Man Sues Microsoft over Xbox 360

Rob Updegrove 6 Dec, 2005 at 8:58am ET Article published in Tech

Reuters reports that a man is suing Microsoft, claiming a design flaw in the Xbox 360 is causing it to overheat and lock up.

Console owners reported that some systems had crashed during regular use as well as during online game play using the Xbox Live service. Problems included screens going black and the appearance of a variety of error messages.

At the time O’Donnell told Reuters: “We have received a few isolated reports of consoles not working as expected.”

She declined to say how many reports Microsoft had received and said that calls reporting the issue to the company represented a “very, very small fraction” of units sold.

Source: Reuters

Comments

6 Dec 2005 ~ 9:29am Garg At least it didn't give a BSOD
6 Dec 2005 ~ 10:17pm Jengo figures... they got more power in one of those small boxes then most people have in their PCs... i think Overheating is gonna be the Xbox 360s "DRE" if ya know what i mean.
7 Dec 2005 ~ 12:15am Garg Guess I forgot about Dre.
7 Dec 2005 ~ 1:13am Leonardo Unless no other problems have been discovered, the problem of system freezes with the XBox 360s were caused by overheating external power supplies. The expedient fix was to suspend the power brick off of the floor to expose all sides to the air.
7 Dec 2005 ~ 11:56am profdlp How did they ever get past UL? That sounds like the sort of thing that would give electricians and the Fire Marshall the jeebies.

What do they expect people to do? I can't imagine it would be a good idea to leave the power brick hanging by the cord for any length of time. Maybe string up a miniature hammock for it?
7 Dec 2005 ~ 2:10pm JChretien rig up some 120mms to it...and thermal epoxy a buncha old Pentium Pro sinks
7 Dec 2005 ~ 10:51pm pseudonym I know its unacceptable, but I'd just sit it in the open with a fan on it rather than freak out about it.
7 Dec 2005 ~ 11:11pm profdlp Stick it in a bucket of ice water.

Oh, wait...
8 Dec 2005 ~ 12:14am Jengo

profdlp wrote:

Stick it in a bucket of ice water.

Thats something we'll let you try out Prof
8 Dec 2005 ~ 12:31am madmat Well, in the summer you can set it on the floor register for your central heat and air, that is assuming you have central heat and air....and you have floor registers.
8 Dec 2005 ~ 1:56am dragonV8

profdlp wrote:

Stick it in a bucket of ice water.

Oh, wait...

Watercooling......that'll fix it.
8 Dec 2005 ~ 9:35pm yagga

madmat wrote:

Well, in the summer you can set it on the floor register for your central heat and air, that is assuming you have central heat and air....and you have floor registers.

Well everyone has heat (if they don't I will ), but I guess not all have ac, which is kind of all you need, so scratch out the heat part. Make a line to your xbox, or better yet, don't buy a 360 to begin with! When Microsoft puts their name on something, it goes to sh*t in problems.