Virus help! comp barely moving!

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Comments

  • TroganTrogan London, UK
    edited September 2008
    RTKHDAud.sys is Realtek HD Audio Driver. As for how to troubleshoot this problem, I couldn't give you advice.

    I suggest posting here to see what steps to take.
  • SweepeRSweepeR
    edited September 2008
    oh ok thanks Trogan.

    as far as why kaspersky asays i still have AVG installed, how can I go about this? cuz its clearly no whre to be found.
  • TroganTrogan London, UK
    edited September 2008
    Post the results of what Kaspersky finds.
  • SweepeRSweepeR
    edited September 2008
    I am trying to INSTALL kaspersky but it is telling me to remove AVG FIRST then to try and install later. Problem is, i dont have AVG at all.
  • TroganTrogan London, UK
    edited September 2008
    Install AVG and uninstall it properly through Add/Remove programs.

    If that does not work, try another Anti-Virus and see if that installs.
  • SweepeRSweepeR
    edited September 2008
    now im gettin a protocol.sys issue in that blue screen. it keeps changing errors when that blue screen crash comes on.
  • Your-Amish-DaddyYour-Amish-Daddy The heart of Texas
    edited September 2008
    I think it's a bit late for recovery. You're probably going to have to format now.
  • SweepeRSweepeR
    edited September 2008
    sorry its not protocol its protclys.sys
  • SweepeRSweepeR
    edited September 2008
    I updated the audio driver,we'll see how that goes, as that apparently was one of the errors, the other two errors are...

    the protclys.sy one and one that says DRIVER_IRQL_NOT_LESS_OR_EQUAL thats exactly how it says it.
  • SweepeRSweepeR
    edited September 2008
    Trogan wrote:
    Install AVG and uninstall it properly through Add/Remove programs.

    If that does not work, try another Anti-Virus and see if that installs.

    I did that and still a no go. Says plz remove AVG. : (
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