System Crashing with any graphics applications

theapproachtheapproach Kings Road, London
edited May 2004 in Hardware
Hello people

I need your help!

Having read an article abnout building computers and wanting a value for money relatively fast machine, I decided to go about and make one with the following specs:

maxtor 120gb ide drive
asus a7n8x-e mobo (nvidia chipset)
asus 9950 (nvidia fx5900) 128mb
antec sonata case
1 gb kingston value ram pc3200
win xp

Having built this and followed the instructions to the letter, and having updated all the drivers as far as possible i am having the problem that regardless of the game or app whether 3dmark03, operation flashpoint or halo, it crashes after a short period of play (1-2mins).

It also appears that the silicon image sata raid drivers are installed, and i can't get rid of them although they are unneccesary! Is there an uninstaller application? Could that be the reason for the crashing.

I have a microsoft intellimouse usb.

Thanks!

Comments

  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited May 2004
    Well if it crashes only on graphics applications, the first thing I would suspect is either a bad video card or an overheating video card. How are your case temperatures after running for a while? It's possible that you have inadequate cooling, or possibly inadequate power to the video card. That sonata case, doesn't that have the Antec True380 380W PSU? You might need to upgrade your PSU or add some fans to the case....

    Also, you can ALWAYS try www.memtest86.org ... Test your memory... You never know! :D
  • qparadoxqparadox Vancouver, BC
    edited May 2004
    You probably already did this but... that video card likely has a special connector that needs to be plugged directly into the power supply via either a floppy style or hard drive style connector. If this connection isn't made then the system will crash whenever you force the video card to do a lot of work.

    What sort of crashes are you getting? (describe them).

    Other than that also try memtest and post the version of your video card drivers.
  • theapproachtheapproach Kings Road, London
    edited May 2004
    Thanks very much for getting in touch so soon.

    I originally had a radeon 9800 but it seemed to get very hot, and i thought that might be the reason for the crash, so I purchased the nvidia card instead, hoping that would be the solution. it did not appear to be. Is a 380w psu really not enough for this computer? i have noticed the psu pumping out a fair bit of hot air and it only has one small fan. maybe that could be the solution.

    The crashes tend to be exception errors, and seems to be regardless of the game. Sometimes the computer does reboot entirely, but less often than it crashes to windows.

    I currently have the most current bios for the asus mobo, nvidia forceware latest version, nforce driver latest version. do i need any more drivers?

    One of the hard disk power cables is connected to the graphics cards and an exhaust has been installed below the card to remove heat. i also have two 120 mm fans on the case; one front, one back.
  • theapproachtheapproach Kings Road, London
    edited May 2004
    I am going to try and force more air into the psu by mounting a spare fan i have internally to see if it helps!
  • GnomeWizarddGnomeWizardd Member 4 Life Akron, PA Icrontian
    edited May 2004

    Also, you can ALWAYS try www.memtest86.org ... Test your memory... You never know! :D


    That is the SM code! :thumbsup:
  • theapproachtheapproach Kings Road, London
    edited May 2004
    sorry prime and gnome, iseem to have mislaid my floppies whilst moving house. I will be away this weekend in germany with my girlfriend, but will try out the memory tester as soon as i have a floppy and am back in London (on sunday)

    Bye for now!
  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited May 2004
    Just so you know, memtest.org offers a bootable CD version as well.

    I got the URL wrong earlier - it's memest.org :)

    I don't think the PSU overheating is causing the problem. If anything, I'd mount that spare fan as close to your video card as possible.
  • Geeky1Geeky1 University of the Pacific (Stockton, CA, USA)
    edited May 2004
    Do you have a multimeter to measure the voltages on a spare molex connector? It could be the power supply, but I doubt it (a 380w Antec should be more than sufficient). Fire up 3DMark 2001 or 2003 or some other video benchmark, let it run for at least a few minutes or until it crashes, and feel the back of the video card, right above the GPU.

    Oh, and while you're at it, put the 9800 back in if you can. It's faster, has better image quality, uses less power, and generates less heat anyhow. (you'll want to back up your documents and stuff before doing this).

    It could also be an overheating CPU. How hot does the CPU get? And do you have a desk fan or something you can position to blow air into the side of the case (take the side panel off, blow air across motherboard, cards, etc.)?
  • theapproachtheapproach Kings Road, London
    edited May 2004
    Back once again after a long weekend in sunny germany!

    my cpu temperature is normally about 48 degrees. The temperature of the graphics card does get pretty high, but the radeon seems to be hotter than the geforce card, which is why i thought I could solve the problem by getting the geforce card. unfortunately i do not have a voltimeter, but the power unit does get very hot, and the sonata is meant to be quiet running so the psu only has a small 8cm fan which might not be effective enough.

    I have connected hardware to as many of the connectors as possible from the psu. maybe connecting them in series as opposed to in parallel (using as few connectors as possible) would be better for the psu. I will give it a try.
  • Geeky1Geeky1 University of the Pacific (Stockton, CA, USA)
    edited May 2004
    I have connected hardware to as many of the connectors as possible from the psu. maybe connecting them in series as opposed to in parallel (using as few connectors as possible) would be better for the psu. I will give it a try.

    Actually, that'd be worse for the power supply. Antec power supplies are very, very good, and while it runs hot, it's most likely well within its specs. It COULD be power related, but I really think it's heat related, especially if your CPU normally runs that hot- the GPU is probably up near 70-80*C (they usually run a LOT hotter than the CPU). Try getting a fan of some kind blowing air into the case with the side panel off.
  • theapproachtheapproach Kings Road, London
    edited May 2004
    I could get one although not right now, but i don't think that would be a long term solution as it would be unsightly and very noisy. the question is, which part of the computer is it that you think is overheating? i just ran halo with all graphics effects to get it to crash, and monitored the cpu and board temperature simultaneously. the cpu temperature got up to 49 max. and the board stayed at 20 according to asus probe 2. should I get a better cooler for the graphics card? if so which one? the graphics card seems to be relatively cool.
  • Geeky1Geeky1 University of the Pacific (Stockton, CA, USA)
    edited May 2004
    i don't think that would be a long term solution as it would be unsightly and very noisy

    You're right, it wouldn't be a long term solution. The thing is, though, that right now, we have absolutely no idea why it's crashing. There are a number of things that could cause a computer to crash:
    1- Heat
    2- A flaky power supply
    3- Windows (see the last line in my sig :D)
    4- Bad RAM (highly unlikely in this case)

    and there are probably some others that I'm not thinking of off the top of my head.

    The way you debug a computer is simple; you go down a list of possible causes for the problem, and check to see if they're the actual cause. If it MIGHT be overheating, you cool it off. If it still has the problem, you check the next thing on the list, and so on and so forth, until you find the cause of the problem.

    I suspect that it's probably heat related, but I don't know for sure. It's probably the easiest one to check for- besides putting a fan on the computer blowing into it, you can just take the computer out of the case, and set it up on a non-conductive surface, like the kitchen counter or something. You might try that, and see if the problem goes away. :)
  • MedlockMedlock Miramar, Florida Member
    edited May 2004
    Lower AGP speed. My 9700 Pro was getting so many infinite loop errors, and I thought I was screwed, I got it from ebay... Turning off AGP Fastwrites and lowering AGP speed to 4x fixed it. No performance hit. Even the latest cards (excluding the 6800 and X800, I don't know about them) are not saturating AGP 4x in terms of data transfer speed, I'm pretty sure.
  • Geeky1Geeky1 University of the Pacific (Stockton, CA, USA)
    edited May 2004
    TheGr81's suggestion is worth a shot, too...
  • theapproachtheapproach Kings Road, London
    edited May 2004
    I have lowered agp speed to 4x and turned off fast write as per the gr81s advice
    I have also attached a zalman cooler to the graphics card and cooled the inside of the pc extensively with a fan I burrowed from work. Strangely enough, the mb temperature incresed by exactly 4 degrees yesterday when i installed the new nforce drivers, but besides that, heat for the computer shouldn't be a problem. Hopefully this will narrow things down like you said geeky1

    The cpu temperature is down at around 42 degrees and rises to 47 when in use.

    I have also used Burn-in to test the system and it appears to run ok with no reported errors. I will test for a long time to see if that will make a difference and help me locate the fault.

    I hope it isn't a software issue- i just can't imagine how I would sort that out!

    The psu still gets incredibly hot though despite the cooling.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited May 2004
    I'm sure this is either a PSU problem or video card overheating problem. Have you tried opening your case, and running it that way; even better, with a fan blowing air directly into the open side of the case. I don't know the case you've got, but airflow patterns can really be strange. Perhaps there is plenty of airflow through your case, but channelized airflow, not flowing over the vid card's heatsink.

    PSU? Maybe, but I think your GPU is overheating. The best heatsink available is no good if it is surrounded by hot air. The ventilation opening won't necessarily bleed off hot air if there's not enough positive case air pressure to force out the heated air.
  • Geeky1Geeky1 University of the Pacific (Stockton, CA, USA)
    edited May 2004
    Uh, Leo? Umm... scroll up a bit, bud. :):thumbsup:
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited May 2004
    oops :eek3:


    :)
  • theapproachtheapproach Kings Road, London
    edited May 2004
    Cheers anyway Leo!

    I recently recieved an error at start up saying that windows had recovered from a serious error, which it then claimed was related to one of the drivers. It did not say, however, which driver it was, but I will try and find it out somehow. The cooling is now adequate within the case. I realise that I made a mistake with the zalman cooler for the gpu. It appears as if the Arctic Cooling VGA Silencer V1 is better, plus it funnels the hot exhaust air straight out of the case, which is a bonus. I think I will have to get it, to be sure. Damn! Wasted money on the zalman one. Do you think that is a good course of action?
  • theapproachtheapproach Kings Road, London
    edited May 2004
    By the way , I also decided to stick with the radeon after all, in the moments that it worked, the picture quality was far superior!
Sign In or Register to comment.