To control computers remotely over the Internet, how?

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Comments

  • ThraxThrax 🐌 Austin, TX Icrontian
    edited October 2009
    I think something else is amiss, Leo. LogMeIn is a very trusted and reliable piece of software.
  • GeeThanksGeeThanks newport coast
    edited October 2009
    Leonardo wrote:
    To manage four computers at desktop level using LogMeIn, would it work to just install it on one of the LAN computers, then to access the other three through

    As suggested before yes mstsc for LAN to LAN connections
    RyderOCZ wrote:
    RDP = Remote Desktop Protocol.

    Start > Run > MSTSC

    1runaway.png

    2lan.png

    LogMeIn is great.... unless you receive the mysterious terminal error and can no longer remote control a machine. :rolleyes:


    Alternatively Social VPN


    :D
  • mtroxmtrox Minnesota
    edited October 2009
    Too bad Leonardo. I much prefer RDP but have inheirited logmein on about 25 computers on a couple new networks I've taken over. Never had a problem outside of the obvious "userturnedoffthecomputer.dll".
  • AlexDeGruvenAlexDeGruven Wut? Meechigan Icrontian
    edited October 2009
    Yeah, not sure what's going on with your setup, Leo, but all 8 of the computers I have running LogMeIn are going just fine. I'm with Thrax in that there must be something else going on in there somewhere.

    That's unfortunate, because I've found it to be an invaluable tool for all of the support that I do.
  • CycloniteCyclonite Tampa, Florida Icrontian
    edited October 2009
    Sorry to hear that, Leo. I'm going to have to agree with the others. I've run LogMeIn on Windows XP, Vista, and 7 without issue.
  • KwitkoKwitko Sheriff of Banning (Retired) By the thing near the stuff Icrontian
    edited October 2009
    I use VPN with DameWare for remote desktop. The good thing about DameWare is that the install is pushed to the computer, it runs as a service, and can be started and stopped on demand. I'm a shill.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited October 2009
    Well, I think I'm stumped until I return home mid-November. My wife is a champ, but her hobby is not the geekiness of PC software and networking. The computers that lost their desktop and taskbar are now turned off...I guess they will remain so until I get home and can restore their hard drives from from backups. (Go Acronis!)

    She's willing to work with me over the telephone on this, but both computers that have UltraVNC viewer service installed have blank desktops now. (Desktops are viewable in Safe Mode....I think.) I can restore their hard rives easily enough, but I don't have any solutions in mind that my wife could handle. Suggestions, if any, would be appreciated. I could walk her through booting the comps into into Safe Mode with Networking, but I don't know where we would go from there.

    Slow Internet connections may be a factor in the mess we've landed in. Our home Internet is moderate speed DSL (only broadband available on our mountain). My connection at my lodging in DC is the slowest DSL available, about twice the speed of dial-up. I'm thinking that network commands issued from my computer via the LogMeIn website must of somehow been garbled due to the hideous Internet connections. Does that make logical sense?
  • mtroxmtrox Minnesota
    edited October 2009
    Leonardo wrote:
    I'm thinking that network commands issued from my computer via the LogMeIn website must of somehow been garbled due to the hideous Internet connections. Does that make logical sense?


    Hard to believe with normal error checking that's part of Ethernet protocol.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited October 2009
    Hard to believe with normal error checking that's part of Ethernet protocol.
    It's a strange "broadband" setup at my apartment here. According to the lease papers I signed, the complex is "not true DSL" but rather each apartment has a DSL modem connected to the complex's T1 line. I don't know the infrastructure beyond that brief description.<!-- / message --> <!-- attachments --> <!-- / attachments --> <!-- sig --> <!-- / sig --> <!-- ic-postbit-content -->
  • mtroxmtrox Minnesota
    edited October 2009
    It's still packets of info from one ethernet card to another. Each packet has a CRC check code in it. If the codes don't match, the packet is re-transmitted.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited October 2009
    Beats me! All I know is that two computers lost their desktops, taskbars, and start buttons on LogMeIn. The computers are not accessible also on local monitor and local UltraVNC. Both those computers run updated AV (Avira Antivir). Neither of them has ever experienced the desktop disappearance before. Both computers and the remote monitoring computer had the default settings for for LogMeIn. I'm not arguing or whining here, just trying to figure out what went wrong and see if there's a way a can fix with outside of walking my wife via telephone for system restores on the two computers.
  • mtroxmtrox Minnesota
    edited October 2009
    I understand. I just think a unique internet connection is a highly unlikely culprit. Your symptoms almost sound like explorer.exe isn't running. If you checked the event viewer I wonder if something about that process shows up. If you bring up task manager and kill explorer.exe, everthing on your desktop will disappear...task bar too. Restart the process, or reboot, and it all comes back.
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited October 2009
    When we did have access to the Run command from the start button, we did run Task Manger, and yes, explorer.exe had stopped (disappeared). In we added the task "explorer" with mixed results, but only briefly. Eventually we had no access to to anything except Recycle.

    So yes, explorer.exe was stopped by the LogMeIn software for some reason.
    Restart the process, or reboot, and it all comes back.
    Unfortunately, reboots did not bring back anything.
  • edited October 2009
    @leonardo try to use teamviewer its really tested
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited October 2009
    Thanks for the continued support, folks. At this point, I don't see anything I can do with two of the computers until I'm home (mid-November) and can restore the affected hard drives.
  • phuschnickensphuschnickens Beverly Hills, Michigan Member
    edited December 2009
    I have a smoothwall setup and then just use port forwarding on the firewall and rdp to access whichever computer i want. I've also used VNC in the past for a mac.

    EDIT: Oops just notice last post date... clearly dead thread
  • LeonardoLeonardo Wake up and smell the glaciers Eagle River, Alaska Icrontian
    edited December 2009
    EDIT: Oops just notice last post date... clearly dead thread

    Oh no, not at all. I will have more business trips in the future and could still make very good use of remote monitoring software. I tell you what though, if I hadn't had fairly fresh backups of two of my systems, I would have been reinstalling the systems' OS and software from scratch. They were that messed up!

    I'm thinking the disaster was due to a couple factors: each system has four displays (virtually) and the Internet bandwidth at my remote lodging was crap. The software did a very poor job of scaling the home computers' resolutions with that of my remote laptop and the horrible lag may have caused some inadvertent commands from the laptop control station. My explanation may not hold water; I just know that Logmein worked great at home over my LAN, but wreaked havoc later when I was away from home.

    I'm a pretty big fan of UltraVNC, which is what I use for monitoring across the home LAN. I suppose my next step is to experiment using it in a remote mode.
  • mtroxmtrox Minnesota
    edited December 2009
    Interesting theory about Logmein and the 4 monitor setup. I just can't make that theory explain why it would work over the LAN but not over WAN. That part of it feels more like a firewall issue....but then that wouldn't explain why they were all screwed up when you got home.

    Whatever you end up doing, might want to go to Starbucks for a test drive before you leave town again....
  • AlexDeGruvenAlexDeGruven Wut? Meechigan Icrontian
    edited December 2009
    mtrox wrote:
    Interesting theory about Logmein and the 4 monitor setup. I just can't make that theory explain why it would work over the LAN but not over WAN. That part of it feels more like a firewall issue....but then that wouldn't explain why they were all screwed up when you got home.

    Whatever you end up doing, might want to go to Starbucks for a test drive before you leave town again....

    Even when you're on a LAN, LogMeIn sessions travel over the greater Internet. The difference when you're home, though, is that you know you've already got a decent connection.
  • edited December 2009
    Right now, I am using my Ubuntu computer in the basement from miles away via ssh-tunneling+RealVNC to post here. Works great for me.
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