Something wrong with IDE 0 or 1 (I think)?
This one has me a bit baffled
A friend of my mum brought her PC to me the other day saying that it wouldn't boot up. She said thew error was "something like IDE error". I don't know because I booted it up first go......
Anyway, I ran a disgnostic tool called Astra32 to give me an idea of the HDD health. It crashed when it got to detecting IDE drives the first time around but when it ran the second time round it loaded fine. The diagnosis was "Good" health.
I had the second HDD unplugged throughout all of this as I thought this may have been the original problem. Anyway I plugged the secondary in and the program crashed again, but then ran on second try. The HDD health for the secondary drive is "Bad". Through all of this the PC never once refused to boot up. I have rebooted at least 10 times.
The other thing I've noticed when going through her System Restore points is that last week (around the time this started happening) System Restore refers to "Remove Asus ACPI driver" and on a few of the dates prior "Software Distribution Srvice 3.0". I don't know if this gives any clues as to the problem or not......
Thanks for any help........
A friend of my mum brought her PC to me the other day saying that it wouldn't boot up. She said thew error was "something like IDE error". I don't know because I booted it up first go......
Anyway, I ran a disgnostic tool called Astra32 to give me an idea of the HDD health. It crashed when it got to detecting IDE drives the first time around but when it ran the second time round it loaded fine. The diagnosis was "Good" health.
I had the second HDD unplugged throughout all of this as I thought this may have been the original problem. Anyway I plugged the secondary in and the program crashed again, but then ran on second try. The HDD health for the secondary drive is "Bad". Through all of this the PC never once refused to boot up. I have rebooted at least 10 times.
The other thing I've noticed when going through her System Restore points is that last week (around the time this started happening) System Restore refers to "Remove Asus ACPI driver" and on a few of the dates prior "Software Distribution Srvice 3.0". I don't know if this gives any clues as to the problem or not......
Thanks for any help........
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Comments
Give this locally syndicated procedure a go and let us know how it turns out.
BTW - I tried rebooting earlier today with both drives plugged in and BIOS seemed to freeze up when trying to detect the HDD's. When I unplugged the secondary drive I had no issues, so I figure it is definitely an issue with the slave. I've backed up all the data from the suspect drive and will leave it up to her if she wants to get another secondary drive or not......thanks again.
Got one (of equal or greater rating) you can try?
Thanks again for helping me out.
So I power down, unplug the power from the HDD and plug it into a different molex power plug (from the same power supply) and hey presto it boots up a charm. I did this 10 times without fail......something tells me that I haven't heard the last of this one though......