
2008-03-13 18:40:57 0 d--h
C:\Program Files\InstallShield Installation Information
2008-03-11 17:10:37 0 d-a-s---- C:\Program Files\NewDotNet
-- Registry Dump
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
03/02/2007 05:52 PM 1298024 -ra
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{053F9267-DC04-4294-A72C-58F732D338C0}]
03/02/2007 05:52 PM 177768 -ra
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [08/22/2002 10:28 PM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [09/01/2004 12:10 AM]
"PCTVOICE"="pctspk.exe" [02/24/2003 06:35 PM C:\WINDOWS\system32\pctspk.exe]
"PRONoMgr.exe"="C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" [12/18/2002 05:20 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [12/20/2005 10:54 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [02/12/2006 01:19 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [10/10/2007 08:51 PM]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [03/11/2007 10:34 PM]
"MskAgentexe"="C:\Program Files\McAfee\MSK\MskAgent.exe" [01/17/2007 04:30 PM]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6253\SiteAdv.exe" [06/21/2007 04:06 PM]
"McENUI"="C:\PROGRA~1\McAfee\MHN\McENUI.exe" [01/19/2007 05:11 PM]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\MSMSGS.exe" [10/13/2004 12:24 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]
"Aim6"="" []
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 09:05 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [01/08/2008 08:59 PM]
[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= C:\Program Files\Qualcomm\Eudora\EuShlExt.dll [ ]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
C:\WINDOWS\system32\LgNotify.dll 02/03/2003 02:59 PM 110592 C:\WINDOWS\system32\LgNotify.dll
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt hpqcxs08 hpqddsvc
-- End of Deckard's System Scanner: finished at 2008-04-09 19:40:12
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
-- System Information
Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English
CPU 0: Intel(R) Pentium(R) M processor 1300MHz
Percentage of Memory in Use: 58%
Physical Memory (total/avail): 511.23 MiB / 210.65 MiB
Pagefile Memory (total/avail): 1248.95 MiB / 867.78 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1925.41 MiB
C: is Fixed (NTFS) - 27.95 GiB total, 16.35 GiB free.
D: is CDROM (No Media)
\\.\PHYSICALDRIVE0 - FUJITSU MHT2030AT - 27.95 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 27.95 GiB - C:
-- Security Center
AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.
FW: McAfee Personal Firewall v (McAfee)
AV: McAfee VirusScan v (McAfee) Disabled
[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"="C:\\Program Files\\Google\\Google Talk\\googletalk.exe:*:Enabled:Google Talk"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Common Files\\AOL\\1160236488\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1160236488\\ee\\aolsoftware.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\1160236488\\ee\\aim6.exe"="C:\\Program Files\\Common Files\\AOL\\1160236488\\ee\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\Ares\\Ares.exe"="C:\\Program Files\\Ares\\Ares.exe:*:Enabled:Ares"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqnrs08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
-- Environment Variables
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Owner\Application Data
CLASSPATH=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=HOLLY-E0X4X61XR
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Owner
LOGONSERVER=\\HOLLY-E0X4X61XR
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 9 Stepping 5, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0905
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
TMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
USERDOMAIN=HOLLY-E0X4X61XR
USERNAME=Owner
USERPROFILE=C:\Documents and Settings\Owner
windir=C:\WINDOWS
-- User Profiles
Owner (admin)
-- Add/Remove Programs
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
32 Bit HP CIO Components Installer --> MsiExec.exe /I{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 8.1.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
AIM 6 --> C:\Program Files\AIM6\uninst.exe
ALO Power Audio Converter 1.5 --> "C:\Program Files\ALO Power Audio Converter\unins000.exe"
ALPS Touch Pad Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}\setup.exe" UNINSTALL
AltoMP3 Gold 5.06 --> "C:\Program Files\AltoMP3 Gold\unins000.exe"
AnswerWorks 4.0 Runtime - English --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}\setup.exe" -l0x9 -removeonly
Ares 1.9.0 --> "C:\Program Files\Ares\uninstall.exe"
Artisan DVD/DivX Player --> "C:\Program Files\ArtisanDVDPlayer\unins000.exe"
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Broadcom Driver Installer --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{BE6890C7-31EF-478C-812E-1E2899ABFCA9} /l1033
Dell ResourceCD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe"
Google Earth --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Format SDK (KB902344) --> "C:\WINDOWS\$NtUninstallKB902344$\spuninst\spuninst.exe"
HP Customer Participation Program 9.0 --> C:\Program Files\Hewlett-Packard\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Imaging Device Functions 9.0 --> C:\Program Files\Hewlett-Packard\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
hp instant support --> C:\PROGRA~1\HEWLET~1\hpis\Uninstall.exe /s CeS
HP Memories Disc --> MsiExec.exe /X{B376402D-58EA-45EA-BD50-DD924EB67A70}
HP OCR Software 9.0 --> C:\Program Files\Hewlett-Packard\Digital Imaging\OCR\hpzscr01.exe -datfile hpqbud11.dat
hp officejet 4100 series --> MsiExec.exe /X{88F3DD4D-C46C-4312-84DA-603087D3F86B}
HP Photo and Imaging 2.0 - All-in-One --> MsiExec.exe /X{9867A917-5D17-40DE-83BA-BEA5293194B1}
HP Photo and Imaging 2.0 - All-in-One Drivers --> MsiExec.exe /X{6ECB39BD-73C2-44DD-B1A0-898207C58D8B}
HP Photo and Imaging 2.0 - hp officejet 4100 series --> C:\Program Files\Hewlett-Packard\Digital Imaging\{7C8BB31C-E09E-4c7d-BBF1-45E33B467FE1}\Setup\hpzscr01.exe -datfile hposcr02.dat -forcereboot
HP Photosmart All-In-One Software 9.0 --> C:\Program Files\Hewlett-Packard\Digital Imaging\{B46AC30C-22D2-4610-B041-1DA7BB29EB57}\setup\hpzscr01.exe -datfile hposcr21.dat
HP Photosmart Essential 2.01 --> C:\Program Files\Hewlett-Packard\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
HP Smart Web Printing --> MsiExec.exe /X{415CDA53-9100-476F-A7B2-476691E117C7}
HP Update --> MsiExec.exe /X{8C6027FD-53DC-446D-BB75-CACD7028A134}
HPSSupply --> MsiExec.exe /X{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}
Intel(R) PROSet --> MsiExec.exe /I{8552A53D-5226-462B-8E7C-B3174C04E7BD}
InterActual Player --> C:\Program Files\InterActual\InterActual Player\inuninst.exe
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{501BADCD-F8F7-44CB-AC3F-6ED25C1A28B5} /l1033
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java(TM) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(TM) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
McAfee SecurityCenter --> C:\Program Files\McAfee\MSC\mcuninst.exe
Microsoft Base Smart Card Cryptographic Service Provider Package --> "C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{91E30409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Move Networks Media Player for Internet Explorer --> C:\Documents and Settings\Owner\Application Data\Move Networks\ie_bin\Uninst.exe
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
New.net Domains 8.0 build 838 --> C:\Program Files\NewDotNet\uninstall.exe
Opera 9.24 --> MsiExec.exe /X{4676DB43-A5E5-40AD-ACBB-5D80AFD2AFC4}
PCTEL 2304WT V.9x MDC Modem Drivers --> ptuninst.exe
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{929408E6-D265-4174-805F-81D1D914E2A4} /l1033
Santé for Windows 95/98 --> C:\WINDOWS\uninst.exe -fc:\sante\DeIsL1.isu -cc:\sante\_ISREG32.DLL
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
SigmaTel AC97 Audio Drivers --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7959721D-8268-4565-9E0E-C41A9F4848A9}\setup.exe" -l0x9 -nodialog -uninstall
Spelling Dictionaries Support For Adobe Reader 8 --> MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}
TurboTax Deluxe 2007 --> C:\Program Files\TurboTax\Deluxe 2007\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2007\Uninstall.log" -NoGui
Viewpoint Manager (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
Viewpoint Toolbar (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarInstaller.exe /u /k
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Media Connect --> "C:\WINDOWS\$NtUninstallWMCSetup$\spuninst\spuninst.exe"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Format SDK Hotfix - KB891122 --> "C:\WINDOWS\$NtUninstallKB891122$\spuninst\spuninst.exe"
Windows Presentation Foundation --> MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
XML Paper Specification Shared Components Pack 1.0 -->
-- Application Event Log
Event Record #/Type15755 / Error
Event Submitted/Written: 04/02/2008 08:05:48 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16608, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Event Record #/Type15716 / Error
Event Submitted/Written: 04/01/2008 07:21:38 PM
Event ID/Source: 1001 / Application Hang
Event Description:
Fault bucket 625112620.
Event Record #/Type15715 / Error
Event Submitted/Written: 04/01/2008 07:21:38 PM
Event ID/Source: 1001 / Application Hang
Event Description:
Fault bucket 625112620.
Event Record #/Type15714 / Error
Event Submitted/Written: 04/01/2008 07:20:55 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16608, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Event Record #/Type15713 / Error
Event Submitted/Written: 04/01/2008 07:20:55 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16608, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
-- Security Event Log
No Errors/Warnings found.
-- System Event Log
Event Record #/Type74803 / Warning
Event Submitted/Written: 04/09/2008 06:35:39 PM
Event ID/Source: 8004 / MRxSmb
Event Description:
A request has been submitted to promote the computer to backup when it is already a
master browser.
Event Record #/Type74801 / Warning
Event Submitted/Written: 04/09/2008 06:34:04 PM
Event ID/Source: 8021 / BROWSER
Event Description:
The browser was unable to retrieve a list of servers from the browser master \\MORANS on the network \Device\NetBT_Tcpip_{B4419D7F-BD9C-400F-B37C-205EC9A77634}.
The data is the error code.
Event Record #/Type74799 / Error
Event Submitted/Written: 04/09/2008 06:33:37 PM
Event ID/Source: 29 / W32Time
Event Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.
Event Record #/Type74798 / Error
Event Submitted/Written: 04/09/2008 06:33:37 PM
Event ID/Source: 17 / W32Time
Event Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)
Event Record #/Type74793 / Warning
Event Submitted/Written: 04/09/2008 06:33:35 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00042350150B. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.
-- End of Deckard's System Scanner: finished at 2008-04-09 19:13:49
Along with that is it's Viewpoint Toolbar. See here for more information, but in general Viewpoint is one point of view you really do not need there.
Also in Add/Remove Programs you need to uninstall all of these older and more vulnerable Java versions:
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java(TM) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(TM) SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Be sure to not touch 6 Update 5 - this is the most current and the one to keep:
Java(TM) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Close Internet Explorer and all running programs and run a scan in HijackThis. Place a check next to all of the following lines, then select “Fix Checked” and close HijackThis.
O8 - Extra context menu item: &Search - hxxp ://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZU
O24 - Desktop Component 0: (no name) - hxxps ://www .trendmls.com/images/BGLocation.gif
O24 - Desktop Component 1: (no name) - hxxps ://www .trendmls.com/images/BlockHeadernav.gif
After doing that and any uninstalls as recommended reboot, and run and post back a new HijackThis log please. Also an update on how things are running there now.
(http altered to remove direct linking)
The computer is running much better! Thank you so much! Here is the latest HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:49:47 PM, on 4/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\RoamMgr.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124059067562
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124581905871
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://taxwebwlbs1.trendmls.com/Resources/webpublisher/installer/fileopen.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NNServ - New.net, Inc. - C:\Program Files\NewDotNet\nnrun.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\system32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
--
End of file - 11155 bytes
Just to make sure the uninstall option is not available, Go to Start – Settings – Control Panel. Click on Add/Remove Programs. If any of the following programs are listed there, click on the program to highlight it, and click on Remove. Then close the Control Panel.
New.net Domains 8.0 build 838
Just post back for now if it did allow it's own uninstall, or you just got some missing item error. Then we'll do the remaining repairs on that.
That program did not show up in the add/remove programs in the control panel.
Megan
Make sure McAfee and all other security software are disabled during these next repair steps.
Download The Avenger by Swandog from here and save it to your Desktop.
Disconnect from net access, close all open programs and unzip the downloaded avenger.zip file. Then in the new avenger folder created locate and click on avenger.exe to run the tool.
Okay the warning. When the Avenger display opens copy/paste the following text inside the Code box into the Avenger box titled "Input script here:". Then click the Execute button to run the repair, click Yes, then allow Avenger to reboot your system.
Your system may reboot twice to complete the repairs. After the reboot a text will open - copy/paste those contents back here please. The log can also be found at C:\avenger.txt.
Then reconnect to net access and Go here and download the free version of SUPERAntiSpyware and install it.
After installation accept any prompts to allow SUPERAntiSpyware to install the latest infection definition files. Next follow the prompts to complete the installation. For now, uncheck the option to have SUPERAntiSpyware "Automatically check for program and definition updates". Providing an email address and allowing the software to send diagnostic reports to it's research center are up to you. Do NOT allow SUPERAntiSpyware to Protect your Home Page settings.
Once the installation is complete open SUPERAntiSpyware and press the Preferences button. Under the General and Startup tab, uncheck the following (leaving all other settings as is).
Start-up Options:
*Start SUPERAntiSpyware when Windows starts
Automatic Updates:
*Check for program updates when the application starts.
Start-up Scanning:
*Check for updates before scanning on startup.
Then select Close. Don't scan just yet though.
Also Go Here and download ATF cleaner. Click on the downloaded file to run it, and select "Select All", then click Empty Selected (and close ATF).
If you have them, also click on Firefox/Opera at the top and repeat the steps (and close ATF). Firefox/Opera will need to be closed first for the cleaning to be effective.
On Windows Vista that "Windows Temp" is disabled, to empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator"
===============================================
Reboot into Safe Mode (at startup tap the F8 key and select Safe Mode).
Open SUPERAntiSpyware and click the Scan your Computer button. You may need to start SUPERAntiSpyware, then right click the Taskbar icon (the little bug shaped icon) and select "Scan for Spyware, Adware, Malware..." to access the scan panel. Making sure that Fixed Drive (NTFS) is checked (typically the C Drive), check "Perform Complete Scan", then click Next. SUPERAntiSpyware will now complete a system scan.
SUPERAntiSpyware will now scan your computer and when its finished it will list all the infections it has found. Make sure that they all have a check next to them and click next. If prompted allow the reboot (or manually reboot at this time), and after the reboot open SUPERAntiSpyware again (double click the bug-shaped Taskbar icon).
Click Preferences, then under the Statistics/Logs tab, click to select the most recent Scan Log, then click View Log. Save the log to your desktop, and copy/paste the text from the log back here.
=============================
Still making sure dss.exe is directly on your desktop, go to Start - Run, and copy/paste the following (then press OK):
"%userprofile%\desktop\dss.exe" /config
When the DSS Configuration display opens click the "Check All" button. Next, under Main Log, again uncheck the following:
System Restore
Temp Cleanup
Process Modules
Then under Extra Log, uncheck all the boxes except this one:
Security Center
Don't make any other changes at this time. Then click the "Scan!" button to start the scan.
Once the scan has completed a textbox will appear - copy/paste those contents back here please (main.txt). (The logs can also be found in the C:\Deckard\System Scanner folder)
Post back that log along with the Super log and the C:\avenger.txt log please.
Here is the next set of logs. Should we uninstall Avenger, SuperSpyware and DSS?
Thanks!
Megan
//////////////////////////////////////////
Avenger Pre-Processor log
//////////////////////////////////////////
Platform: Windows XP (build 2600, Service Pack 2)
Sat Apr 12 20:01:19 2008
20:01:02: Error: Invalid registry syntax in command:
"HKEY_LOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\New.net"
Only registry keys under the HKEY_LOCAL_MACHINE hive are accessible to this program.
Skipping line. (Registry key deletion mode)
//////////////////////////////////////////
Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com
Platform: Windows XP
*******************
Script file opened successfully.
Script file read successfully.
Backups directory opened successfully at C:\Avenger
*******************
Beginning to process script file:
Rootkit scan active.
No rootkits found!
Driver "NNServ" deleted successfully.
Folder "C:\Program Files\NewDotNet" deleted successfully.
Error: registry key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum|Root\LEGACY_NNSERV" not found!
Deletion of registry key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum|Root\LEGACY_NNSERV" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NNSERV" deleted successfully.
Registry key "HKEY_LOCAL_MACHINE\SOFTWARE\New.net" deleted successfully.
Completed script processing.
*******************
Finished! Terminate.
Deckard's System Scanner v20071014.68
Run by Owner on 2008-04-12 21:16:35
Computer is in Normal Mode.
-- HijackThis (run as Owner.exe)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:16:41 PM, on 4/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\RoamMgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
c:\program files\mcafee\msc\mcuimgr.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_clipbook.exe
C:\Documents and Settings\Owner\desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124059067562
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124581905871
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://taxwebwlbs1.trendmls.com/Resources/webpublisher/installer/fileopen.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\system32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
--
End of file - 11157 bytes
-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\)
backup-20080410-184437-229 O24 - Desktop Component 0: (no name) - https://www.trendmls.com/images/BGLocation.gif
backup-20080410-184437-843 O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZU
backup-20080410-184438-375 O24 - Desktop Component 1: (no name) - https://www.trendmls.com/images/BlockHeadernav.gif
-- File Associations
.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*
-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled
R1 OMCI (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>
R3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>
-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled
R2 IntelRoam (Adapter Switching) - c:\program files\intel\switching\user\roamsvc.exe <Not Verified; Intel Corporation; Intel Intelligent Roaming Technology>
R2 RegSrvc - c:\windows\system32\regsrvc.exe <Not Verified; Intel Corporation; RegSrvc Module>
R2 RoamMgr - c:\windows\system32\roammgr.exe <Not Verified; Intel Corporation; >
-- Device Manager: Disabled
No disabled devices found.
-- Scheduled Tasks
2008-03-31 21:27:26 350 --a
C:\WINDOWS\Tasks\McDefragTask.job
2008-03-31 21:27:24 352 --a
C:\WINDOWS\Tasks\McQcTask.job
2008-02-02 21:58:56 354 --a
C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp officejet 4100 series#1192323347.job
-- Files created between 2008-03-12 and 2008-04-12
2008-04-12 20:16:22 0 d
C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-04-12 20:15:58 0 d
C:\Program Files\SUPERAntiSpyware
2008-04-12 20:15:57 0 d
C:\Documents and Settings\Owner\Application Data\SUPERAntiSpyware.com
2008-04-12 20:14:52 0 d
C:\Program Files\Common Files\Wise Installation Wizard
2008-04-09 18:52:52 0 d
C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-04-09 18:51:57 0 d
C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-09 18:51:56 0 d
C:\Program Files\Malwarebytes' Anti-Malware
2008-04-09 18:50:37 0 d
C:\Program Files\Common Files\Download Manager
2008-04-05 16:18:39 0 d
C:\Program Files\Trend Micro
2008-04-01 18:19:57 0 d
C:\Documents and Settings\LocalService\Desktop
2008-04-01 18:17:46 143360 --a
C:\WINDOWS\system32\dunzip32.dll <Not Verified; Inner Media, Inc.; DynaZIP-32 Multi-Threading UnZIP DLL>
2008-04-01 17:56:37 0 d
C:\Program Files\McAfee.com
2008-03-31 21:41:11 0 d
C:\Documents and Settings\LocalService\Application Data\HPAppData
2008-03-31 21:32:52 0 d
C:\Documents and Settings\LocalService\Application Data\SiteAdvisor
2008-03-31 21:32:39 0 d
C:\Program Files\SiteAdvisor
2008-03-31 21:32:39 0 d
C:\Documents and Settings\Owner\Application Data\SiteAdvisor
2008-03-31 21:32:39 0 d
C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2008-03-31 21:26:46 0 d
C:\Program Files\McAfee(2).com
2008-03-31 21:26:19 0 d
C:\Program Files\Common Files\McAfee
2008-03-31 21:25:25 0 d
C:\Program Files\McAfee
2008-03-31 21:21:26 0 d
C:\Documents and Settings\All Users\Application Data\McAfee
2008-03-13 18:41:31 0 d
C:\Documents and Settings\Owner\Application Data\Intuit
2008-03-13 18:40:57 0 d
C:\Program Files\Common Files\AnswerWorks 4.0
2008-03-13 18:37:17 0 d
C:\Documents and Settings\All Users\Application Data\Intuit
2008-03-13 18:37:08 0 d
C:\Program Files\Common Files\Intuit
2008-03-13 18:35:12 0 d
C:\Program Files\TurboTax
-- Find3M Report
2008-04-12 20:14:52 0 d
C:\Program Files\Common Files
2008-04-12 19:44:42 0 d
C:\Documents and Settings\Owner\Application Data\HPAppData
2008-04-10 18:39:49 0 d
C:\Program Files\Java
2008-04-10 18:16:58 0 d
C:\Documents and Settings\Owner\Application Data\Adobe
2008-04-05 12:56:37 147668 --a
C:\WINDOWS\hpoins21.dat
2008-03-13 18:40:57 0 d--h
C:\Program Files\InstallShield Installation Information
-- Registry Dump
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
03/02/2007 05:52 PM 1298024 -ra
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{053F9267-DC04-4294-A72C-58F732D338C0}]
03/02/2007 05:52 PM 177768 -ra
C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [08/22/2002 10:28 PM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [09/01/2004 12:10 AM]
"PCTVOICE"="pctspk.exe" [02/24/2003 06:35 PM C:\WINDOWS\system32\pctspk.exe]
"PRONoMgr.exe"="C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" [12/18/2002 05:20 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [12/20/2005 10:54 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [02/12/2006 01:19 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [10/10/2007 08:51 PM]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [03/11/2007 10:34 PM]
"MskAgentexe"="C:\Program Files\McAfee\MSK\MskAgent.exe" [01/17/2007 04:30 PM]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6253\SiteAdv.exe" [06/21/2007 04:06 PM]
"McENUI"="C:\PROGRA~1\McAfee\MHN\McENUI.exe" [01/19/2007 05:11 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\MSMSGS.exe" [10/13/2004 12:24 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]
"Aim6"="" []
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 09:05 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [01/08/2008 08:59 PM]
[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= C:\Program Files\Qualcomm\Eudora\EuShlExt.dll [ ]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 04/19/2007 12:41 PM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
C:\WINDOWS\system32\LgNotify.dll 02/03/2003 02:59 PM 110592 C:\WINDOWS\system32\LgNotify.dll
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt hpqcxs08 hpqddsvc
-- End of Deckard's System Scanner: finished at 2008-04-12 21:17:17
SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 04/12/2008 at 08:55 PM
Application Version : 4.0.1154
Core Rules Database Version : 3437
Trace Rules Database Version: 1429
Scan type : Quick Scan
Total Scan Time : 00:21:54
Memory items scanned : 169
Memory threats detected : 0
Registry items scanned : 398
Registry threats detected : 0
File items scanned : 5993
File threats detected : 5
Trojan.NewDotNet
C:\WINDOWS\NDNUNINSTALL6_90.EXE
C:\WINDOWS\NDNUNINSTALL6_98.EXE
C:\WINDOWS\NDNUNINSTALL7_14.EXE
C:\WINDOWS\NDNUNINSTALL7_22.EXE
C:\WINDOWS\NDNUNINSTALL7_48.EXE
Open Notepad and copy and paste the above text (inside the box) into the text file. Now go to File > Save As and call it keyfix.reg. Where it says "Files of Type", select All Files and click on Save. Exit Notepad, double-click on the file and ok the prompt asking if you wish to merge the file with your registry.
Then just some cleaning up now.
SUPERAntiSpyware and MBAM, if you don't plan to use them again, uninstall through Add/Remove Programs. Though you may opt to keep one for periodic updated scans there.
You can also at this time delete the files/folders of the tools we used. To assist with some of that download OTMoveIt2 and save the file to your desktop. This will help by automatically removing some of the tools we used.
Please double-click OTMoveIt.exe to run it and click on Cleanup (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator"). When you do this list of malware removal programs will be downloaded from the internet. If you get a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet you should allow it to do so. After the list has downloaded, you'll be asked if you want to begin cleanup process? Select Yes.
OTMoveIt will search for and delete/uninstall all the tools that we have used to fix your problems and all their backup folders and then delete itself when you next reboot. At the end of the run you will receive a prompt to reboot, but save that for the next step.
Then reset the System Restore. To do this, right-click My Computer and select Properties. Click the System Restore tab in the window that appears, and check the box that says "Turn off System Restore on all drives" and click Apply.
You will be asked if you are sure, click Yes. This will delete the restore points. Then click OK in the Properties window and reboot your computer.
When your desktop appears, right-click My Computer and select Properties once more. Uncheck the "Turn off System Restore..." box and click Apply. OK.
In addition, I like to recommend reviewing the information Here to make sure you stay malware free.
Thanks for everything. My mom said the computer is working better. She's also been going through and deleting programs she doesn't need. She also said McAfee tries to install something everytime they turn the computer on, and she can't disable it, so she will try uninstalling and reinstalling.
Thanks again for everything
Megan
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