Apple introduces Web chat tech support

1 Mar, 2005 at 1:02pm ET Article published in Tech

Apple has started testing a new Web chat support service for iMac users. The service is available 24/7, but only to iMac users, who Apple invites to test the service.

View: Web chat support service

“To use this service, you will need one of the following browsers: Safari 1.1 or later, Microsoft Internet Explorer 5.2 or later, or Netscape 7.2 or later (on Windows, we support Internet Explorer 5.0 or later).”

Source: Macworld

Comments

1 Mar 2005 ~ 9:37pm profdlp Wow. Web-based tech support.

What will those innovative rascals think of next?
1 Mar 2005 ~ 9:59pm primesuspect I wish there was something wrong with my imac so I could use this
1 Mar 2005 ~ 10:30pm Thrax Oh look, my Mac won't turn on! I'll just go to the web tec-- ****.
1 Mar 2005 ~ 10:33pm profdlp

Thrax wrote:

Oh look, my Mac won't turn on! I'll just go to the web tec-- ****.

I didn't know you had a Mac!