Latest windows update broke steam?
jumpstylerz
Member
I updated my windows 7 last night and when I booted up to try and log onto steam it just comes up with the connection errors window, Origin was doing the same as well. I've tried rebooting multiple times, doing full power cycles at the computer and the router as well as running my cable into all 4 ports and connecting wirelessly. Everything worked perfectly fine until that update and everything but those 2 programs works fine now.
Am I the only one having this problem? I'm going to run a system restore to take me back to before the update and see if that fixes it. Will post upon return with my findings.
Am I the only one having this problem? I'm going to run a system restore to take me back to before the update and see if that fixes it. Will post upon return with my findings.
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Comments
If none of that works or turns up anything, or you need advice on any of these suggestions, post with as much detail as you can.
Good luck!
Checking for proxy or viruses is equally as easy.
Rat chewed through cable
Basically the computer is not getting power over the cable. Is there an indicator light on your NIC normally? if so is it on now?
Maybe try a different cable and/or a different port on your router.
It's also possible you've got some nasty NAT stuff or port stuff or something going on from your provider. Are you the primary customer for your ISP account, or are you going through an intermediary? You might check up on that and see if they've made any changes or restrictions. Alternative, you could put another computer on that same network and try to do the same thing. If you're having the same problem, the issue isn't your computer. If not, it is.
You say you ran both AVG and TrendMicro. You don't have more than one active scanner installed on your computer, do you (active being something like Norton or McAffee, passive being something like SpyBot or MalwareBytes that you have to tell to run and doesn't check things in the background)? Also, I'd recommend you run at least MalwareBytes Anti-Malware as well as it tends to be a pretty good scan.
You could also potentially rule out hardware by trying to do stuff with a Linux (probably Ubuntu) live cd/usb. You could even, theoretically, install Steam and (assuming you can get the games to run) see if you're having the same issues. Again, if you have the problems, it's probably not software related. If you don't, it likely is.
Good luck!
jumpstylerz, the fact that updating your driver causes it to hang means you are either using the wrong driver or something is really wrong on the software side (most likely). What mobo do you have?
You can use the LAN driver off that page, latest version. While you're there, you can get latest drivers for other stuff downloaded as well.
You can try sfc /scannow to verify some key windows stuff isn't corrupt (from elevated command prompt).
Run Malwarebyte's full scan and combofix to verify you aren't under a virus issue. Just follow the instructions on combofix precisely.
Be aware the best solution at the end of this may be a re-install of Windows, since you are having multiple, possibly conflicting issues. I would take some time now to backup your steam folder and any important stuff on there.
download ubuntu or any other boot disk/OS with a browser built in.
Put it on a CD/USB
Boot from it
Test internet access
If it works, the problem is your Windows install and at this point, without being in front of it and working on it myself, I find it hard to advise anything but backup/reinstall. If it does not work, then the problem is either hardware on your machine or something between you and the internet.