Need help, I think my 9800 pro is dieing

mikemj33mikemj33
edited February 2004 in Hardware
I built my computer back in the beginning of January, with a nice new bba 9800 pro 128 mb card. I think it was either Saturday or Sunday, I started having artifacts appear on my screen after playing a game. Quitting back out to my desktop, the artifacs remain. Restarting the computer would get rid of them, until the next time I tried to play something. This morning, I put my computer on, started a virus scan and I went to grab a shower. I came back and now there were artifacts on my desktop, appearing without me doing anything first. Since then I've shut it down and I'm on my laptop now.

I've upgraded the drivers, downgraded the drivers, making sure to completely purge everything before I tried another version. Right now I think its back with the 4.1's.

If it is overheating, I can't figure out why it would start now, it's been running fine, I've never over clocked it or flashed bios or anything like that. Everything is just as it is when I got it. My case temp is fine, I have 6 fans keeping it cool. I also did check, the fan on the card is still spinning.

ATI support has been no help what so ever, so does any one here have any thoughts?
Thanks.

O, if you want system specs, 512 mb ram, AMD 2800 plus, Asus A7N8X Deluxe, and I'm running XP Pro.

Comments

  • panzerkwpanzerkw New York City
    edited February 2004
    I had exactly the same symptoms as you with my unmodded, non overclocked ATI Radeon 9700 Pro. Eventually I got artifacts ALL the time and the card was unusable. It's being RMA'ed at the moment.
  • Geeky1Geeky1 University of the Pacific (Stockton, CA, USA)
    edited February 2004
    RMA it. I had a similar problem with an 8500 that died on me. The 8500 had been overclocked and tweaked and stuff, but that's not the point. RMA it.
  • pseudonympseudonym Michigan Icrontian
    edited February 2004
    Yeah sounds like you should RMA it. Looks like you've exhausted all your other options.
  • mikemj33mikemj33
    edited February 2004
    Thanks for all the replies.
    This is gonna be hard, I have to get the box from home up to me at college, and I'm not sure how much luck I'll have since it's been more than 30 days since I bought it and I believe that was the cut off from the place I got it.
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited February 2004
    Yeah, definitely RMA due to bad video card RAM, and you can start that by insisting a lower level tech rep get you connected to a tech support supervisor. Simply tell teh low level rep that low level support could not solve and ongoing and worsening and repetitive problem and you want to talk to a supervisor. if you got a case number or incident number, use it to reopen the case first, the tech support low level folks CAN get you to a supervisor, and if need be a supervisor can get you to engineer-level support. Tell the upper levels what you told us, they are likely to do an immediate RMA. YOU CAN RMA to ATI if this is an ATI card. ATI's mfr warranty will support that.

    john d.
  • kanezfankanezfan sunny south florida Icrontian
    edited February 2004
    if you bought the card in January and they don't let you RMA it, that's just plain crappy. I RMA'd a ti4600 with Newegg that I had bought a year prior.
  • mikemj33mikemj33
    edited February 2004
    Well it was bought back in mid december, but it was Christmas gift, so I've got to wait to talk to my parents. I'm pretty sure this was the one part that wasn't ordered from newegg, but with my computer down, I have plenty of free time to look into all this.
Sign In or Register to comment.