If geeks love it, we’re on it

Newegg clarifies counterfeit shipping woes

Newegg clarifies counterfeit shipping woes

On Friday, we published a story broken by [H]ard|OCP, which revealed that Newegg had accidentally shipped counterfeit Core i7 920 processors to some customers.

The story generated some buzz, with both Icrontic and [H]ard|OCP served with a cease and desist notice by D&H Distributing, the party alleged by a source to be the distributor that sold the fakes to Newegg.

In a clarification given to [H]ard|OCP directly from Newegg, however, D&H Distributing is cleared of any wrongdoing related to the counterfeits, with Newegg placing the blame on a different supplier, IPEX:

Initial information we received from our supplier, IPEX, stated that they had mistakenly shipped us “demo units.” We have since come to discover the CPUs were counterfeit and are terminating our relationship with this supplier. Contrary to any speculation, D&H Distributing is not the vendor that supplied us with the Intel Core i7-920 CPUs in question.

Newegg continues to proactively reach out to customers who may have purchased one of the 300 affected “demo boxes,” offering either a full refund or an advanced RMA, the latter of which cross-ships the replacement part for a faster RMA.

Comments

  1. GHoosdum
    GHoosdum It would have been nice of Newegg to send the clarification directly to Icrontic as well, no?
  2. primesuspect
    primesuspect We're not on the radar
  3. Snarkasm
    Snarkasm Our forum users didn't receive quirky goods. :shrug: :)
  4. Zuntar
    Zuntar
    We're not on the radar

    bummer.
  5. GHoosdum
    GHoosdum Bummer indeed. We used to have a member of the Newegg support team that was a member of the forum, did we not? Too bad we fell off their radar.
  6. UPSLynx
    UPSLynx I love that a 'demo unit' is comprised of mostly cardboard and foam.
  7. Snarkasm
    Snarkasm Demo boxes often contain less than that. That there was even an attempt at visual tomfoolery pushes it more away from demo boxes and more towards flat-out counterfeit - which is the conclusion at which Newegg arrived.
  8. ITDude So I've done some digging...

    Looks like "IPEX" is known as "IPEX infotech, Inc." and their so-called website is "www.ipexinfo.com" which is registered by/to Asia Source Inc.

    The address for Asia Source Inc. just a few blocks from Ipex Info, Inc.

    Hmmmmm... this is looking very suspicious...
    1.) Counterfeit CPUs
    2.) Non existing website
    3.) Website registered to/by another company
    4.) Ipex Info and Asia Source appear to have close ties to China...
    5.) Ipex Info appears to be a front with empty office
    6.) Asia appears to be a front with empty office
    7.) All contacts are mainly Chinese

    All these factors are pointing in one direction...Chinese + Offshore + China...

    Dude...all these are looking like scam from China.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!