Internet Stops Working

Stops working after short time maybe half an hour. It will not respond to restart and requires cold starting. Holding down the off button.

Any ideas please can you help.

Comments

  • edited March 2009
    Hello, welcome. :)

    To get help for your problem, please follow the instructions here and post back with the requested logs:
    http://icrontic.com/forum/showthread.php?t=43902
  • edited March 2009
    chiaz wrote:
    Hello, welcome. :)

    To get help for your problem, please follow the instructions here and post back with the requested logs:
    http://icrontic.com/forum/showthread.php?t=43902

    My internet stops working after a while, maybe half an hour. The computer will not shut down or restart through the normal process. I have to do an shut down by holding down the power button. I have scanned for virus's and done a system but the problem seems to return.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 14:56:00, on 16/03/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Windows\OEM02Mon.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Users\Owner\Desktop\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
    O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Battleship%20-%20Fleet%20Command/Images/stg_drm.ocx
    O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Battleship%20-%20Fleet%20Command/Images/armhelper.ocx
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
    O23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - C:\Program Files\Macrium\Reflect\ReflectService.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

    --
    End of file - 5795 bytes
  • edited March 2009
    HijackThis log is not giving enough information for me.

    Please go HERE to run Panda ActiveScan 2.0
    • Click the big green Scan now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • Once the scan is completed, please hit the notepad icon next to the text Export to:
    • Save it to a convenient location such as your Desktop
    • Post the contents of the ActiveScan.txt in your next reply
    .


    Let's see if this turns out clean - if it does, then your problem is not caused by malware but rather something else which we will have to find out.
  • edited March 2009
    chiaz wrote:
    HijackThis log is not giving enough information for me.


    Please go HERE to run Panda ActiveScan 2.0
    Let's see if this turns out clean - if it does, then your problem is not caused by malware but rather something else which we will have to find out.

    Many thanks.
    Please see bellow.

    ;***********************************************************************************************************************************************************************************
    ANALYSIS: 2009-03-17 09:03:32
    PROTECTIONS: 3
    MALWARE: 20
    SUSPECTS: 0
    ;***********************************************************************************************************************************************************************************
    PROTECTIONS
    Description Version Active Updated
    ;===================================================================================================================================================================================
    ZoneAlarm Anti-Spyware 8.0.065.000 No No
    Spybot - Search and Destroy 1.0.0.6 No No
    Windows Defender 1.1.1505.0 No Yes
    ;===================================================================================================================================================================================
    MALWARE
    Id Description Type Active Severity Disinfectable Disinfected Location
    ;===================================================================================================================================================================================
    00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@doubleclick[1].txt
    00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@atdmt[2].txt
    00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@mediaplex[2].txt
    00145792 Cookie/SexList TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@sexlist[1].txt
    00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@com[1].txt
    00167647 Cookie/Yadro TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@yadro[2].txt
    00167704 Cookie/Xiti TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@xiti[1].txt
    00167749 Cookie/Toplist TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@toplist[1].txt
    00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@statcounter[2].txt
    00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@ad.yieldmanager[1].txt
    00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@serving-sys[2].txt
    00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@bs.serving-sys[2].txt
    00168095 Cookie/888 TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@888[2].txt
    00168109 Cookie/Adtech TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@adtech[1].txt
    00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@advertising[2].txt
    00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@zedo[1].txt
    00172483 Cookie/888 TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@int.sitestat[1].txt
    00172484 Cookie/Cassava TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@int.sitestat[2].txt
    00191644 Cookie/adultfriendfinder TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@adultfriendfinder[1].txt
    01895148 Malicious Packer SecRisk No 0 Yes No C:\Users\Owner\AppData\Local\Temp\bis32C6.exe
    01895148 Malicious Packer SecRisk No 0 Yes No C:\ProgramData\Build Roam Readme\save browse road.exe
    01895148 Malicious Packer SecRisk No 0 Yes No C:\ProgramData\Build Roam Readme\kicryaqc.exe
    01895148 Malicious Packer SecRisk No 0 Yes No C:\ProgramData\Admin Inter 1 Mags\bib math.exe
    01895148 Malicious Packer SecRisk No 0 Yes No C:\Users\Owner\AppData\Local\Temp\minime.exe
    ;===================================================================================================================================================================================
    SUSPECTS
    Sent Location �Ɩ�
    39
    ;===================================================================================================================================================================================
    ;===================================================================================================================================================================================
    VULNERABILITIES
    Id Severity Description �Ɩ�
    39
    ;===================================================================================================================================================================================
    ;===================================================================================================================================================================================
  • edited March 2009
    Disable resident protections (Antivirus...); you'll re-enable them after the scan

    Download Lop S&D < here

    Double-click Lop S&D.exe
    Choose the language, then choose Option 1 (Search)
    Wait till the end of the scan
    Post the log which is created: (%SystemDrive%\lopR.txt)
  • edited March 2009
    chiaz wrote:
    Disable resident protections (Antivirus...); you'll re-enable them after the scan

    Download Lop S&D < here

    Double-click Lop S&D.exe
    Choose the language, then choose Option 1 (Search)
    Wait till the end of the scan
    Post the log which is created: (%SystemDrive%\lopR.txt)

    Thanks again.


    \\ Lop S&D 4.2.5-0 XP/Vista
    Microsoft® Windows Vista™ Home Premium ( v6.0.6001 ) Service Pack 1
    X86-based PC ( Multiprocessor Free : Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz )
    BIOS : Phoenix ROM BIOS PLUS Version 1.10 A16
    USER : Owner ( Administrator )
    BOOT : Normal boot
    Firewall : ZoneAlarm Firewall 8.0.065.000 (Not Activated)
    C:\ (Local Disk) - NTFS - Total:295 Go (Free:239 Go)
    D:\ (CD or DVD)
    "C:\Lop SD" ( MAJ : 19-12-2008|23:40 )
    Option : [1] ( 17/03/2009|17:29 )
    [ UAC => 0 ]

    \\ Listing folders in Local
    [21/02/2009|13:48] C:\Users\Owner\AppData\Local\Adobe
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\Application Data
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\d3d9caps.dat
    [12/03/2009|22:28] C:\Users\Owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [26/02/2009|19:43] C:\Users\Owner\AppData\Local\DFX
    [19/02/2009|20:14] C:\Users\Owner\AppData\Local\GDIPFONTCACHEV1.DAT
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\History
    [17/03/2009|00:49] C:\Users\Owner\AppData\Local\IconCache.db
    [24/02/2009|22:23] C:\Users\Owner\AppData\Local\Microsoft
    [03/03/2009|18:01] C:\Users\Owner\AppData\Local\Microsoft Games
    [11/03/2009|18:11] C:\Users\Owner\AppData\Local\Mozilla
    [23/02/2009|16:20] C:\Users\Owner\AppData\Local\nos
    [17/03/2009|17:28] C:\Users\Owner\AppData\Local\Temp
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\Temporary Internet Files
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\VirtualStore
    [19/02/2009|19:48] C:\Users\Owner\AppData\Local\WindowsUpdate

    \\ Scheduled Tasks located in C:\Windows\Tasks
    [17/03/2009 00:50] C:\Windows\tasks\SA.DAT
    [17/03/2009 00:49] C:\Windows\tasks\SCHEDLGU.TXT
    \\ Listing Folders in C:\ProgramData

    [12/03/2009|00:02] C:\ProgramData\Admin Inter 1 Mags
    [19/02/2009|20:33] C:\ProgramData\Adobe
    [02/11/2006|13:02] C:\ProgramData\Application Data
    [17/03/2009|09:12] C:\ProgramData\avg8
    [20/02/2009|18:54] C:\ProgramData\AVS4YOU
    [19/02/2009|21:48] C:\ProgramData\Azureus
    [12/03/2009|00:02] C:\ProgramData\Bird Proc Deaf.fak68
    [12/03/2009|00:02] C:\ProgramData\Build Roam Readme
    [12/03/2009|00:01] C:\ProgramData\Cashaboutabout.ryz9wr
    [12/03/2009|00:01] C:\ProgramData\Cashaboutabout.urxm9b
    [23/02/2009|16:02] C:\ProgramData\CheckPoint
    [02/11/2006|13:02] C:\ProgramData\Desktop
    [26/02/2009|19:42] C:\ProgramData\DFX
    [02/11/2006|13:02] C:\ProgramData\Documents
    [02/11/2006|13:02] C:\ProgramData\Favorites
    [23/02/2009|18:50] C:\ProgramData\Macrium
    [19/02/2009|18:54] C:\ProgramData\Maxtor
    [08/03/2009|19:16] C:\ProgramData\Microsoft
    [19/02/2009|20:32] C:\ProgramData\NOS
    [16/03/2009|13:33] C:\ProgramData\Spybot - Search & Destroy
    [02/11/2006|13:02] C:\ProgramData\Start Menu
    [12/03/2009|00:34] C:\ProgramData\TEMP
    [02/11/2006|13:02] C:\ProgramData\Templates
    [15/03/2009|19:31] C:\ProgramData\vsosdk
    [26/02/2009|19:54] C:\ProgramData\Zylom
    \\ Listing Folders in C:\Program Files
    [16/03/2009|16:03] C:\Program Files\7-Zip
    [19/02/2009|22:21] C:\Program Files\AC3Filter
    [23/02/2009|16:20] C:\Program Files\Adobe
    [16/03/2009|14:05] C:\Program Files\AVG
    [20/02/2009|18:54] C:\Program Files\AVS4YOU
    [12/03/2009|00:01] C:\Program Files\Build Roam Readme
    [26/02/2009|19:42] C:\Program Files\Common Files
    [19/02/2009|16:15] C:\Program Files\Dell
    [16/03/2009|13:33] C:\Program Files\DellTPad
    [26/02/2009|19:45] C:\Program Files\DFX
    [23/02/2009|16:20] C:\Program Files\DivX
    [23/02/2009|16:20] C:\Program Files\InstallShield Installation Information
    [28/01/2009|17:56] C:\Program Files\Intel
    [23/02/2009|16:20] C:\Program Files\Internet Explorer
    [16/03/2009|15:51] C:\Program Files\Java
    [23/02/2009|16:20] C:\Program Files\K-Lite Codec Pack
    [23/02/2009|18:37] C:\Program Files\Macrium
    [23/02/2009|16:20] C:\Program Files\Marvell
    [23/02/2009|16:20] C:\Program Files\Maxtor
    [19/02/2009|19:44] C:\Program Files\Microsoft ActiveSync
    [23/02/2009|16:20] C:\Program Files\Microsoft Games
    [23/02/2009|16:20] C:\Program Files\Microsoft Office
    [23/02/2009|16:20] C:\Program Files\Microsoft.NET
    [23/02/2009|16:20] C:\Program Files\Movie Maker
    [17/03/2009|00:45] C:\Program Files\Mozilla Firefox
    [23/02/2009|16:20] C:\Program Files\MSBuild
    [19/02/2009|20:07] C:\Program Files\MSXML 4.0
    [23/02/2009|16:20] C:\Program Files\NOS
    [17/03/2009|08:05] C:\Program Files\Panda Security
    [23/02/2009|16:20] C:\Program Files\Reference Assemblies
    [19/02/2009|18:11] C:\Program Files\SigmaTel
    [17/03/2009|09:10] C:\Program Files\Spybot - Search & Destroy
    [02/11/2006|13:01] C:\Program Files\Uninstall Information
    [23/02/2009|16:20] C:\Program Files\VideoLAN
    [23/02/2009|16:20] C:\Program Files\VSO
    [05/03/2009|18:03] C:\Program Files\Vuze
    [23/02/2009|16:20] C:\Program Files\Windows Calendar
    [23/02/2009|16:20] C:\Program Files\Windows Collaboration
    [16/03/2009|13:33] C:\Program Files\Windows Defender
    [23/02/2009|16:20] C:\Program Files\Windows Journal
    [11/03/2009|21:06] C:\Program Files\Windows Mail
    [16/03/2009|13:33] C:\Program Files\Windows Media Player
    [23/02/2009|16:20] C:\Program Files\Windows NT
    [16/03/2009|13:33] C:\Program Files\Windows Photo Gallery
    [23/02/2009|16:20] C:\Program Files\Windows Sidebar
    [23/02/2009|16:20] C:\Program Files\WinRAR
    [16/03/2009|13:33] C:\Program Files\Zone Labs
    [13/03/2009|23:53] C:\Program Files\Zylom Games
    \\ Listing Folders in C:\Program Files\Common Files
    [23/02/2009|16:20] C:\Program Files\Common Files\Adobe
    [23/02/2009|16:20] C:\Program Files\Common Files\Adobe AIR
    [20/02/2009|18:53] C:\Program Files\Common Files\AVSMedia
    [19/02/2009|19:44] C:\Program Files\Common Files\DESIGNER
    [26/02/2009|19:42] C:\Program Files\Common Files\DFX
    [19/02/2009|21:43] C:\Program Files\Common Files\i4j_jres
    [23/02/2009|16:20] C:\Program Files\Common Files\InstallShield
    [23/02/2009|16:20] C:\Program Files\Common Files\microsoft shared
    [19/02/2009|22:22] C:\Program Files\Common Files\PX Storage Engine
    [02/11/2006|11:18] C:\Program Files\Common Files\Services
    [23/02/2009|16:20] C:\Program Files\Common Files\SpeechEngines
    [23/02/2009|16:20] C:\Program Files\Common Files\System
    \\ Process
    ( 67 Processes )
    iexplore.exe ~ [PID:5596]
    \\ Searching with S_Lop
    C:\ProgramData\Bird Proc Deaf.fak68
    C:\ProgramData\Cashaboutabout.ryz9wr
    C:\ProgramData\Cashaboutabout.urxm9b

    \\ Searching for Lop Files - Folders
    C:\ProgramData\Admin Inter 1 Mags
    C:\ProgramData\Admin Inter 1 Mags\bib math.dat
    C:\ProgramData\Admin Inter 1 Mags\bib math.exe

    \\ Searching within the Registry
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

    ..... OK !
    \\ Checking the Hosts file
    Hosts file CLEAN

    \\ Searching for hidden files with Catchme

    catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-03-17 17:30:17
    Windows 6.0.6001 Service Pack 1 NTFS
    scanning hidden processes ...
    scanning hidden files ...
    scan completed successfully
    hidden processes: 0
    hidden files: 0

    \\ Searching for other infections

    No other infections found !
    [F:8][D:30]-> C:\Users\Owner\AppData\Local\Temp
    [F:6][D:0]-> C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\Cookies
    [F:88][D:5]-> C:\Users\Owner\AppData\Local\MICROS~1\Windows\TEMPOR~1\content.IE5
    [F:2][D:2]-> C:\$Recycle.Bin
    1 - "C:\Lop SD\LopR_1.txt" - 17/03/2009|17:31 - Option : [1]
    \\ Scan completed at 17:31:02
    [ UAC => 1 ]
  • edited March 2009
    Thank you for doing that.

    Now please double-click Lop S&D.exe
    Choose the language, then choose Option 3 (Fix - Hosts)
    Wait till the end of the scan.
    Post the log which is created: (%SystemDrive%\lopR.txt)
    Also run a new scan with Panda ActiveScan, and post the new log.
  • edited March 2009
    chiaz wrote:
    Thank you for doing that.

    Now please double-click Lop S&D.exe
    Choose the language, then choose Option 3 (Fix - Hosts)
    Wait till the end of the scan.
    Post the log which is created: (%SystemDrive%\lopR.txt)
    Also run a new scan with Panda ActiveScan, and post the new log.

    Cheers. With or without Disabling resident protections?
  • edited March 2009
    Disable resident protection, then re-enable them after the scan. :)
  • edited March 2009
    chiaz wrote:
    Disable resident protection, then re-enable them after the scan. :)

    \\ Lop S&D 4.2.5-0 XP/Vista
    Microsoft® Windows Vista™ Home Premium ( v6.0.6001 ) Service Pack 1
    X86-based PC ( Multiprocessor Free : Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz )
    BIOS : Phoenix ROM BIOS PLUS Version 1.10 A16
    USER : Owner ( Administrator )
    BOOT : Normal boot
    Firewall : ZoneAlarm Firewall 8.0.065.000 (Not Activated)
    C:\ (Local Disk) - NTFS - Total:295 Go (Free:236 Go)
    D:\ (CD or DVD)
    "C:\Lop SD" ( MAJ : 19-12-2008|23:40 )
    Option : [3] ( 18/03/2009|18:20 )
    [ UAC => 0 ]

    \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ FIX
    Deleted! - C:\ProgramData\Admin Inter 1 Mags\bib math.dat
    Deleted! - C:\ProgramData\Admin Inter 1 Mags\bib math.exe
    Deleted! - C:\ProgramData\Bird Proc Deaf.fak68
    Deleted! - C:\ProgramData\Cashaboutabout.ryz9wr
    Deleted! - C:\ProgramData\Cashaboutabout.urxm9b
    Deleted! - C:\ProgramData\Admin Inter 1 Mags

    \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\

    \\ Listing folders in Local
    [21/02/2009|13:48] C:\Users\Owner\AppData\Local\Adobe
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\Application Data
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\d3d9caps.dat
    [18/03/2009|01:57] C:\Users\Owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [26/02/2009|19:43] C:\Users\Owner\AppData\Local\DFX
    [19/02/2009|20:14] C:\Users\Owner\AppData\Local\GDIPFONTCACHEV1.DAT
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\History
    [18/03/2009|02:20] C:\Users\Owner\AppData\Local\IconCache.db
    [24/02/2009|22:23] C:\Users\Owner\AppData\Local\Microsoft
    [03/03/2009|18:01] C:\Users\Owner\AppData\Local\Microsoft Games
    [11/03/2009|18:11] C:\Users\Owner\AppData\Local\Mozilla
    [23/02/2009|16:20] C:\Users\Owner\AppData\Local\nos
    [18/03/2009|18:20] C:\Users\Owner\AppData\Local\Temp
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\Temporary Internet Files
    [28/01/2009|17:54] C:\Users\Owner\AppData\Local\VirtualStore
    [19/02/2009|19:48] C:\Users\Owner\AppData\Local\WindowsUpdate

    \\ Scheduled Tasks located in C:\Windows\Tasks
    [18/03/2009 09:07] C:\Windows\tasks\SA.DAT
    [18/03/2009 02:20] C:\Windows\tasks\SCHEDLGU.TXT
    \\ Listing Folders in C:\ProgramData

    [19/02/2009|20:33] C:\ProgramData\Adobe
    [02/11/2006|13:02] C:\ProgramData\Application Data
    [17/03/2009|09:12] C:\ProgramData\avg8
    [20/02/2009|18:54] C:\ProgramData\AVS4YOU
    [19/02/2009|21:48] C:\ProgramData\Azureus
    [12/03/2009|00:02] C:\ProgramData\Build Roam Readme
    [23/02/2009|16:02] C:\ProgramData\CheckPoint
    [02/11/2006|13:02] C:\ProgramData\Desktop
    [26/02/2009|19:42] C:\ProgramData\DFX
    [02/11/2006|13:02] C:\ProgramData\Documents
    [02/11/2006|13:02] C:\ProgramData\Favorites
    [23/02/2009|18:50] C:\ProgramData\Macrium
    [19/02/2009|18:54] C:\ProgramData\Maxtor
    [08/03/2009|19:16] C:\ProgramData\Microsoft
    [19/02/2009|20:32] C:\ProgramData\NOS
    [16/03/2009|13:33] C:\ProgramData\Spybot - Search & Destroy
    [02/11/2006|13:02] C:\ProgramData\Start Menu
    [12/03/2009|00:34] C:\ProgramData\TEMP
    [02/11/2006|13:02] C:\ProgramData\Templates
    [15/03/2009|19:31] C:\ProgramData\vsosdk
    [26/02/2009|19:54] C:\ProgramData\Zylom
    \\ Listing Folders in C:\Program Files
    [16/03/2009|16:03] C:\Program Files\7-Zip
    [19/02/2009|22:21] C:\Program Files\AC3Filter
    [23/02/2009|16:20] C:\Program Files\Adobe
    [16/03/2009|14:05] C:\Program Files\AVG
    [20/02/2009|18:54] C:\Program Files\AVS4YOU
    [12/03/2009|00:01] C:\Program Files\Build Roam Readme
    [26/02/2009|19:42] C:\Program Files\Common Files
    [19/02/2009|16:15] C:\Program Files\Dell
    [16/03/2009|13:33] C:\Program Files\DellTPad
    [26/02/2009|19:45] C:\Program Files\DFX
    [23/02/2009|16:20] C:\Program Files\DivX
    [23/02/2009|16:20] C:\Program Files\InstallShield Installation Information
    [28/01/2009|17:56] C:\Program Files\Intel
    [23/02/2009|16:20] C:\Program Files\Internet Explorer
    [16/03/2009|15:51] C:\Program Files\Java
    [23/02/2009|16:20] C:\Program Files\K-Lite Codec Pack
    [23/02/2009|18:37] C:\Program Files\Macrium
    [23/02/2009|16:20] C:\Program Files\Marvell
    [23/02/2009|16:20] C:\Program Files\Maxtor
    [19/02/2009|19:44] C:\Program Files\Microsoft ActiveSync
    [23/02/2009|16:20] C:\Program Files\Microsoft Games
    [23/02/2009|16:20] C:\Program Files\Microsoft Office
    [23/02/2009|16:20] C:\Program Files\Microsoft.NET
    [23/02/2009|16:20] C:\Program Files\Movie Maker
    [17/03/2009|00:45] C:\Program Files\Mozilla Firefox
    [23/02/2009|16:20] C:\Program Files\MSBuild
    [19/02/2009|20:07] C:\Program Files\MSXML 4.0
    [23/02/2009|16:20] C:\Program Files\NOS
    [17/03/2009|08:05] C:\Program Files\Panda Security
    [23/02/2009|16:20] C:\Program Files\Reference Assemblies
    [19/02/2009|18:11] C:\Program Files\SigmaTel
    [17/03/2009|17:35] C:\Program Files\Spybot - Search & Destroy
    [02/11/2006|13:01] C:\Program Files\Uninstall Information
    [23/02/2009|16:20] C:\Program Files\VideoLAN
    [23/02/2009|16:20] C:\Program Files\VSO
    [05/03/2009|18:03] C:\Program Files\Vuze
    [23/02/2009|16:20] C:\Program Files\Windows Calendar
    [23/02/2009|16:20] C:\Program Files\Windows Collaboration
    [16/03/2009|13:33] C:\Program Files\Windows Defender
    [23/02/2009|16:20] C:\Program Files\Windows Journal
    [11/03/2009|21:06] C:\Program Files\Windows Mail
    [16/03/2009|13:33] C:\Program Files\Windows Media Player
    [23/02/2009|16:20] C:\Program Files\Windows NT
    [16/03/2009|13:33] C:\Program Files\Windows Photo Gallery
    [23/02/2009|16:20] C:\Program Files\Windows Sidebar
    [23/02/2009|16:20] C:\Program Files\WinRAR
    [16/03/2009|13:33] C:\Program Files\Zone Labs
    [13/03/2009|23:53] C:\Program Files\Zylom Games
    \\ Listing Folders in C:\Program Files\Common Files
    [23/02/2009|16:20] C:\Program Files\Common Files\Adobe
    [23/02/2009|16:20] C:\Program Files\Common Files\Adobe AIR
    [20/02/2009|18:53] C:\Program Files\Common Files\AVSMedia
    [19/02/2009|19:44] C:\Program Files\Common Files\DESIGNER
    [26/02/2009|19:42] C:\Program Files\Common Files\DFX
    [19/02/2009|21:43] C:\Program Files\Common Files\i4j_jres
    [23/02/2009|16:20] C:\Program Files\Common Files\InstallShield
    [23/02/2009|16:20] C:\Program Files\Common Files\microsoft shared
    [19/02/2009|22:22] C:\Program Files\Common Files\PX Storage Engine
    [02/11/2006|11:18] C:\Program Files\Common Files\Services
    [23/02/2009|16:20] C:\Program Files\Common Files\SpeechEngines
    [23/02/2009|16:20] C:\Program Files\Common Files\System
    \\ Process
    ( 61 Processes )
    ... OK !
    \\ Searching with S_Lop
    No Lop folder found !

    \\ Searching for Lop Files - Folders
    No Lop folder found !

    \\ Searching within the Registry

    ..... OK !
    \\ Checking the Hosts file
    Hosts file CLEAN

    \\ Searching for hidden files with Catchme

    catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-03-18 18:20:42
    Windows 6.0.6001 Service Pack 1 NTFS
    scanning hidden processes ...
    scanning hidden files ...
    scan completed successfully
    hidden processes: 0
    hidden files: 0

    \\ Searching for other infections

    No other infections found !
    [F:85][D:20]-> C:\Users\Owner\AppData\Local\Temp
    [F:74][D:1]-> C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\Cookies
    [F:1535][D:5]-> C:\Users\Owner\AppData\Local\MICROS~1\Windows\TEMPOR~1\content.IE5
    [F:2][D:2]-> C:\$Recycle.Bin
    1 - "C:\Lop SD\LopR_1.txt" - 17/03/2009|17:31 - Option : [1]
    2 - "C:\Lop SD\LopR_2.txt" - 18/03/2009|18:21 - Option : [3]
    \\ Scan completed at 18:21:38
    [ UAC => 1 ]
  • edited March 2009
    Great it got rid of the LOP infection.

    Now can I trouble you to run a new scan with Panda ActiveScan? :)
  • edited March 2009
    Great!!!! Result below.
    ;***********************************************************************************************************************************************************************************
    ANALYSIS: 2009-03-19 09:39:18
    PROTECTIONS: 3
    MALWARE: 4
    SUSPECTS: 0
    ;***********************************************************************************************************************************************************************************
    PROTECTIONS
    Description Version Active Updated
    ;===================================================================================================================================================================================
    ZoneAlarm Anti-Spyware 8.0.065.000 No No
    Spybot - Search and Destroy 1.0.0.6 No Yes
    Windows Defender 1.1.1505.0 No Yes
    ;===================================================================================================================================================================================
    MALWARE
    Id Description Type Active Severity Disinfectable Disinfected Location
    ;===================================================================================================================================================================================
    00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@ad.yieldmanager[1].txt
    00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@ad.yieldmanager[1].txt
    00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@serving-sys[2].txt
    00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@bs.serving-sys[1].txt
    01895148 Malicious Packer SecRisk No 0 Yes No C:\ProgramData\Build Roam Readme\save browse road.exe
    01895148 Malicious Packer SecRisk No 0 Yes No C:\ProgramData\Build Roam Readme\kicryaqc.exe
    01895148 Malicious Packer SecRisk No 0 Yes No C:\Lop SD\Backup-Lop\ProgramData\Admin Inter 1 Mags\bib math.exe
    ;===================================================================================================================================================================================
    SUSPECTS
    Sent Location |3�P�} 39
    ;===================================================================================================================================================================================
    ;===================================================================================================================================================================================
    VULNERABILITIES
    Id Severity Description |3�P�} 39
    ;===================================================================================================================================================================================
    ;===================================================================================================================================================================================
  • edited March 2009
    Download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your Desktop.
    • Run avenger.exe by double-clicking on it.
    • The Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
      Files to delete:
      C:\ProgramData\Build Roam Readme\save browse road.exe
      C:\ProgramData\Build Roam Readme\kicryaqc.exe
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    • Please post the content of the logfile, along with a new scan log from Panda.
  • edited March 2009
    chiaz wrote:
    Download The Avenger by Swandog46, and save it to your Desktop.]

    Thanks so much so far for this.

    Logfile of The Avenger Version 2.0, (c) by Swandog46
    http://swandog46.geekstogo.com
    Platform: Windows Vista
    *******************
    Script file opened successfully.
    Script file read successfully.
    Backups directory opened successfully at C:\Avenger
    *******************
    Beginning to process script file:
    Rootkit scan active.
    No rootkits found!

    Error: file "C:\ProgramData\Build Roam Readme\save browse road.exe" not found!
    Deletion of file "C:\ProgramData\Build Roam Readme\save browse road.exe" failed!
    Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
    --> the object does not exist

    Error: file "C:\ProgramData\Build Roam Readme\kicryaqc.exe" not found!
    Deletion of file "C:\ProgramData\Build Roam Readme\kicryaqc.exe" failed!
    Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
    --> the object does not exist

    Completed script processing.
    ******************* Finished! Terminate.
    ;***********************************************************************************************************************************************************************************
    ANALYSIS: 2009-03-19 18:04:57
    PROTECTIONS: 3
    MALWARE: 5
    SUSPECTS: 0
    ;***********************************************************************************************************************************************************************************
    PROTECTIONS
    Description Version Active Updated
    ;===================================================================================================================================================================================
    ZoneAlarm Anti-Spyware 8.0.065.000 No No
    Spybot - Search and Destroy 1.0.0.6 No Yes
    Windows Defender 1.1.1505.0 No Yes
    ;===================================================================================================================================================================================
    MALWARE
    Id Description Type Active Severity Disinfectable Disinfected Location
    ;===================================================================================================================================================================================
    00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@ad.yieldmanager[1].txt
    00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@ad.yieldmanager[1].txt
    00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@serving-sys[1].txt
    00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@bs.serving-sys[1].txt
    00624663 Trj/Banbra.GGM Virus/Trojan No 1 Yes No C:\Users\Owner\AppData\Local\Temp\Rar$EX00.285\avenger.exe
    00624663 Trj/Banbra.GGM Virus/Trojan No 1 Yes No C:\Users\Owner\AppData\Local\Temp\Rar$EX00.057\avenger.exe
    00624663 Trj/Banbra.GGM Virus/Trojan No 1 Yes No C:\Users\Owner\Desktop\avenger.zip[avenger.exe]
    01895148 Malicious Packer SecRisk No 0 Yes No C:\Lop SD\Backup-Lop\ProgramData\Admin Inter 1 Mags\bib math.exe
    ;===================================================================================================================================================================================
    SUSPECTS
    Sent Location ��2�
    39
    ;===================================================================================================================================================================================
    ;===================================================================================================================================================================================
    VULNERABILITIES
    Id Severity Description ��2�
    39
    ;===================================================================================================================================================================================
    ;===================================================================================================================================================================================
  • edited March 2009
    Looks good to me!

    How's your computer running now?

    If everything is now fine I'll just direct you to do some clean-up and you can be on your way... :)
  • edited March 2009
    Looks good to me also. No problems that I can see so far. Many thanks for your all your help. I'm away for a few days now so you will possible not receive a response for a few days. Once I have receivedyour clean up message I'll respond once I have completed. If it is disk clean up and IE browsing deletion etc that do regularly anyway. Thanks again.
  • edited March 2009
    You're welcome!

    This will clear away any of the files and folders that were created by ComboFix.

    Go to :
    Start > Run then copy and paste the following highlighted text below and click OK.

    ComboFix /u

    When ComboFix receives such an instruction, it will do the following:

    a) Deletes the following files/folders:
    * ComboFix.exe
    * %system%\swxcacls.exe
    * %system%\swsc.exe
    * %system%\VFind.exe
    * %system%\moveex.exe
    * %system%\swreg.exe
    * %systemroot%\catchme.exe
    * \ComboFix
    * \Qoobox
    * \VundoFix Backups
    * \Deckard
    * \_OTMoveIt
    * %systemroot%\erdnt\subs
    b) Resets the clock settings.
    c) Hides file extensions
    d) Hides System/Hidden files
    e) Clears System Restore cache and create new Restore point


    You can also delete C:\Lop SD\ now.


    Let me know once you have seen this post, so we can move the thread to the Fixed section. :)
  • edited March 2009
    start tun ComboFix /u does not appear to work. It says cannot find.
  • edited March 2009
    My bad, I didn't have you run ComboFix at all. My mind must have been all messed up. :D

    Anyway, besides Lop S&D, you can delete Avenger now too:
    C:\Users\Owner\Desktop\avenger.zip


    Any other problems or questions? :)
  • edited March 2009
    Only "problem" I can see so far/still is when logging after sleep, I think, is it does not respond for some time after pressing enter. I tried leaving it and it does just take time to respond. Also when attempting to shut down that can also take some time to respond. Other than that I think my initial problem is resolved, many thanks.
  • edited March 2009
    Post a new thread here, and see if the other Icrontic folks can help you out:
    http://icrontic.com/forum/forumdisplay.php?f=32

    Glad we could be of assistance! The help you received here was free.

    This topic is now closed. If you wish it reopened, please send a Private Message to Trogan with a link to your thread.

    If you are not the user who started this thread, you must start your own Thread instead :)
    _______________________________

    Have we helped you with any issues you have had with your PCs or other items? If so, you can now help us by Joining Team 93 and fold for a cure.
Sign In or Register to comment.