Can't connect to internet on XP :/

fatsheep · May 2009

Here's the deal. I've got a Desktop that I run in a dual boot setup (Ubuntu Linux and Windows XP). Internet works perfectly on Ubuntu. I can use either the NIC integrated into the motherboard or my PCI Ethernet card. Both connect through an Ethernet cable. However, on Windows XP I have been unable to get my internet working with either one.

The first thing I tried was installing the latest drivers for the network cards. I couldn't seem to find the drivers for my onboard NIC. It shows up as "nvidia nforce networking controller". I have a DFI nF4 Ultra-Infinity 939 NVIDIA nForce4 Ultra ATX AMD Motherboard if that helps. If you know where to find the latest drivers for the onboard network card on this one, please tell.

Anyways, I found the latest drivers for the Realtek PCI network card and installed them. Still no internet. However, I can ping websites successfully using the Realtek card:

C:\Documents and Settings\Fatsheep>ping www.google.com

Pinging www.l.google.com [64.233.161.104] with 32 bytes of data:

Reply from 64.233.161.104: bytes=32 time=37ms TTL=241
Reply from 64.233.161.104: bytes=32 time=37ms TTL=241
Reply from 64.233.161.104: bytes=32 time=36ms TTL=241
Reply from 64.233.161.104: bytes=32 time=39ms TTL=241

Ping statistics for 64.233.161.104:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 36ms, Maximum = 39ms, Average = 37ms

C:\Documents and Settings\Fatsheep>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        IP Address. . . . . . . . . . . . : 192.168.0.6
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1

C:\Documents and Settings\Fatsheep>

So I have an internet connection, but I don't have an internet connection? I'm not sure what's going on here. I've tried repairing the connection and just about everything I can think of but this problem is a bugger. Any advice would be greatly appreciated.

Thrax · May 2009

So you can ping, just no websites? Is that a correct understanding?

fatsheep · May 2009

Thrax wrote:

So you can ping, just no websites? Is that a correct understanding?

Yes. I've tried both IE and Firefox... I also disabled the firewall if you're wondering about that.

Thrax · May 2009

Please navigate to C:\WINDOWS\system32\drivers\etc and open the HOSTS file in notepad. Copy and paste its contents here, please.

fatsheep · May 2009

Thrax wrote:

Please navigate to C:\WINDOWS\system32\drivers\etc and open the HOSTS file in notepad. Copy and paste its contents here, please.

There's a "hosts" in that folder but also a "hosts.bak" and a "hosts.msn". They are all identical:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

127.0.0.1       localhost

Ryder · May 2009

Show us the results of - ipconfig /all from the CMD prompt please.

fatsheep · May 2009

RyderOCZ wrote:

Show us the results of - ipconfig /all from the CMD prompt please.

Here you go:

C:\Documents and Settings\Fatsheep>ipconfig  /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : fatsheepmobile
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
        Physical Address. . . . . . . . . : 00-08-54-D8-81-AB
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.6
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 74.128.17.114
                                            74.128.19.102
        Lease Obtained. . . . . . . . . . : Thursday, May 07, 2009 12:29:44 PM
        Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM


Ethernet adapter Mobo Port:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
        Physical Address. . . . . . . . . : 00-01-29-D2-2B-5F

Ryder · May 2009

Do you only have an ethernet cable plugged into the 1 NIC port?

Can you ping either of those DNS IP's?

fatsheep · May 2009

RyderOCZ wrote:

Do you only have an ethernet cable plugged into the 1 NIC port?

Can you ping either of those DNS IP's?

I have an ethernet cable plugged into the realtek PCI network card which is listed first if that's what you mean by the 1 NIC port.

I cannot ping either of the DNS ips. The request times out on all four packets.

Ryder · May 2009

bingo.. there is the issue. Those DNS servers are not working.

Try.. Ping 4.2.2.2 and ping 4.2.2.1.. if they answer, we can move to the next step.

WAIT.. you were able to ping www.google.com.. which goofs my theory up.

fatsheep · May 2009

RyderOCZ wrote:

bingo.. there is the issue. Those DNS servers are not working.

Try.. Ping 4.2.2.2 and ping 4.2.2.1.. if they answer, we can move to the next step.

WAIT.. you were able to ping www.google.com.. which goofs my theory up.

I am able to ping 4.2.2.2 and 4.2.2.1 and www.google.com but neither of those DNS servers work. I just tried the DNS again so it looks like there's an issue there.

Ryder · May 2009

Right click My Network Places, go to Properties. Right click your Local area connection (the one that shows connected) go to Properties and then select Internet Protocol (TCP/IP)

Set the following:

Use the following IP address radio button clicked
IP addy: 192.168.0.10
Subnet mask: 255.255.255.0
Default Gateway: 192.168.0.1

use the following DNS server addresses checked:
Preferred: 4.2.2.1
Alternate: 4.2.2.2

click ok then ok again.. there will be a pause.. once done.. try to browse anywhere again.

Also.. go to Internet options > connections > lan settings and make sure there is no proxy set.

EDIT: in fact try that last thing first.

fatsheep · May 2009

I thought that ZoneAlarm was not running since it did not show up in the system tray. However, when I did ctrl + alt + delete and looked at the services running, it was running in the background.

So I disabled it and now the internet works fine with either the onboard NIC or the network card.

Thanks for all the help everyone.

kryyst · May 2009

If he's pinging www.google.com using those other dns servers, the dns servers are probably working as it's resolving to an IP. It could just be that those IP's aren't answering pings. If you do a reverse ping on those Ip addresses they do resolve to a named cache (insightbb.com) and insightbb.com does still exist as it's a broadband provider.

Sounds more like a proxy issue to me. Also have you recently tried installing any anti-virus/spy-ware software? It could messing around with some proxying.

Ryder · May 2009

Good, glad you found the problem.. I hate ZA personally for this very reason.

@kryyst.. yea.. that is why I edited and said it shoots my theory down.

Can't connect to internet on XP :/

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