Samsung Electronics last week announced intention to offer so-called zero-pixel-defect warranty on its LCD monitors. The campaign only applies to devices acquired in 2005 and only in South Korea, however, the precedent may mean more favourable warranties worldwide.
In general, LCD makers have regarded a panel with less than six defective pixels as normal. Under the policy, which is to be effective from January 1, 2005, Samsung Electronics said it would replace LCD monitors for free if customers find a single defective pixel in the flat-panel screens within six months of purchase. However, the displays should be made in the second half of 2004 or later and purchased after January, 1, 2005.
Samsung Electronics’s move is targeted to offer its clients premium quality LCDs and bring the company a competitive advantage over rivals. Samsung Electronics said the company did not decide yet whether to expand the policy worldwide, Forbes reports.
Wow, now that’s confidence. Why let only South Korea enjoy this superb offer? -KF
Source: X-Bit Labs
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