Mere weeks after serious failures in cloud services for T-Mobile’s Sidekick, the US-based Swissdisk backup service is experiencing severe issues as well.
Customer access issues arose as recently as October 18 when Swissdisk emailed customers citing, “unplanned and unforeseen catastrophic hardware failure caused by multiple simultaneous events.”
Whether or not users will eventually regain access to their data is currently unclear, but Swissdisk’s October 18 statement ominously indicates that customers will have to re-register as a result of the outage. Given this, it seems unlikely that users will be able to recover their current data from Swissdisk.
With customer data hanging in the balance, the firm has not yet offered updated comment via its website or by email.


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