OCZ Reaper HPC 4GB gone south?

Sledgehammer70Sledgehammer70 California Icrontian
edited February 2009 in Hardware
So I just built my new system 2 days ago and it looks like the initial 48 hours of running the system has proven to find 1 bad component :(

Last night I was running COD:WAW when all the sudden my PC froze and went to a black screen (no errors, or popups) I was somewhat puzzled by this and properly powered down my system. I let the system sit for about 5 minutes and than turned it back on. I was than greeted by nothing :(

So this being a new system within the first 48 hours I figured something int he system must have failed. So I stripped the system down to its bare bones to start my basic trouble shooting. First I tried both GPU's individually and still go the black screen. I than tried just the on board video and got the same results.

So next was the memory tests. I kept the system set for on board video and than tested 1 stick of memory in each slot. Each time I got the same black screen. i than tested the 2nd memory stick and bam... the PC booted up fine.

I now have put all the components back into the PC minus the 1 stick of ram and it is like nothing ever happened.

I think i just go through the RMA process with OCZ or should I go through Newegg?
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Comments

  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    Hi Sledge,

    What settings are you running the ram at? What voltage, timings and speed?

    Thanks
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    It is all stock out of the box... I haven't tinkered with anything. I can pull stats up in a bit when I have a chance :)
  • BuddyJBuddyJ Dept. of Propaganda OKC Icrontian
    edited February 2009
    You need to get into the BIOS and set up the sticks. I bet you aren't giving them the voltage they need.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited February 2009
    IF they're running on SPD timings, they shouldn't need any tweaking.
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    Then you don't have at least 2.0V set in the bios, which could be the cause of the "bad" stick.

    We need to be testing at 1066 mode, 2.0 - 2.1V and rated timings.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Let me pull up what they are running at... working on getting those numbers now :)

    What is the best program for that these days? One that I can run remotely?
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Here are some images of CPU-Z with the 1 chip running... I will not be able to do any physical checks until I get home way later tonight.
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    Yea, that does not tell us what we need to know.

    Memory voltage check, etc has to be done in the bios.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    I will take a gander at it tonight :) I'm shocked there isn't a program yet that can grab that information.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    The setting was on AUTO. I reset the system with 1 chip at 2.0v and than powered down and put the 2nd chip in. When booting up the system would not post. I than shut down and rebooted into bios and set for 2.1v than reset and put 2nd chip in and tried to boot with a fail to post once again.

    Now this time I rebooted the system and swapped the 1 memory stick witht he one I knew was good., and it posted this time... OMG! it looks like this Motherboard might have an issue and not the memory.

    I have now tried to put the good memory in all the memory sockets and everything boots fine, but when 2 chips are int he sockets things seem to not work properly. I shall be calling ASUS in the morning.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Ryder or Mac do you know of any issues with the Crosshair Formula II boards and these ram chips? from ASUS? OCZ isn't on their list of supported memory brands.

    Here is the memory - http://www.newegg.com/Product/Product.aspx?Item=N82E16820227289
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    So, each stick runs in any slot at 2.0V, but 2 sticks in Blue or white slots and it is no go?

    Did you make sure the bios is the most up to date?
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Yes each stick will run on its own at 2.0V and 2.1v instead of the Auto configured 1.8V. But if I try to run 2 sticks in any slot config it will not post.
  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited February 2009
    God I love Asus boards.

    Just wait 27 bios revisions and they'll have fixed the problem. ;D
  • BuddyJBuddyJ Dept. of Propaganda OKC Icrontian
    edited February 2009
    Free ASUS mobo?
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    But it worked at first with 2 sticks at default 1.8V... This is odd, really really odd.

    Mobo has been out for awhile.. had several updates already. Can you confirm latest bios installed on it?
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Yeah that is what was odd. The system ran fine for about 22 hours with 2 sticks of ram... not sure why it just stopped. I will triple check bios version tonight.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Sorry traveled and drop dead asleep the last few days... Will get that bios version posted....
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    bios 1303 is what it is running.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    I re flashed the bios again to 1303 and am still not getting the system to post with 2 sticks of ram in any configuration. But both stick of ram work fine individually at 2.0-2.1 settings.
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    I am seeing increasing cases of this with Phenom II.

    This is Crosshair II, right?

    Are you running ganged or unganged?
    Raise the VDDNB voltage +150mv
    Memclock drive and data drive... what choices are available there?
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    I can give you a full answers when I get home...

    But yes Crosshair Formula II
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    RyderOCZ wrote:
    I am seeing increasing cases of this with Phenom II.

    This is Crosshair II, right?

    Are you running ganged or unganged?
    Raise the VDDNB voltage +150mv
    Memclock drive and data drive... what choices are available there?

    Ryder this thing has so many choices I have no idea where to start.

    Here is what is under the main DRAM Config:

    Dram Configuration:
    -Mem Clock Freq - Auto
    -Tcl - Auto
    -Trcd - Auto
    -Trp - Auto
    -Tras - Auto
    -1T/2T Mem Timing - Auto
    -DRAM Ganged Mode - Auto
    -Memory Hole Remapping - Enabled
    -AI clock skew - Auto
    - Channel A Clock Skew - Advance 150ps
    - Channel B Clock Skew - Advance 150ps

    Advanced Memory Settings:
    -CPU on-die term - Auto
    -Trc - Auto
    -Twr - Auto
    -Trrd - Auto
    -Trwt - Auto
    -Twtr - Auto
    -Trtp - Auto
    -Twrrd - Auto
    -Twrwr - Auto
    -Trdrd - Auto
    -Tref - Auto
    -Trfc - Auto
    -DCQ Bypass Max - Auto
    -DRAM Bank Interleaving - Enabled

    DRAM Timing Controls:
    -CKE Fine Delay - Auto
    -CKE Setup Time - Auto
    -CS/ODT Fine Delay - Auto
    -CS/ODT Setup Time - Auto
    -Address/Command Fine Delay - Auto
    -Address.Command Setup Time - Auto
    -DQS Receiver Enable Timing - Auto

    Output Driver Control:
    -CKE Drive Strength - Auto
    -CS/ODT Drive Strength - Auto
    -Add/CMD Drive Strength - Auto
    -MEMCLK Drive Strength - Auto
    -Data Drive Strength - Auto
    -DQS Drive Strength - Auto


    - Current DRAM Timing 800MHz -5-5-5-15-2T


    This is what topics I see under the main menu. This contains both GPU, CPU and memory stuff

    AI Tuning - Auto
    - Overclock Options -Disabled
    - N.O.S. Option -Disabled
    - CPU Freq - 200
    - CPU Multiplier - Auto
    K8<->NB HT Speed - Auto
    K8<->NB HT Width - Auto
    PCIE Clock - 100
    CPU-NB Multiplier - Auto

    >DRAM Config (see above)
    SLI-Read memory - Disabled
    - SLI-Ready Memory CPUOC - CPUOC 0%
    iGPU Clock -500
    IGPU Shader Clock -1200

    Vcore Volatge - Auto
    VDDNB Voltage - Auto
    DDR2 Voltage -2.1v
    SB Voltage - Auto
    HT Voltage - Auto
    VDDA Voltage - Auto
    BR Volatage - Auto
    DDR2 Controller Ref Voltage - Auto
    DDR2 Channel A Ref Voltage - Auto
    DDR2 Channel B Ref Voltage - Auto
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Could the on die mem controller be bad?
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    RMA instructions are in your PM box, but you may want to RMA the board also.

    It could be simply the bios or the board itself.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    But do you think it could be the CPU?
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    Maybe, but not likely.

    Board is first guess.. Ram second (although weird).. CPU would be last, just not out of the possibility.
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    I called ASUS yesterday and broke everything down with them. Since both sticks of ram do work individually in any socket on the motherboard and the system wont post with 2 sticks in any arrangement, they feel the issue could be with the IMC on the CPU.

    In any case I have sent off to Newegg for both a replacement Mobo & CPU. These should be on my doorstep today. I will test the setup in both break downs with the current memory before sending these sticks to OCZ for RMA. I have a feeling the issue isn't with OCZ :)
  • Sledgehammer70Sledgehammer70 California Icrontian
    edited February 2009
    Ryder i found this on ASUS's site:

    Q.) I plan to buy AM2+ CPU and DDR2 1066. I found on that forum that AM2+ CPU does not support more than one DDR2 1066 memory module per channel. Is this true?

    A.) Yes, due to AMD CPU limitation, DDR2 1066 memory module is supported by AM2+ CPU for one DIMM per channel only. Please keep this limitation in mind when you purchase your DDR2 1066 memory module.

    could this be the issue?
  • RyderRyder Kalamazoo, Mi Icrontian
    edited February 2009
    1 dimm per channel = 2 sticks of memory. I thought you were only running 2?

    If you are only running 2, then no, this is not your issue.
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