Internal Blu Ray Player won't recognise any discs
So the Blu Ray player that I with some giftcards I got for my birthday will not play discs of any type in my computer. It is an LG model bh12ls38. I tried all types of CDs/DVDs/Blu Rays and nothing will read in the drive. Of course I didn't even try to use the drive until 32 days past the date that I bought it so I cannot return it to the store and LG just said to ship it back to them and they'd send me a new one. Is there anything that I can try to get it to work before going that route?
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Try this:
1. go here: http://www.drivershq.com/?gclid=CJy1rtDkqqsCFQ1b7AodDl4F3w
2. Driver Detective can possiblyy help with this, so let it install-- the version you get here is for XP/Vista/Windows 7. It does its work in Windows.
3. Run it and click the big "scan now" button.
4. It will do all sorts of talking to the computer's BIOS, to Windows, to drivershq with with driver source queries, to Microsoft to see if Microsoft has given appropriate to device drivers and the devices WHQL approval, etc.
5. Let it install all it finds that is newer(click the next button when it shows you a list with some drivers perhaps listed as out of date-- if it shows more than one, it will install each individual new driver each time you press next). This will include .inf files for Windows.
6. Restart computer.
EVERYTHING worked better (faster some, more stable) after I ran it here.
Here is one example that is somewhat relevant from amongst a legion of experiences:
LG CD R?Ws, qty two, would not work unless the software bundle that came with them was installed or a generic version of the software was installed (I have relied on Nero for almost a decade). The Nero version did not matter much, so long as it is bundled with the drive or is a newer version. Nero always installs customed by Nero AG drivers if it has them (appropriate .sys file and .inf file).
The drives were stated to be PnP, but were only loosely PnP and then for an obsolete PnP version-- Windows recognized them but ignored them as far as using them until after I installed Nero. This was before Driver Detective was mature and debugged(i t has been around for over a decade).
Try a different SATA cable, to eliminate the possibility of having used the same SATA cable with possibly a broken or cracked data wire when plugging in the drive to different computers.
After the SATA cable changeout, observe the drive's light that blinks briefly twice or three times then goes out to see if it turns back on (blinking, perhaps more rapidly) while you try to browse the drive(with a Blue-Ray disk it) in Windows Explorer (Opening by double-clicking My Computer).
In Windows Explorer, (if browsing does not work)look for a drive with a higher letter than the hard drives, right click it, choose properties, see if the drive size shows Gigabytes of data (it may say 2-4 thousand MB). If so, then the problem might be a driver conflict within the optical drives area, so....
This will only apply if you have taken out an older CD burner and not disbled its driver-- here is how to check for that: Open the Start menu in the lower left hand corner of the screen/displayed desktop. In the searcher, type in Device . The second listing will usually say Device Manager. Click it once in Vista or Windows 7, in XP or 2000 double-click it. A program named (DUH!
NOW try your drive that did not work before-- if it works only after all of this, the CD driver and the DVD driver have a resource conflict. If your drive is DVD-only you will need to get another brand and model of CD drive-- they are being fire-saled and you can get used ones also, so they are hugely cheaper than DVD drives often.
From their knowledge base: Never have I heard of an optical drive that required third-party software be installed in order to work. Not a single one I have installed, save an external SCSI-attached drive, ever required additional drivers.